Author Topic: HELP ELAL DENIES BOARDING FOR NO REASON  (Read 15741 times)

Offline Jkhein

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #30 on: January 25, 2016, 07:11:46 PM »
Pretty odd. Ronnie is a good guy
+1 I have had him go out of his way alot for passengers

Offline AJK

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #31 on: January 25, 2016, 07:15:43 PM »
He's actually the SC of JFK

OK, then secretary.

Reprotect agreements are negotiated and executed by people far above his rank.  He has no right to deny boarding based on his personal feelings about whether UA should or should not reprotect in F.
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Offline PlatinumGuy

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #32 on: January 25, 2016, 07:18:10 PM »
Pax should sit down in F and refuse to get up...

The LY agent needs to be fired, anything else is completely unacceptable. It makes no difference how good he normally is, the pax is a regular, paying, revenue FIRST CLASS PASSENGER and this guy should be fired for even offending him, never mind downgrading him to economy

Speaking as somebody who has personally bought and flown full F LY tickets, I will think twice about it next time and especially out of JFK.
Purpose > Pleasure

Offline Dan

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #33 on: January 25, 2016, 07:22:15 PM »
It's not like these protect agreements aren't real money.
AA coughed up $15K to UA to rebook the 4 of us in J to TLV.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline PlatinumGuy

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #34 on: January 25, 2016, 07:25:14 PM »
And for the record... UA has 3 cabin first class which... wait for it... features an actual flat bed seat
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Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #35 on: January 25, 2016, 07:30:35 PM »
It's not like these protect agreements aren't real money.
AA coughed up $15K to UA to rebook the 4 of us in J to TLV.
And that's precisely what I tried explaining to him. I said because it doesn't say on the reciept the updated amount what UA is paying for F does not mean UA is not paying. I told him, when LY rebooks on UA it doesn't either show up on UAs reciept what LY pays. It's something they work out internally.
You can say what you think when you think what you say.

Offline Chaikel

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #36 on: January 25, 2016, 07:39:28 PM »
From what I understand, this came from upstairs. Not that it makes anymore sense...
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Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #37 on: January 25, 2016, 07:40:48 PM »
UA got them rebooked on UA90 tonight where the business class happens to be much nicer than LYs first class on the 777. Since LY got the new business bed like seat on the 777 I really can't believe anyone paying for those first class seats which are right next to the kitchen and very noisy and uncomfortable and don't even have a bathroom. So funny how proud Ronnie was from his first class.
You can say what you think when you think what you say.

Offline Hershelsdeals

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #38 on: January 25, 2016, 07:45:50 PM »
UA got them rebooked on UA90 tonight where the business class happens to be much nicer than LYs first class on the 777. Since LY got the new business bed like seat on the 777 I really can't believe anyone paying for those first class seats which are right next to the kitchen and very noisy and uncomfortable and don't even have a bathroom. So funny how proud Ronnie was from his first class.
+1

Same experience here, I booked my father UA J RT, but needed to change the return flight and travel agent was able to change the return to  LY F, which was cheaper than UA J.

My father said the only advantage he had with LY is that he got chauffeur service from JFK To Brooklyn, but otherwise he will always take United J over LY F

Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #39 on: January 25, 2016, 08:05:05 PM »
From what I understand, this came from upstairs. Not that it makes anymore sense...
To me he said that it was his decision and then he change his mind.

And if you wanna get the real picture, read below.

There was a passenger who got to the airport with the same exact story and he wanted to give him issues but when that TA who happens to be friends with Ronnei called him up he right away let him on!!! So typical El Al, not sure how they are still around as an airline.

People who know Ronnei say that he probably had a buddy who he wanted to upgrade to first class, so he did all this... Don't know.
You can say what you think when you think what you say.

Offline joeb1

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #40 on: January 25, 2016, 08:11:06 PM »
Pax should sit down in F and refuse to get up...

The LY agent needs to be fired, anything else is completely unacceptable. It makes no difference how good he normally is, the pax is a regular, paying, revenue FIRST CLASS PASSENGER and this guy should be fired for even offending him, never mind downgrading him to economy

Speaking as somebody who has personally bought and flown full F LY tickets, I will think twice about it next time and especially out of JFK.

+1million

Offline creditor

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #41 on: January 25, 2016, 08:43:59 PM »
[quote author=ilherman link=topic=60242.msg1393872#msg1393872

People who know Ronnei say that he probably had a buddy who he wanted to upgrade to first class, so he did all this... Don't know.
[/quote]Exactly what I thought
I'm just say'inę«

Offline damaxer91

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #42 on: January 25, 2016, 08:49:41 PM »
Everyone here loves to put down El Al but when they need the rules bent a bit or have to get someone on an overbooked flight for a Levaya etc. they know that they can count on them. It goes both ways.....

Offline mgarfin

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #43 on: January 25, 2016, 09:09:12 PM »
Does the new Israeli law (tibi) give him rights in this case?

Offline mawmaw

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #44 on: January 25, 2016, 09:15:05 PM »
Everyone here loves to put down El Al but when they need the rules bent a bit or have to get someone on an overbooked flight for a Levaya etc. they know that they can count on them. It goes both ways.....
and pay $2500 :P