Using Platinum for lounge in TLV?

[Drago]

Hi all,

My wife flew out of Ben-Gurion last week on Continental, and brought her Platinum card. I told her to go to the Dan lounge per this page here. http://www.continental.com/web/en-US/content/travel/airport/lounge/locations/all.aspx

They denied her access and said she needed an Israeli credit card.

Was this correct? I was kind of ticked off, since she was with my 2 little girls.
If not, any thoughts who to complain to?

[Dan]

AMEX Plat only gives access to AA, CO, DL, US, and AMEX branded lounges.  They are correct.

[Chaikel]

She's Amex Plat or CO plat?

No where on that page does it say anything about Amex Plat eligibility.

[Drago]

She's Amex Plat or CO plat?

No where on that page does it say anything about Amex Plat eligibility.

She's Amex Plat.
I guess I didn't realize it had to be a 'branded' lounge. Thought that any lounges that has Continental access also has Amex Plat access.

[moish]

lesson learned, before getting ticked off be sure of all the facts
too much stress isnt healthy

[lybbtthl]

I recently flew Lufthansa (economy) from TLV to FRA and I'm a Star Alliance Gold (UA 1P/CO GE) and I used the first class check in on the lower level of the airport, and they gave me a one time pass to the Dan lounge, I saw it on the desk but she didn't offer it to me, I sort of had to ask for it.

[Chaikel]

I recently flew Lufthansa (economy) from TLV to FRA and I'm a Star Alliance Gold (UA 1P/CO GE) and I used the first class check in on the lower level of the airport, and they gave me a one time pass to the Dan lounge, I saw it on the desk but she didn't offer it to me, I sort of had to ask for it.

IME a *A G card will get you in even without a pass. Passes are only needed for those flying Business or First w/o status

[lybbtthl]

IME a *A G card will get you in even without a pass. Passes are only needed for those flying Business or First w/o status

no, it won't, i asked them

[Chaikel]

no, it won't, i asked them

You asked the check-in agent, or the lounge attendant

[Dan]

According to CO.com-Dan Lounge:
BF+2 additional guests.
PC member+2 additional guests.
*G+1 additional guest.

[Chaikel]

According to CO.com-Dan Lounge:
BF+2 additional guests.
PC member+2 additional guests.
*G+1 additional guest.

The Dan attendant usually wont let you in without a pass, even if flying business. Back in January, dealer and I got in just by showing a Y BP and our *A G cards

[sawlw]

I'm *g and whn I asked CO for a pass in tlv for the lounge they looked at me like I'm crazy....telling me tht I'm *g and don't need it  and the passes r only for b/f etc.

[golan]

what is *g and b/f ?

[YudiG]

what is *g and b/f ?

star alliance gold and business/first

[Dan]

I'm *g and whn I asked CO for a pass in tlv for the lounge they looked at me like I'm crazy....telling me tht I'm *g and don't need it  and the passes r only for b/f etc.

That should be correct.
I know with my CO PC membership card I did not need a pass either.

[SuperFlyer]

IME a *A G card will get you in even without a pass. Passes are only needed for those flying Business or First w/o status

no, it won't, i asked them

It will, but you might need to speak the israeli way. (first hand experience)

[lybbtthl]

It will, but you might need to speak the israeli way. (first hand experience)

well officially does it get you in? because on staralliance.com under lounges, there are none in TLV.

or do you just have to sell them a boat?

[Chaikel]

well officially does it get you in? because on staralliance.com under lounges, there are none in TLV.

or do you just have to sell them a boat?

When dealer and I went, we gave her our BPs and cards and that was that. No questions, no sweet talk. Straight up and simple

[bades]

if you have a priority pass card wont that get you in?

[Chaikel]

if you have a priority pass card wont that get you in?

Yes