Author Topic: HELP ELAL DENIES BOARDING FOR NO REASON  (Read 30648 times)

Offline ilherman

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HELP ELAL DENIES BOARDING FOR NO REASON
« on: January 25, 2016, 05:13:23 PM »
PASSENGER WAS ORIGINALLY BOOKED IN BUSINESS CLASS ON UNITED, UNITED CANCELED THE FLIGHT AND REBOOKED THE PAX IN ELAL FIRST CLASS AND REISSUED THE TICKET. NOW ELAL FOR NO REASON DENIES BOARDING.
You can say what you think when you think what you say.

Offline YOSEF

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #1 on: January 25, 2016, 05:16:37 PM »
Totally denied? Or just the cabin?

Offline Hershelsdeals

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #2 on: January 25, 2016, 05:29:21 PM »
There must be a reason

Offline ShlockDoc

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #3 on: January 25, 2016, 05:31:25 PM »
Whats the stated reason?

Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #4 on: January 25, 2016, 05:43:47 PM »
The stated reason is that WE ARE NOT HONORING THIS TICKET.
You can say what you think when you think what you say.

Offline AJK

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #5 on: January 25, 2016, 05:44:45 PM »
...and?
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #6 on: January 25, 2016, 05:46:33 PM »
First they said that UA can not reprotect on LY F so I called UA and they rebooked in J, then they just said, WE ARE NOT ACCEPTING THE PASSENGER IN BUSINESS CLASS.

Classic ElAl. Their service smells the same their first class seats smell. Which is GROSS.
You can say what you think when you think what you say.

Offline Hershelsdeals

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #7 on: January 25, 2016, 05:48:04 PM »
First they said that UA can not reprotect on LY F so I called UA and they rebooked in J, then they just said, WE ARE NOT ACCEPTING THE PASSENGER IN BUSINESS CLASS.

Classic ElAl. Their service smells the same their first class seats smell. Which is GROSS.


Vote here

http://forums.dansdeals.com/index.php?topic=51955.0

Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #8 on: January 25, 2016, 05:49:08 PM »
Whoever thinks there is a different reason is welcome to go over to the El Al rep in JFK named Ronnie and ask him.
You can say what you think when you think what you say.

Offline AJK

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #9 on: January 25, 2016, 05:51:52 PM »
Wow, seems like over-zealous LY rep who is far exceeding his authority.

Either way, you should get IDB compensation, or at least try for it.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline APoshiterYid

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #10 on: January 25, 2016, 05:55:21 PM »
Classic Elal. Shame.
If you have my email PLEASE don't PM me :)

Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #11 on: January 25, 2016, 05:57:58 PM »
Totally denied? Or just the cabin?
They are willing to give economy.
You can say what you think when you think what you say.

Offline AJK

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #12 on: January 25, 2016, 06:00:27 PM »
What a joke.

This is like a janitor refusing to honor a promise made by his Fortune 500 company because he, in his esteemed wisdom, doesn't think it looks right.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline steventravel

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #13 on: January 25, 2016, 06:01:30 PM »
Are you on the phone with UA?

Offline EJB

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #14 on: January 25, 2016, 06:12:42 PM »
I love how we all believe ilherman without skepticism because the airline in question is ElAl. If it were most other airlines, we'd think there was another side to the story. Speaks volumes tp ElAl's customer service.

Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #15 on: January 25, 2016, 06:20:00 PM »
I love how we all believe ilherman without skepticism because the airline in question is ElAl. If it were most other airlines, we'd think there was another side to the story. Speaks volumes tp ElAl's customer service.
Well, some people here know me personally and trust me that I don't just make up bedtime stories. And I provided a VERY clear reference.
Whoever thinks there is a different reason is welcome to go over to the El Al rep in JFK named Ronnie and ask him.
You can say what you think when you think what you say.

Offline ExGingi

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #16 on: January 25, 2016, 06:24:15 PM »
First they said that UA can not reprotect on LY F so I called UA and they rebooked in J, then they just said, WE ARE NOT ACCEPTING THE PASSENGER IN BUSINESS CLASS.

Classic ElAl. Their service smells the same their first class seats smell. Which is GROSS.
I wouldn't know what their seats smell like, as I am proud to say I haven't stepped foot on LY metal for almost 16 years. Though I was contemplating giving them a try once they get the 787s, but thanks for the reminder of who we are dealing with.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #17 on: January 25, 2016, 06:26:32 PM »
When the pax told him that there are DOT rules about denied boarding he just said "El Al has it's own rules"  :o
You can say what you think when you think what you say.

Offline EJB

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #18 on: January 25, 2016, 06:26:54 PM »
Well, some people here know me personally and trust me that I don't just make up bedtime stories. And

I'm not questioning your trustworthiness; I'm criticizing ElAl's customer service.

Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #19 on: January 25, 2016, 06:34:56 PM »
I'm not questioning your trustworthiness; I'm criticizing ElAl's customer service.
No problem.

El Al Hachie Babayis Boulam  :-X   Well at least they don't have that phrase in English...

You can say what you think when you think what you say.