Author Topic: HELP ELAL DENIES BOARDING FOR NO REASON  (Read 15686 times)

Offline ilherman

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HELP ELAL DENIES BOARDING FOR NO REASON
« on: January 25, 2016, 05:13:23 PM »
PASSENGER WAS ORIGINALLY BOOKED IN BUSINESS CLASS ON UNITED, UNITED CANCELED THE FLIGHT AND REBOOKED THE PAX IN ELAL FIRST CLASS AND REISSUED THE TICKET. NOW ELAL FOR NO REASON DENIES BOARDING.
You can say what you think when you think what you say.

Offline YOSEF

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #1 on: January 25, 2016, 05:16:37 PM »
Totally denied? Or just the cabin?

Offline Hershelsdeals

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #2 on: January 25, 2016, 05:29:21 PM »
There must be a reason

Offline ShlockDoc

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #3 on: January 25, 2016, 05:31:25 PM »
Whats the stated reason?

Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #4 on: January 25, 2016, 05:43:47 PM »
The stated reason is that WE ARE NOT HONORING THIS TICKET.
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Offline AJK

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #5 on: January 25, 2016, 05:44:45 PM »
...and?
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #6 on: January 25, 2016, 05:46:33 PM »
First they said that UA can not reprotect on LY F so I called UA and they rebooked in J, then they just said, WE ARE NOT ACCEPTING THE PASSENGER IN BUSINESS CLASS.

Classic ElAl. Their service smells the same their first class seats smell. Which is GROSS.
You can say what you think when you think what you say.

Offline Hershelsdeals

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #7 on: January 25, 2016, 05:48:04 PM »
First they said that UA can not reprotect on LY F so I called UA and they rebooked in J, then they just said, WE ARE NOT ACCEPTING THE PASSENGER IN BUSINESS CLASS.

Classic ElAl. Their service smells the same their first class seats smell. Which is GROSS.


Vote here

http://forums.dansdeals.com/index.php?topic=51955.0

Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #8 on: January 25, 2016, 05:49:08 PM »
Whoever thinks there is a different reason is welcome to go over to the El Al rep in JFK named Ronnie and ask him.
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Offline AJK

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #9 on: January 25, 2016, 05:51:52 PM »
Wow, seems like over-zealous LY rep who is far exceeding his authority.

Either way, you should get IDB compensation, or at least try for it.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline APoshiterYid

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #10 on: January 25, 2016, 05:55:21 PM »
Classic Elal. Shame.
If you have my email PLEASE don't PM me :)

Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #11 on: January 25, 2016, 05:57:58 PM »
Totally denied? Or just the cabin?
They are willing to give economy.
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Offline AJK

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #12 on: January 25, 2016, 06:00:27 PM »
What a joke.

This is like a janitor refusing to honor a promise made by his Fortune 500 company because he, in his esteemed wisdom, doesn't think it looks right.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline steventravel

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #13 on: January 25, 2016, 06:01:30 PM »
Are you on the phone with UA?

Offline EJB

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #14 on: January 25, 2016, 06:12:42 PM »
I love how we all believe ilherman without skepticism because the airline in question is ElAl. If it were most other airlines, we'd think there was another side to the story. Speaks volumes tp ElAl's customer service.