Did you actually see the "ticket"? Was it issued properly? Could be there was an issue with the ticket, just as I have mentioned when I had UA screw up and the pax their space on OAL.
Yes and yes, Meir613 gave a rant when I repeated my self last time so i will not repeat it again,
but check back in the thread. I sent over documentation of all the tickets to a member in this thread. And moreover
And again, even they kept on changing their mind, first they said that I am ticketed in F but UA was not allowed to do that. After I convinced them that they are talking non sense they came up with the re-validation crap.
Once had LH 'rebook' a pax of mine to LOT but forgot to "ticket" and LOT made then pay to be able to board. Took a long fight, and still haven't recovered the full comp from LH
Please, everyone, stop repeating these kind of stories. Of course I know that it happens many time especially during IROPS that tickets for other carriers are not being reissued properly and those people WILL have problems. LO was a 100% correct for not letting your pax board since there was no Eticket.
But in THIS case there WAS a proper Eticket.
This is the big difference between this story and all other stories you guys are mentioning.