Okay, so I thought that this was over, boy was I wrong. It is just starting now.
So this is what I received from someone saying what Ronnei told him.
Hi I just spoke to ronnie, He has a copy of the ticket. UA did not revalidate the ticket in F class, he was on the phone with nyc city office and it was confrimed by them that it was not revlated in F class
Come again Ronnei; You think I am the same idiot as you are? I guess you don't know what every DDFer knows and it's Alef Beis that the way to know whether or not a ticket is good is to see if you can check in and get a boarding pass. I WAS ABLE TO PRINT A BOARDING PASS. On ElAl.com it came up the reservation with the ticket # in F. And moreover, what kind of BS is he trying to sell? It wasn't even a ticket re-validation, it was a ticket REISSUE. There was a whole brand new ticket which was visible to UA and to LY. Remember what the teacher in class used to say. When there are 4 different answers for the same question then you're clearly hiding something. This is already the fifth excuse they are giving. First they said that since UA does not have first class it's not possible for them to rebook on LY F
then they just went on in saying that the passenger was never ticketed in business class in the first place and then they went back again that they were and the F class was there but UA didn't revalidate the ticket when in fact there was a full new ticket. And luckily I ahve screenshots from everything. Just mind boggling how someone could be such a moron.
I wonder, is this what every other airline would do? Just fight and fight without having ANY defence just not to have to say IM SORRY, I MADE A MISTAKE? Or is it just ElAl?
And Ronnei, you are welcome to see the attached screenshots from the Boarding Pass and from the confirmed reservation on YOUR (broken) 1996 website.
So sad.