Author Topic: Turo car rentals (Read 29585 times)

Ver hut gazugt · « **Reply #20 on:** June 11, 2021, 01:57:25 PM »

Quote from: lcm on March 03, 2021, 01:47:48 AM

There's another similar platform called getaround.
I haven't used it but it seems fine.
I did set up an account though, it seems like it needs you to have a Facebook account to set up an account to "verify your identity". I made a Facebook account with minimal info for this, not even my last name spelled out, just my first name and dob correct, and max privacy settings

I gives me an option to refer people... (Can I say that here?)

When I tried to do a booking they added a one time license fee which is fine but then they added a booking fee I think it was about 25%. Ticked me off really badly, I do t get the feeling they are an honest company plus look at the reviews you will see a lot of people get random charges months later.

David61 · « **Reply #21 on:** June 11, 2021, 03:25:04 PM »

Quote from: Yo ssi on June 11, 2021, 01:31:55 PM

The question was if they are required to offer it, in traditional car rental companies IINM if you decline coverage those minimums are still required.

It sounds like Turo is required to offer minimum state requirements (even if you decline all coverage they provide that). That said, I am no expert in insurance law/regulations.

srepw · « **Reply #22 on:** June 13, 2021, 02:07:25 AM »

Quote from: David61 on June 11, 2021, 11:25:38 AM

I've now (today) been told that (by multiple reps at Geico, including a supervisor) that Geico will provide secondary coverage for liability and comprehensive when renting on Turo.

Trying to get written confirmation of that as it seems to different from what I was told months ago by another Geico rep. Perhaps that is a change or has been clarified on their side.

Geico told me the same and the person renting the car told me that it covers as well.

elimmm · « **Reply #23 on:** July 13, 2021, 12:47:57 PM »

anyone else used touro? please comment on your experience
any newer info about insurance?

Yehudaa · « **Reply #24 on:** July 13, 2021, 01:00:57 PM »

Quote from: elimmm on July 13, 2021, 12:47:57 PM

anyone else used touro? please comment on your experience
any newer info about insurance?

I used it once and was overall happy. Booked a car that had a lot of good reviews. I thought the windshield may have gotten chipped by a pebble while I had the car (didn't see the chip when I picked up the car, and was too small to see on the pictures) and I had taken the mid-level insurance with a $500 deductible or something so I was concerned but the car owner either didn't see it when I returned the car or he knew it had been there previously. Lesson learned nonetheless and personally I'd take the more expensive no-deductible option next time.

There seems to have been a discussion about insurance in the past month right here, that seems pretty recent info

lcm · « **Reply #25 on:** July 13, 2021, 01:16:28 PM »

Is their no deductible insurance secondary or primary?

David61 · « **Reply #26 on:** July 13, 2021, 04:12:36 PM »

Quote from: elimmm on July 13, 2021, 12:47:57 PM

anyone else used touro? please comment on your experience
any newer info about insurance?

I used Turo recently on a 9 year old Suburban with 150K miles, for about 10 days. I knew there was a risk with a car of that age/mileage, but I saved a fortune relative to car rental price for an 8-seater, in the current car rental shortage environment.

Car/host had mostly excellent reviews, which I think is really important, and I needed the size/storage. Service and price was quite good. Host left the keys in the gas cap, in the parking lot of the airport, for very quick/easy pick-up and drop-off.

However the engine light went on during the rental, and then oil light went on. Host sent over his mechanic to check the car over the weekend (light went on, on Friday, I left keys in gas cap for him, in hotel lot). When the light went back on a day or two later, I ended up adding oil, as the oil guage showed low.

Traveling in a car with the dash lights on, did create some stress, even as the owner did not seem overly concerned. It would be have been a huge hassle to break down with 8-passengers way out in the middle of nowhere.

I would make sure to stick to more recent model vehicles in the future, or go with a traditional car rental company, if the price difference were not so extreme.

davidd75 · « **Reply #27 on:** August 17, 2021, 10:49:34 AM »

Quote from: srepw on June 13, 2021, 02:07:25 AM

Geico told me the same and the person renting the car told me that it covers as well.

If that is true then no reason to purchase insurance from Turo? as it might make sense taking your personal policy deductible risk although I am not sure how much Turo charges to purchase insurance from them per day maybe someone can chime in?

davidd75 · « **Reply #28 on:** August 18, 2021, 09:44:12 AM »

Thank you for contacting the GEICO Internet Department. My name is Gabby, and I will be glad to assist you today.

Unfortunately, car-sharing companies such as Turo are not covered under the typical rental provisions of your auto policy. We would not extend coverage to a vehicle rented through Turo, and renting your own vehicle through Turo is not a usage covered by your personal auto policy.

If you are renting your vehicle to others using Turo, please let us know so we can advise you further. We apologize for any inconvenience.

Sincerely,

Gabby
GEICO Internet Team

Government Employees Insurance Company

GEICO General Insurance Company

GEICO Indemnity Company

GEICO Casualty Company

GEICO Advantage Insurance Company

GEICO Choice Insurance Company

GEICO Secure Insurance Company

GEICO County Mutual Insurance Company

In order to protect your privacy, please do not include personal information in a reply email (examples include driver's license number, social security number, date of birth, or financial account details). To provide us with this information, simply log into your policy at geico.com and make the necessary updates or, while logged in to your policy, select Contact Us to send an email. If you prefer, you can call us, anytime, at 1-800-841-3000.

outinstyle · « **Reply #29 on:** October 10, 2021, 11:11:23 AM »

What about CC company coverage?
Do they work with Turo rentals?

Lou Bob · « **Reply #30 on:** October 10, 2021, 11:24:20 AM »

Quote from: outinstyle on October 10, 2021, 11:11:23 AM

What about CC company coverage?
Do they work with Turo rentals?

no

EJB · « **Reply #31 on:** October 11, 2021, 01:55:41 PM »

Quote from: davidd75 on August 18, 2021, 09:44:12 AM

Thank you for contacting the GEICO Internet Department. My name is Gabby, and I will be glad to assist you today.

Unfortunately, car-sharing companies such as Turo are not covered under the typical rental provisions of your auto policy. We would not extend coverage to a vehicle rented through Turo, and renting your own vehicle through Turo is not a usage covered by your personal auto policy.

If you are renting your vehicle to others using Turo, please let us know so we can advise you further. We apologize for any inconvenience.

Sincerely,

Gabby
GEICO Internet Team

Government Employees Insurance Company

GEICO General Insurance Company

GEICO Indemnity Company

GEICO Casualty Company

GEICO Advantage Insurance Company

GEICO Choice Insurance Company

GEICO Secure Insurance Company

GEICO County Mutual Insurance Company

In order to protect your privacy, please do not include personal information in a reply email (examples include driver's license number, social security number, date of birth, or financial account details). To provide us with this information, simply log into your policy at geico.com and make the necessary updates or, while logged in to your policy, select Contact Us to send an email. If you prefer, you can call us, anytime, at 1-800-841-3000.

I like how they say "It is not covered... let us know if you plan on using it"

Basically, let us know if you plan on using it so we can cancel your policy / deny your claims

.

Renting your car out on Turo won't be covered. Renting through Turo may be covered depending on state and whether turo is considered ride sharing or rental car. Definitely don't rent for >30 days as that will definitely not be covered. I wouldn't count on it due to ambiguity of coverage.

davidd75 · « **Reply #32 on:** October 13, 2021, 09:44:06 AM »

Quote from: EJB on October 11, 2021, 01:55:41 PM

I like how they say "It is not covered... let us know if you plan on using it"

Basically, let us know if you plan on using it so we can cancel your policy / deny your claims .

Renting your car out on Turo won't be covered. Renting through Turo may be covered depending on state and whether turo is considered ride sharing or rental car. Definitely don't rent for >30 days as that will definitely not be covered. I wouldn't count on it due to ambiguity of coverage.

I understood the email to mean that they will not cover you both ways whether you rent a car from another through Turo or whether you offer your car for rent through Turo. Where do you see exceptions to this? some states consider it a rental car company?