Author Topic: HELP ELAL DENIES BOARDING FOR NO REASON  (Read 15464 times)

Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #75 on: January 27, 2016, 11:49:27 AM »
I once had a ticket from UA where the first leg was on UA and the second leg was on US. Because I changed the ticket twice, apparently UA didn't update US correctly and even though UA issued me BPes for both flights, when I got to the gate for my second flight they denied me boarding and sent me back to the main desk airside to "find" my ticket.
In the end, 10 minutes before departure they figured it out and sent me to the gate while she fixed it on her computer so I shouldn't miss the flight.
UA issued you a BP for the US flight?
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Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #76 on: January 27, 2016, 11:55:11 AM »
Ok, so you are saying it's a mileage ticket,( because when previous people posted about how they would be mad if that happened to them with revenue revenue tickets you didn't say that you were different ) so now that we know that, plus chff expiriance with ua "officially" not rebooking I class to J only to Y so it's understandable to what has happend and perhaps it was a mistake on united end or clueless rep or whatever...

The point is that yes Ronnie might be a shmuk, but the facts of the story at least makes a person understand that it's not like you paid j and was not rebooked on j like you made it sound in the beginning, that's all.
Ronnei, may or may not be a shmuk, but you definitely are ;)

You making it sound like I was hiding the main details of the story and NOW everything makes sense is idiocy. As mentioned above there is no OFFICIAL policy on the United website, its where it up to you how good you are in convincing the rep to reprotect you on a different carrier in a revenue class, but once you get the agent to do it AND the ticket IS visible to the other carrier, it is NOT a matter if the other carrier wants to accept it or not. They could decide before it's ticketed of they want to give the space or not but once its ticketed you are a regular revenue paying pax.
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Offline Dan

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #77 on: January 27, 2016, 11:57:22 AM »
No idea what you're talking about. Just because an airline doesn't normally buy a rev J ticket on another airline when you're booked with miles doesn't mean they can't. That has nothing to do with the other airline, they get paid the same thing whether you originally paid for J or used an award.
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Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #78 on: January 27, 2016, 12:02:34 PM »
No idea what you're talking about. Just because an airline doesn't normally buy a rev J ticket on another airline when you're booked with miles doesn't mean they can't. That has nothing to do with the other airline, they get paid the same thing whether you originally paid for J or used an award.
+1000

People just don't understand how all these things work so it does not surprise me that Ronnei does not know either and he makes his own decisions based on that, when in fact as AJK mentioned above this is something that people way above his rank deal with.
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Offline Myccrabbi

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #79 on: January 27, 2016, 12:10:54 PM »
Ronnei, may or may not be a shmuk, but you definitely are ;)

You making it sound like I was hiding the main details of the story and NOW everything makes sense is idiocy. As mentioned above there is no OFFICIAL policy on the United website, its where it up to you how good you are in convincing the rep to reprotect you on a different carrier in a revenue class, but once you get the agent to do it AND the ticket IS visible to the other carrier, it is NOT a matter if the other carrier wants to accept it or not. They could decide before it's ticketed of they want to give the space or not but once its ticketed you are a regular revenue paying pax.
Thanks for the feed back

I wasnt trying to call you out.

I just think it's interesting how when I first read this thread with caps and all I thought that it's ridiculous that they "denied bording" but now it's not SO ridiculous, you should have a good life.
If u work for a living, why kill urself working?

Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #80 on: January 27, 2016, 12:17:09 PM »
My gosh, you're still not getting the point.

It is the same EXACT ridiculous.
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Offline Emkay

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #81 on: January 27, 2016, 12:29:17 PM »


but now it's not SO ridiculous, you should have a good life.
Why the heck should it make any diff on LY end?

Offline Myccrabbi

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #82 on: January 27, 2016, 12:29:43 PM »
My gosh, you're still not getting the point.

It is the same EXACT ridiculous.
Not with chff expiriance that he had which proves there is potentially an issue, so I'm not coming from left field here.

Therefore officially GA has responsibility to fix it regardless who and how much are/is paying for it(that's also for you @dan) btw my name is Ronnie nice to meet you

If u work for a living, why kill urself working?

Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #83 on: January 27, 2016, 12:42:50 PM »


Therefore officially LY has responsibility to fix it regardless who and how much are/is paying for it
Oiy.
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Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #84 on: January 27, 2016, 02:56:40 PM »
PM the LY rep on FT?
Okay, I found his name but it looks like he is not active at all. Also, from this thread http://www.flyertalk.com/forum/el-al-matmid/923398-el-al-aircraft-used-bus-class-seats-sale-ebay-proceeds-charity.html It sounds like he is not involved in the actual day to day operations so he can understand the issue. He has a PR company and was hired by El Al do some PR.

Oh and he promised in that thread to be more active..
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Offline yakov116

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #85 on: January 27, 2016, 03:05:33 PM »
Okay, I found his name but it looks like he is not active at all. Also, from this thread http://www.flyertalk.com/forum/el-al-matmid/923398-el-al-aircraft-used-bus-class-seats-sale-ebay-proceeds-charity.html It sounds like he is not involved in the actual day to day operations so he can understand the issue. He has a PR company and was hired by El Al do some PR.

Oh and he promised in that thread to be more active..
Not with chff expiriance that he had which proves there is potentially an issue, so I'm not coming from left field here.

Therefore officially GA has responsibility to fix it regardless who and how much are/is paying for it(that's also for you @dan) btw my name is Ronnie nice to meet you


Money talks...mine says goodbye!

Offline Dan

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #86 on: January 27, 2016, 03:12:09 PM »
Okay, I found his name but it looks like he is not active at all. Also, from this thread http://www.flyertalk.com/forum/el-al-matmid/923398-el-al-aircraft-used-bus-class-seats-sale-ebay-proceeds-charity.html It sounds like he is not involved in the actual day to day operations so he can understand the issue. He has a PR company and was hired by El Al do some PR.

Oh and he promised in that thread to be more active..
http://www.flyertalk.com/forum/el-al-matmid/1627526-elal-ff-program-update-7.html#post23849301
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #87 on: January 27, 2016, 04:00:37 PM »
Last Activity: Nov 26, 14 11:49 pm
You can say what you think when you think what you say.

Offline benjie1305

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #88 on: January 27, 2016, 04:01:44 PM »
Last Activity: Nov 26, 14 11:49 pm

Message her on Facebook and Linkedin.
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Offline ilherman

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Re: HELP ELAL DENIES BOARDING FOR NO REASON
« Reply #89 on: January 27, 2016, 04:31:05 PM »
Message her on Facebook and Linkedin.
I don't have either of them. You could message her with a link of this thread....
You can say what you think when you think what you say.