Author Topic: HELP ELAL DENIES BOARDING FOR NO REASON  (Read 15301 times)

Offline jaywhy

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #165 on: February 28, 2016, 08:15:53 AM »
Did you point this out to them? Did you confront them about their blatant lie? If so, what was the response?
Of course I did. They said no it wasn't really true and DL overbooked their F class.

Offline benjie1305

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #166 on: February 28, 2016, 08:24:24 AM »
Of course I did. They said no it wasn't really true and DL overbooked their F class.

Wow. What a chuzpa *as usual*. Anyway of proving them otherwise? Or is it all covered up at this point?
Work hard, Play harder!

Offline Emkay

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #167 on: February 28, 2016, 10:41:26 AM »
I had a similar story this past week. I was flying in DL J class which was overbooked. DL rebooked us into LY F. We went to the LY checkin counter and were almost fully checked in and already had assigned seats when the manager realized that they oversold their J cabin and were going to upgrade pax to F. They then denied us boarding and claimed that DL oversold LY F, which was a complete lie. The cabin was F3 when DL booked us two seats on it into F class. Then they said that they could accommodate us if we purchased full fare F tickets on LY ticket stock and then later changed their mind when we said that we would do that. They also refused to give us any compensation or a hotel voucher.
In short, classic EL AL incompetence and rude disregard for anything remotely resembling customer service.
What ended up happening? What did you end up flying?

Offline SearchGuy

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #168 on: February 28, 2016, 11:45:33 AM »
I think class action lawsuit would work much better, team up with ilherman, you actually have a much better case since you were denied boarding because of oversold.

Offline SearchGuy

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #169 on: February 28, 2016, 11:46:34 AM »
I had a similar story this past week. I was flying in DL J class which was overbooked. DL rebooked us into LY F. We went to the LY checkin counter and were almost fully checked in and already had assigned seats when the manager realized that they oversold their J cabin and were going to upgrade pax to F. They then denied us boarding and claimed that DL oversold LY F, which was a complete lie. The cabin was F3 when DL booked us two seats on it into F class. Then they said that they could accommodate us if we purchased full fare F tickets on LY ticket stock and then later changed their mind when we said that we would do that. They also refused to give us any compensation or a hotel voucher.
In short, classic EL AL incompetence and rude disregard for anything remotely resembling customer service.
I hope you recorded everything at least

Online ExGingi

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #170 on: February 28, 2016, 02:47:26 PM »
I hope you recorded everything at least
What good would a recording do? ELAL arrogance is not likely to change anytime soon. They have a business model that works for them.

Their planes are full despite their arrogance, inferior product (J), inferior loyalty program (no airline partners, and huge YQ).

So as the saying goes, "if it ain't broke, don't fix it". It works for THEM, and that is precisely the reason why I DON'T FLY LY!
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline jaywhy

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #171 on: February 28, 2016, 02:49:47 PM »
What ended up happening? What did you end up flying?
DL rebooked on LX J.

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #172 on: February 28, 2016, 07:06:38 PM »


and huge YQ).

Actually their YQ is better then Star/Sky

Offline Dan

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #173 on: February 28, 2016, 07:10:02 PM »
Keep filing those DoT complaints folks.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline frozy

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #174 on: February 28, 2016, 07:23:29 PM »
I am not either a El AL Fan (for different reasons) i just think it's not worth to abuse the system.


Attached is copy of my UA receipt just in case you think the story is not true.
Lol of course you got rebooked by UA. Noone is casting doubt on their integrity (at least not in this thread...)
But did elal honor the fare is the question

Offline HolyNyc

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #175 on: February 28, 2016, 08:21:26 PM »
Lol of course you got rebooked by UA. Noone is casting doubt on their integrity (at least not in this thread...)
But did elal honor the fare is the question
-1 you are not following

Offline D93

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #176 on: February 29, 2016, 12:49:05 AM »
Keep filing those DoT complaints folks.

What will that accomplish?

Offline ad120

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #177 on: February 29, 2016, 11:56:30 PM »

Offline ad120

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #178 on: March 01, 2016, 12:00:39 AM »
I am really starting to thik of flying WizzAir over LY from WAW to TLV.
While hate is a strong word, I HATE El Al. Seriously, I hate when airlines make sh*t up and expect us to eat it.
And when they do, I'm like "Nigga, you don't know who you be dealin wit hea."

Online EJB

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #179 on: March 01, 2016, 12:03:46 AM »
What will that accomplish?

Do they get fined if there are a lot?