Author Topic: SIZZLING! Delta Cardholders Can Book First Class Award Tickets From Canada To The US For 250 Miles+$ (Read 26727 times)

Ergel · « **Reply #160 on:** May 13, 2016, 01:04:27 AM »

YMMV whether with a 15 minute change they'll waive the fee. I did not have any success. If not, you'll get the vouchers for ~$70/each

Ergel · « **Reply #161 on:** May 15, 2016, 11:52:26 AM »

Had a2 hour schedule change. I want to go on a westjet flight leaving closer to my original departure. Will I be able to do that? The fare is considerable cheaper, any chance I can get a voucher for the difference

eliteflyer · « **Reply #162 on:** May 15, 2016, 01:20:24 PM »

Quote from: Ergel on May 15, 2016, 11:52:26 AM

Had a2 hour schedule change. I want to go on a westjet flight leaving closer to my original departure. Will I be able to do that? The fare is considerable cheaper, any chance I can get a voucher for the difference

YMMV. In circumstances where I've canceled the ticket outright due to weather delays and/or schedule change, I had no problem reissuing the ticket later for a WS operated flight (and pocket the difference for future travel). As an initial matter, however, they were unwilling to switch me to a WS flight in advance of IROPS when a weather advisory had already been issued, which was frustrating.

Received my latest "schedule change" email from delta today for a trip I doubt I would have taken, so all in all, have been getting great value from these this year. Was yours for a DL 4126 flight moved up a couple of hours?

Ergel · « **Reply #163 on:** May 15, 2016, 01:45:26 PM »

Indeed. If I would've known the possible value of food u shouldn't booked 100 flights

Ergel · « **Reply #164 on:** May 15, 2016, 09:12:08 PM »

They agreed to refund me (unfortunately, tickets were only $192 CAD). But they aren't sure how the refund would process. Waiting on hold with the refund department...

Ergel · « **Reply #165 on:** May 15, 2016, 09:25:20 PM »

The lady from refunds assured me the refund would be issued in the form of a check delivered to my house.
6 x $192 CAD
I love this game

Dan · « **Reply #166 on:** May 15, 2016, 09:28:09 PM »

eliteflyer · « **Reply #167 on:** May 15, 2016, 09:28:44 PM »

Just canceled out a $278 CAD YYZ-CUN trip x 4 and they're happy, due to Zika, to allow a free non-transferable reissue within a year of original ticketing.

Quote from: Ergel on May 15, 2016, 09:25:20 PM

The lady from refunds assured me the refund would be issued in the form of a check delivered to my house.
6 x $192 CAD
I love this game

Nice- let us know when you receive the check. Until I hear confirmation, I'm going the route of reissues.

Ergel · « **Reply #168 on:** May 15, 2016, 09:41:49 PM »

Quote from: eliteflyer on May 15, 2016, 09:28:44 PM

Just canceled out a $278 CAD YYZ-CUN trip x 4 and they're happy, due to Zika, to allow a free non-transferable reissue within a year of original ticketing.
Nice- let us know when you receive the check. Until I hear confirmation, I'm going the route of reissues.

I said you're sure I'll get refunded via check. She said she was positive. I'll keep you posted

Ergel · « **Reply #169 on:** May 15, 2016, 09:42:57 PM »

I'll rebook 5*150 and pocket $400

Ergel · « **Reply #170 on:** May 20, 2016, 09:49:43 AM »

Looks like this backfired

On the phone now sorting this out
ETA: This is a disaster

eliteflyer · « **Reply #171 on:** May 20, 2016, 11:47:13 AM »

Quote from: Ergel on May 20, 2016, 09:49:43 AM

Looks like this backfired
On the phone now sorting this out
ETA: This is a disaster

no refund check I gather?

Ergel · « **Reply #172 on:** May 20, 2016, 12:15:36 PM »

Quote from: Delta Email

I’m happy to help with your request regarding a refund.

Since you used both miles and cash to purchase your ticket I’ve taken the following action.

About your Mileage
All mileage has been returned to the SkyMiles account from which the miles were deducted. Miles redeposited to your account will appear within 7 business days.

Quote from: My response

On the phone they advised me that I would receive the cash value of my ticket back. I did not want to cancel if I was to receive my miles back. Please reinstate my ticket.

Quote from: Delta Email

I appreciate the opportunity to further review your request of xxxx.

When a ticket is purchased it can only be refunded to the original form of payment. Once the miles have been redeposited there is no way to reinstate those tickets. The most effective option is to call our reservations team to use the miles that have been redeposit towards a new purchase.

Please contact our Reservations team at 800-221-1212 for assistance and provide the ticket numbers listed above.

Quote from: my response

That is not possible. The price has gone up on these tickets. I can no longer get the tickets I need. I explicitly said on the call that I do not want to cancel the tickets if I will be refunded the miles. You can pull up the phone records to look this up. Please reinstate my tickets add requested.

I guess we'll see what happens. Think I'll win a DOT claim?

eliteflyer · « **Reply #173 on:** May 20, 2016, 12:45:58 PM »

Quote from: Ergel on May 20, 2016, 12:15:36 PM

I guess we'll see what happens. Think I'll win a DOT claim?

no- pretty standard for tickets to be refunded to the original form of payment,
regardless of what a CS rep says. Also, what do you think the DOT will make of your claim that "I'm entitled to $250 cash refund for the ticket I paid 250 miles for."?

Consider also that refunds have to flow through a separate department that ensures such matters are properly accounted for. That's why my approach has always been to just get the tickets canceled, pending reissue, rather than try to process a refund. In fact, I just landed this morning on such a reissued ticket.

Ergel · « **Reply #174 on:** May 20, 2016, 01:23:42 PM »

Quote from: eliteflyer on May 20, 2016, 12:45:58 PM

no- pretty standard for tickets to be refunded to the original form of payment,
regardless of what a CS rep says. Also, what do you think the DOT will make of your claim that "I'm entitled to $250 cash refund for the ticket I paid 250 miles for."?

Consider also that refunds have to flow through a separate department that ensures such matters are properly accounted for. That's why my approach has always been to just get the tickets canceled, pending reissue, rather than try to process a refund. In fact, I just landed this morning on such a reissued ticket.

I just want my ticket reinstated at this point.
The only form of refund they offered me was this

Ergel · « **Reply #175 on:** December 15, 2016, 09:20:14 PM »

Anyone know if I cancel for rebook can I use the credit for a WS flight? Agent is insisting it won't work

eliteflyer · « **Reply #176 on:** December 21, 2016, 05:19:24 PM »

Quote from: Ergel on December 15, 2016, 09:20:14 PM

Anyone know if I cancel for rebook can I use the credit for a WS flight? Agent is insisting it won't work

I've successfully canceled these tickets (schedule change) and rebooked onto a DL codeshare on WS.

Ergel · « **Reply #177 on:** December 21, 2016, 05:41:51 PM »

I figured. Too late now though. Will just leave work early tomorrow.

Have yyz-jfk-phx-jfk all coming up in the next week from this glitch. Good times

eliteflyer · « **Reply #178 on:** December 21, 2016, 06:51:37 PM »

Quote from: Ergel on December 21, 2016, 05:41:51 PM

I figured. Too late now though. Will just leave work early tomorrow.

Have yyz-jfk-phx-jfk all coming up in the next week from this glitch. Good times

Good times indeed! The last date I was able to get on the calendar as I recall was around December 25th, 2016. Validity of the tickets times out Feb. 26th. Have used approximately $5,600 worth of tickets for myself and family in the last year from this deal and, so far, have not forfeited any of them.

Ergel · « **Reply #179 on:** December 21, 2016, 06:55:48 PM »

Yeah. One of the flights that I was giving up on (I had me+4 reservations, only I was going to fly) got delayed while I was in the airport. Called and got myself protect onto a westjet flight and the other four cancelled for rebook.