Mine still said processing, but I decided to chat since it was officially supposed to be delivered yesterday. Was a pretty painless chat.
Chris V.: Aussie, I've check your order and I am very very sorry to inform you that it was cancelled, this was an error price in the site because the gift cards have the wrong denomination
Chris V.: I understand that this is not your fault and I sincerely apologize for this inconvenience.
Chris V.: As an small compensation for such unexpected issue, I've escalated a request to send you a $15.00 eGift card to your email address
Chris V.: The gift will be delivered to your email within 48 hours, make sure to double check your spam/junk folder.
Aussie: Ok, thank you for that information and the compensation. Any idea why it still says processing though, and not cancelled?
Chris V.: that is exactly that I was checking in your account, because in fact is still processing
Chris V.: but actually was cancelled. I would appreciate if you could allow us within 72 hours for an update
Chris V.: so you can see that your order was cancelled
Chris V.: Aussie I really appreciate your comprehension on this matter, you are such a nice customer
That last line really got to me
