Author Topic: Help: Denied from serve for no reason  (Read 1750 times)

Offline tmendy226

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Help: Denied from serve for no reason
« on: February 17, 2016, 08:50:08 PM »
Hey everyone,

I never had an account with SERVE and I tried applying for one online a couple times but got denied each time. after speaking to a few supervisors the answer is the same: we don't know why you've been denied but cannot do anything at this time. You're being denied by the system. perhaps try another time.

I do have a few Amex CC and everything is excellent, all bills paid, Very good Credit score etc and I also made sure that all my details are correct.

If you have any idea what to do.

Thanks.

Offline SearchGuy

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Re: Help: Denied from serve for no reason
« Reply #1 on: February 17, 2016, 09:41:28 PM »
Try to get to a supervisor etc.

Offline rileywiles23

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Re: Help: Denied from serve for no reason
« Reply #2 on: February 18, 2016, 12:28:03 AM »
Hey everyone,

I never had an account with SERVE and I tried applying for one online a couple times but got denied each time. after speaking to a few supervisors the answer is the same: we don't know why you've been denied but cannot do anything at this time. You're being denied by the system. perhaps try another time.

I do have a few Amex CC and everything is excellent, all bills paid, Very good Credit score etc and I also made sure that all my details are correct.

If you have any idea what to do.

Thanks.

Try to get to a supervisor etc.
Definitively try speaking to higher ups. The basic CS reps. for serve are some of the dumbest people I've ever spoken too, and aren't very helpful.
Life is as good as you make it...

Offline Emkay

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Re: Help: Denied from serve for no reason
« Reply #3 on: February 18, 2016, 02:17:10 AM »
Try to get to a supervisor etc.

Definitively try speaking to higher ups. The basic CS reps. for serve are some of the dumbest people I've ever spoken too, and aren't very helpful.
Did you guys read his post?

after speaking to a few supervisors


Offline D93

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Re: Help: Denied from serve for no reason
« Reply #4 on: February 18, 2016, 06:10:56 AM »
If you have any idea what to do.

Thanks.

Post in the proper thread.

Offline AsherO

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Re: Help: Denied from serve for no reason
« Reply #5 on: February 18, 2016, 08:24:37 AM »
Hey everyone,

I never had an account with SERVE and I tried applying for one online a couple times but got denied each time. after speaking to a few supervisors the answer is the same: we don't know why you've been denied but cannot do anything at this time. You're being denied by the system. perhaps try another time.

I do have a few Amex CC and everything is excellent, all bills paid, Very good Credit score etc and I also made sure that all my details are correct.

If you have any idea what to do.

Thanks.

Did you have any birds (e.g. RedBird, BlueBird)? Any other Amex Prepaid?
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Offline rileywiles23

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Re: Help: Denied from serve for no reason
« Reply #6 on: February 18, 2016, 09:41:38 AM »
Did you guys read his post?
Your right. Sorry about that.
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Offline tmendy226

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Re: Help: Denied from serve for no reason
« Reply #7 on: February 18, 2016, 10:25:09 AM »
Did you have any birds (e.g. RedBird, BlueBird)? Any other Amex Prepaid?

No. Actually I one time tried to get a RedCard at Target but it didn't work...

Offline LoLo

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Re: Help: Denied from serve for no reason
« Reply #8 on: February 18, 2016, 10:59:55 AM »
Probably lack of public records.

Offline tmendy226

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Re: Help: Denied from serve for no reason
« Reply #9 on: February 18, 2016, 11:23:45 AM »
Probably lack of public records.

Which means?

Online ckmk47

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Re: Help: Denied from serve for no reason
« Reply #10 on: February 18, 2016, 11:34:43 AM »
Did you have any birds (e.g. RedBird, BlueBird)? Any other Amex Prepaid?
No. Actually I one time tried to get a RedCard at Target but it didn't work...
Do you remember the exact information you used in that application?
match ss#, email, address, phone.
Do a new app for Serve with the exact old info. That may be the problem.
It worked for me.  After approval I verified a 2nd email, and made the new email my primary, I also changed the phone #.
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Offline Emkay

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Re: Help: Denied from serve for no reason
« Reply #11 on: February 18, 2016, 11:53:06 AM »
I had the same issue, still didn't figure it out

Offline PillanSmye

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Re: Help: Denied from serve for no reason
« Reply #12 on: February 18, 2016, 12:04:01 PM »
You probably have a discrepancy or problem with one of the public record database services like Lexis Nexus that are used for verification.

I was unable to get my TMobile prepaid card activated,  although I have CC's  from most major issuers.   I was never able to get an explanation why.