Are there workarounds to use a free night cert for 1 night when the hotel has a 2 night stay requirement to get points to show up?
Does it work like Hyatt where you can book and modify to 1 night?
Or like Marriott where you can't do that?
So I've been trying to do that with a points booking, at one property if I was looking at 4 nights it shows only premium room avail but if I searched for 5 nights it came up standard avail, I only needed 4 nights so I 1st booked 5 nights and then I was trying to get the last night canceled.
My 1st conversation with Hilton chat:
So I contacted the hotel and that was their response:
Dear ,
Since the reservation was done through the Hilton desk with points the change can only be done through the Hilton desk.
Best Regards,
Gareen Nalbandian
Reservations Agent
Waldorf Astoria Jerusalem
So I went back to Hilton to chat and this is what I got:
and the rep finished: The other option is that you can call our Diamond desk team as you are a Diamond member. They might be able to help you with any exception or alternate option from their end.