Chatted this morning, got $25 GC within half hour.
Kint Vincent G.: Thanks for chatting with Walmart.com! I’m Kint Vincent G. and I’ll be assisting you today.
Me: Hi can you tell me why order XXXX was cancelled?
Kint Vincent G.: Let me check that one for you. One moment please.
Kint Vincent G.: How are you doing today, Joseph?
Me: Great how are you
Kint Vincent G.: That's great. I'm good. Thanks for asking. I have the pulled up the order. For security purposes can you please provide your full billing address?
Me: XXXXXX
Kint Vincent G.: Thanks!
Kint Vincent G.: I'm currently checking on the details right now.
Me: OK
Kint Vincent G.: It seems like one of our security checks decided to block these orders this time; this might be because of unauthorized charges suspected. Because of this, I have opened a case to review your account and determine if this was cancelled in error. Could I ask you to try placing an order again in 30 minutes?
Me: That won't help the promotion is over.
Me: The promotion was pay $10 for $25 gift card
Kint Vincent G.: I understand.
Me: And I bought 20 of them!
Kint Vincent G.: I would like to say sorry about what happened. Moving forward, I will search for another option available here.
Kint Vincent G.: Please give me one moment.
Me: OK
Kint Vincent G.: Thanks!
Me: sure
Kint Vincent G.: Right as of the moment, some of the GC's aren't available on the website. I advise you to take a look at the website from time to time and as of now for the inconvenience I will offer $25 GC to your email account.
Me: OK that is nice of you. Will you send it right now to my email on the account?
Kint Vincent G.: Yup, Within 1 to 4 hours, you will be receiving the email for the $25 GC.
Me: Great thanks for your help!