Author Topic: HELP ELAL DENIES BOARDING FOR NO REASON  (Read 15274 times)

Offline mgarfin

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #105 on: January 28, 2016, 08:54:54 AM »
I don't think any one really thinks you are wrong, but the way you posted the whole story with all caps and emotion you brought into itcan turn people off.

This acutely turns me on, the felling that your right and someone that's bigger then you takes advantage thinking he will get away just motivates me to action.

As someone who lived in Israel and the US I can say that in Israel big entities really take advantage of ppl. In the US its mostly the government agencies that act that way like police, IRS ..... but in Israel I had to sue the private gas company to get a document there required to give me by law, and they replied we gave to him here you have it again.

Offline BKYW

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #106 on: January 28, 2016, 09:58:35 AM »
My 2 cents is that by now since it's over advise the poster defending el al what you need for closure
(Bag fees, difference in points, etc.) as it doesn't look like you will see an apology.

Offline ein oid melvado

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #107 on: January 28, 2016, 10:47:29 AM »
i had same story when Lufthansa was on strike they re booked me and my wife on elal from lax and thay denied me boarding even after confirming with the elal call center that the ticket is valid there was still no one to talk to at the airport, then i asked them to buy a cash ticket just to find out that thay are fully booked
up to today after 2 month's i still didn't get a normal response from elal

Offline MeirS

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #108 on: January 28, 2016, 10:58:37 AM »
Never knew that one airline could print a BP for another airline, even they are very close

Perhaps I learn new things every day.

I thought you probably forgot the details etc.
I also once flew from TLV-LHR on LY and continued LHR-JFK on AA on one ticket. LY gave me both BPes. I left the airport in LHR, when I came back I got through security with that BP but when I got to the gate they said that I'm not checked in on AA if I don't have an AA BP. Luckily he was able to check me in at the gate since my luggage was checked through from TLV-JFK.

Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #109 on: January 28, 2016, 11:11:18 AM »
i had same story when Lufthansa was on strike they re booked me and my wife on elal from lax and thay denied me boarding even after confirming with the elal call center that the ticket is valid there was still no one to talk to at the airport, then i asked them to buy a cash ticket just to find out that thay are fully booked
up to today after 2 month's i still didn't get a normal response from elal
I think I heard about that story. Were you the one who flew BA in the end?

What was LYs official reason?
You can say what you think when you think what you say.

Offline ein oid melvado

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #110 on: January 28, 2016, 12:29:40 PM »
I think I heard about that story. Were you the one who flew BA in the end?

What was LYs official reason?
i actually flew united to London and continued on sunday to tlv
they told me that there's no ticket, i should go to Lufthansa's desk and bring the ticket from them

Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #111 on: January 28, 2016, 12:38:56 PM »
i actually flew united to London and continued on sunday to tlv
they told me that there's no ticket, i should go to Lufthansa's desk and bring the ticket from them
Were you able to check in online? Who was the ticketing carrier, LH or UA?
You can say what you think when you think what you say.

Offline ein oid melvado

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #112 on: January 28, 2016, 01:14:22 PM »
Were you able to check in online? Who was the ticketing carrier, LH or UA?
lh, i actually came from las checked in with united to lax they couldn't give me bp for elal but they gave me a pass to pick up bp, online check in was not possible since they booked me when i was on the way to airport, i was able to make modifications to the booking online

Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #113 on: January 28, 2016, 01:34:19 PM »
lh, i actually came from las checked in with united to lax they couldn't give me bp for elal but they gave me a pass to pick up bp, online check in was not possible since they booked me when i was on the way to airport, i was able to make modifications to the booking online
Did you see the UA ticket number on the elal? That's what you should always be looking for.
You can say what you think when you think what you say.

Offline D93

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #114 on: January 28, 2016, 01:42:56 PM »
i had same story when Lufthansa was on strike they re booked me and my wife on elal from lax and thay denied me boarding even after confirming with the elal call center that the ticket is valid there was still no one to talk to at the airport, then i asked them to buy a cash ticket just to find out that thay are fully booked
up to today after 2 month's i still didn't get a normal response from elal

Filed with the DOT?

Offline mgarfin

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #115 on: February 01, 2016, 09:00:36 AM »
@iherman  Filed with DOT?

Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #116 on: February 01, 2016, 09:32:08 AM »
Well, to be honest I have to write up the whole story in details and I just didn't get a chance this week. Hopefully this week I'yh.
You can say what you think when you think what you say.

Offline Jack out of the box

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #117 on: February 02, 2016, 06:00:54 PM »

Offline mgarfin

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #118 on: February 02, 2016, 08:37:02 PM »
Here's the Israeli law on the matter in English published by United.
https://www.united.com/web/format/pdf/travel/destination/international/Notice-for-customers-traveling-to-or-from-Israel-English.pdf

As this is a award class and reissued by ua it's not clear how to calculate the base fare, is it what he paid ua or is it what ua paid LY.

Offline Jack out of the box

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #119 on: February 03, 2016, 05:12:30 PM »
As this is a award class and reissued by ua it's not clear how to calculate the base fare, is it what he paid ua or is it what ua paid LY.
I've read through the topic in the Hebrew text of the law and I don't think that point is addressed there.