Author Topic: UA and CO messed me over. What do you think I can get from them?  (Read 2353 times)

Offline danielz

  • Dansdeals Silver Elite
  • **
  • Join Date: Mar 2010
  • Posts: 91
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
So I was flying first class on miles from ORD to SLC via DIA on a United flight booked through CO miles.

My first leg got into DIA at about 130 PM, and my next leg was supposed to leave at 315 PM.

I came to the gate at 245, and the flight was canceled for mechanical reasons.
They told me the next flight they could get me on was the next morning at 1030.

The flight I was put on, I did not get first class. For first class, I would probably still be waiting.

Because of them, I missed half a day of snowboarding, and also had to pay more for my rental car bec Fox would not recognize my reservation from yesterday.

So, I think I should get the miles back from CO, especially since I did not end up flying first class, and should also get a voucher from UA for them being so out to lunch.

What do you think?

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Diamond Elite
  • **********
  • Join Date: May 2008
  • Posts: 69018
  • Total likes: 17401
  • DansDeals.com Hat Tips 16442
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA GS, AA EXP, DL Dirt, Hyatt Glob, Fairmont Lifetime Plat, DD Diamond, Blocked By @NeriaKraus
Re: UA and CO messed me over. What do you think I can get from them?
« Reply #1 on: March 14, 2011, 09:11:35 PM »
Sue them?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline danielz

  • Dansdeals Silver Elite
  • **
  • Join Date: Mar 2010
  • Posts: 91
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
Re: UA and CO messed me over. What do you think I can get from them?
« Reply #2 on: March 14, 2011, 09:15:21 PM »
I can't yet. Give me a couple years.

Offline Yordai Dooma

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: May 2008
  • Posts: 4242
  • Total likes: 54
  • DansDeals.com Hat Tips 16
  • Gender: Male
    • View Profile
  • Programs: AA EXP/LT Platinum, SPG gold, Hyatt Globalist, IHG Platinum Ambassador, Hilton Gold, Marriott Gold, Hertz PC, National EE,
Re: UA and CO messed me over. What do you think I can get from them?
« Reply #3 on: March 14, 2011, 09:47:53 PM »
I would send a letter to both UA and CO and see what you can get.

You can definitely get a refund from CO being downgraded to steerage. I would try for a voucher of sort from both of them.

Offline sezux

  • Dansdeals Bronze Elite
  • *
  • Join Date: Jul 2010
  • Posts: 35
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: New York
Re: UA and CO messed me over. What do you think I can get from them?
« Reply #4 on: March 14, 2011, 10:15:53 PM »
I would send a letter to both UA and CO and see what you can get.

You can definitely get a refund from CO being downgraded to steerage. I would try for a voucher of sort from both of them.

David: Help him out. You do this expert mode;)

Offline txtmax4

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Dec 2009
  • Posts: 6958
  • Total likes: 12
  • DansDeals.com Hat Tips 1
    • View Profile
Re: UA and CO messed me over. What do you think I can get from them?
« Reply #5 on: March 14, 2011, 11:21:11 PM »
Did they "break your guitar" as well? :-D
If You See Something, Say Something!!

Offline YOSEF

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2009
  • Posts: 2187
  • Total likes: 27
  • DansDeals.com Hat Tips 16
    • View Profile
Re: UA and CO messed me over. What do you think I can get from them?
« Reply #6 on: March 15, 2011, 01:20:32 AM »
Where is DIA?

Offline Devorah

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2009
  • Posts: 1227
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: UA and CO messed me over. What do you think I can get from them?
« Reply #7 on: March 15, 2011, 01:21:10 AM »
Where is DIA?
Denver International Airport

Offline aussiebochur

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2010
  • Posts: 5324
  • Total likes: 8
  • DansDeals.com Hat Tips 24
    • View Profile
Re: UA and CO messed me over. What do you think I can get from them?
« Reply #8 on: March 15, 2011, 01:23:52 AM »
Denver International Airport
Isn't that DEN?

Offline Devorah

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2009
  • Posts: 1227
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: UA and CO messed me over. What do you think I can get from them?
« Reply #9 on: March 15, 2011, 01:24:59 AM »
Isn't that DEN?


That's the code, but DIA is what Denver Airport is referred to as (at least by the locals).

Offline aussiebochur

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2010
  • Posts: 5324
  • Total likes: 8
  • DansDeals.com Hat Tips 24
    • View Profile
Re: UA and CO messed me over. What do you think I can get from them?
« Reply #10 on: March 15, 2011, 01:34:56 AM »

That's the code, but DIA is what Denver Airport is referred to as (at least by the locals).
That's like me saying I'm flying out of "Tulla"...

Offline YOSEF

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2009
  • Posts: 2187
  • Total likes: 27
  • DansDeals.com Hat Tips 16
    • View Profile
Re: UA and CO messed me over. What do you think I can get from them?
« Reply #11 on: March 15, 2011, 01:35:04 AM »
There were three flights after the one you were originally on.
Did you show them your BMI silver to try and get better priority?
did you show them BOTH of your BMI silvers?

Either way, I would call CO and tell them that you were displaced from first.
And also call United and ask the paki for a few hundred in vouchers for each thing that went wrong.

Offline danielz

  • Dansdeals Silver Elite
  • **
  • Join Date: Mar 2010
  • Posts: 91
  • Total likes: 2
  • DansDeals.com Hat Tips 0
    • View Profile
Re: UA and CO messed me over. What do you think I can get from them?
« Reply #12 on: March 15, 2011, 09:34:46 AM »
There were three flights after the one you were originally on.


I know. I think they should at least treat it as an involuntary bumping.