HELP ELAL DENIES BOARDING FOR NO REASON

[Venilla]

If they lose in SCC, can they blacklist you for revenge?

They could do whatever they want...

[ExGingi]

They could do whatever they want...

They might, but depending on what you mean by blacklisting, it might be illegal.

[Los Ram]

Hi

I had the exact same story as iHerman on Jan 25th was booked on UA 84 in I class (Business Class Award) and i got the UA agent to put me on LY in business class on that same flight LY002 and i made sure the UA ticket # was on the LY ticket and i had a seat assignment and had no issues. (sometimes its better to not to to over do it by getting a mileage ticket to be rebooked in first)

Of course you cant compare LY J class to UA but to get to israel on that day there was no other option.

[D93]

Hi

I had the exact same story as iHerman on Jan 25th was booked on UA 84 in I class (Business Class Award) and i got the UA agent to put me on LY in business class on that same flight LY002 and i made sure the UA ticket # was on the LY ticket and i had a seat assignment and had no issues. (sometimes its better to not to to over do it by getting a mileage ticket to be rebooked in first)

Of course you cant compare LY J class to UA but to get to israel on that day there was no other option.

Did you check in at the airport?

[Emkay]

Of course you cant compare LY J class to UA

Most def can

[Myccrabbi]

Hi

I had the exact same story as iHerman on Jan 25th was booked on UA 84 in I class (Business Class Award) and i got the UA agent to put me on LY in business class on that same flight LY002 and i made sure the UA ticket # was on the LY ticket and i had a seat assignment and had no issues. (sometimes its better to not to to over do it by getting a mileage ticket to be rebooked in first)

Of course you cant compare LY J class to UA but to get to israel on that day there was no other option.

This is gotta be Ronnie lol

[Chapshnell]

This is gotta be Ronnie lol

or someone from elal. first post on ddf 

[Myccrabbi]

or someone from elal. first post on ddf 

+1

[Joe4007]

or someone from elal. first post on ddf 

Nah. They'd never say that LY J can't compare to UA...

[Matovu]

This is gotta be Ronnie lol

Good, at least they know tbey did somthing wrong and their responding.
Plus the forums is a vehicle for negative coverage.

[ilherman]

Hi

I had the exact same story as iHerman on Jan 25th was booked on UA 84 in I class (Business Class Award) and i got the UA agent to put me on LY in business class on that same flight LY002 and i made sure the UA ticket # was on the LY ticket and i had a seat assignment and had no issues. (sometimes its better to not to to over do it by getting a mileage ticket to be rebooked in first)

Of course you cant compare LY J class to UA but to get to israel on that day there was no other option.

Yah, but I was also rebooked in business class.

[Los Ram]

Did you check in at the airport?
[/quote

Online check in, but checked bags at the airport

[Los Ram]

I am not either a El AL Fan (for different reasons) i just think it's not worth to abuse the system.


Attached is copy of my UA receipt just in case you think the story is not true.

[jaywhy]

I had a similar story this past week. I was flying in DL J class which was overbooked. DL rebooked us into LY F. We went to the LY checkin counter and were almost fully checked in and already had assigned seats when the manager realized that they oversold their J cabin and were going to upgrade pax to F. They then denied us boarding and claimed that DL oversold LY F, which was a complete lie. The cabin was F3 when DL booked us two seats on it into F class. Then they said that they could accommodate us if we purchased full fare F tickets on LY ticket stock and then later changed their mind when we said that we would do that. They also refused to give us any compensation or a hotel voucher.
In short, classic EL AL incompetence and rude disregard for anything remotely resembling customer service.

[benjie1305]

I had a similar story this past week. I was flying in DL J class which was overbooked. DL rebooked us into LY F. We went to the LY checkin counter and were almost fully checked in and already had assigned seats when the manager realized that they oversold their J cabin and were going to upgrade pax to F. They then denied us boarding and claimed that DL oversold LY F, which was a complete lie. The cabin was F3 when DL booked us two seats on it into F class. Then they said that they could accommodate us if we purchased full fare F tickets on LY ticket stock and then later changed their mind when we said that we would do that. They also refused to give us any compensation or a hotel voucher.
In short, classic EL AL incompetence and rude disregard for anything remotely resembling customer service.

Did you point this out to them? Did you confront them about their blatant lie? If so, what was the response?