Author Topic: CC with good protection? Not happy with Amex spg  (Read 285 times)

Offline Dena123

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CC with good protection? Not happy with Amex spg
« on: August 20, 2019, 06:05:09 AM »
What credit card would protect you? I had an issue with Amex spg business. I made a hotel reservation over the phone and they said it can be cancelled. When I called back an hour later, they said I canít cancel it. I called Amex to block the charge, they couldnít do that. They said once it goes through, just put in a claim. I opened the claim, and they closed it. This happened four times. When I spoke to a manager, he said once you authorize the charge, Amex canít protect you.

I want to know what credit card would protect me. This was only a $240 charge. If Amex canít protect me for that amount, it makes me nervous thinking about my larger purchases!

Also, any advice what I can say to Amex?

Thx!

Offline a good yeshiva bachur

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Re: CC with good protection? Not happy with Amex spg
« Reply #1 on: August 28, 2019, 05:33:26 AM »
Which hotel?

Offline stooges44

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Re: CC with good protection? Not happy with Amex spg
« Reply #2 on: August 29, 2019, 09:55:22 PM »
Very sticky area. I disputed a $500 charge on my citi double card and was told the exact same thing, since I signed the receipt and agreed to the charge there's nothing they can do  :-\

See here.
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