Author Topic: AS devaluation of EK redemptions  (Read 13081 times)

Offline shmoe joe

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Feb 2016
  • Posts: 629
  • Total likes: 29
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: austin texas
Re: AS devaluation of EK redemptions
« Reply #45 on: March 31, 2016, 10:55:41 AM »
And what is his position in AS? Phone Rep?
good joke!>:( About a year ago I met him while Vacationing in Hawaii, and we exchanged email's he happens so to be Jewish so I've send him matzos, menorah, asrog and lulav etc. I don't know his position but its enough high that he was able to help me a lot!
give some love (likes) to a brother!

Offline AJK

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 25082
  • Total likes: 267
  • DansDeals.com Hat Tips 13
  • Gender: Male
    • View Profile
  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
Re: AS devaluation of EK redemptions
« Reply #46 on: March 31, 2016, 10:59:21 AM »
good joke!>:( About a year ago I met him while Vacationing in Hawaii, and we exchanged email's he happens so to be Jewish so I've send him matzos, menorah, asrog and lulav etc. I don't know his position but its enough high that he was able to help me a lot!

Nicely done. Care to show how?
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 53432
  • Total likes: 2360
  • DansDeals.com Hat Tips 16441
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA Global Services, AA Lifetime Plat, DL Dirt, SPG Plat, Hyatt Diamond, Fairmont Lifetime Plat, Hilton Diamond, Priority Club Plat, Avis Chairman, National EE, Hertz PC
Re: AS devaluation of EK redemptions
« Reply #47 on: March 31, 2016, 11:07:57 AM »
Ask him why there was no warning.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline PlatinumGuy

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Apr 2011
  • Posts: 9895
  • Total likes: 56
  • DansDeals.com Hat Tips 8
    • View Profile
Re: AS devaluation of EK redemptions
« Reply #48 on: March 31, 2016, 11:08:26 AM »
And KE doesn't either, correct?
KE does
Purpose > Pleasure

Offline EJB

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Sep 2012
  • Posts: 4957
  • Total likes: 137
  • DansDeals.com Hat Tips 15
    • View Profile
Re: AS devaluation of EK redemptions
« Reply #49 on: March 31, 2016, 11:08:57 AM »
You accountants/consultants/advisors love to quantify things, but I'm afraid the backlash to a no-notice devaluation, system wide or not, to one of the-if not the--most aspirational awards on your chart can't be quantified at this point. While theoretically possible to insulate the MVPs from the deval, that's not what AS chose to do, and are, in effect, throwing out the baby with the bathwater--regardless of whether they can "recognize the expected decrease to their mileage liability as income almost immediately."

That's exactly my point. Since it's difficult to quantify (albeit not impossible to estimate, as you suggest), I wouldn't be surprised if AS is using the lowest negative impact they can justify in their models. And, I'd hope they would have conducted this analysis before deciding on the devaluation, so they'd know exactly what that impact would be before deciding to devalue. Meaning, from a bottom line perspective, this change will likely have an immediate positive benefit, followed by an unknown future impact (that AS probably believes will be positive).

And again, this may be "one of the-if not the--most aspirational awards on [their] chart" for us, but I'm not sure the typical business traveler has the same aspirations as we do. AS should have the data to project how many frequent flyers (vs. frequent churners) would be impacted, and I would hope they made a decision based on that data. If, for example, 50% of churner redemptions is for EK F but <5% of MVP (through flight) redemptions is for EK F, the no-notice might not cause as much negative backlash.

IMO the bigger issue here that would impact the entire program is the precedent of a no-notice devaluation. AS may be banking on flying below the radar and hoping their most profitable customers don't realize what they did. I'm not sure whether this will work.

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Presidential Platinum Elite
  • **********
  • Join Date: May 2008
  • Posts: 53432
  • Total likes: 2360
  • DansDeals.com Hat Tips 16441
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA Global Services, AA Lifetime Plat, DL Dirt, SPG Plat, Hyatt Diamond, Fairmont Lifetime Plat, Hilton Diamond, Priority Club Plat, Avis Chairman, National EE, Hertz PC
Re: AS devaluation of EK redemptions
« Reply #50 on: March 31, 2016, 11:20:17 AM »
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline eliteflyer

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2008
  • Posts: 1451
  • Total likes: 40
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
Re: AS devaluation of EK redemptions
« Reply #51 on: March 31, 2016, 11:34:45 AM »
With these devals, I'm rushing to get the over-seas travel bug out of my system and focus more on the other trips I've been putting off that are much closer to home, such as our National Parks (that, frankly, I enjoy more than than many of the foreign countries we book these aspirational awards to).

Offline AJK

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 25082
  • Total likes: 267
  • DansDeals.com Hat Tips 13
  • Gender: Male
    • View Profile
  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
Re: AS devaluation of EK redemptions
« Reply #52 on: March 31, 2016, 11:39:40 AM »
With these devals, I'm rushing to get the over-seas travel bug out of my system and focus more on the other trips I've been putting off that are much closer to home, such as our National Parks (that, frankly, I enjoy more than than many of the foreign countries we book these aspirational awards to).

Yup. As I've said in other places, the worth of my AS stash got halved overnight without notice. Stuff like this makes me want to just hang it up and call it a day.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline Emkay

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: Dec 2012
  • Posts: 14353
  • Total likes: 342
  • DansDeals.com Hat Tips 34
    • View Profile
  • Location: Where I ought to be
Re: AS devaluation of EK redemptions
« Reply #53 on: March 31, 2016, 11:44:05 AM »


Stuff like this makes me want to just hang it up and call it a day.
Sounds like you have the backbone of a jellyfish. 

Offline ilherman

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Jun 2013
  • Posts: 8373
  • Total likes: 57
  • DansDeals.com Hat Tips 34
    • View Profile
  • Location: Brooklyn
Re: AS devaluation of EK redemptions
« Reply #54 on: March 31, 2016, 11:52:43 AM »
I have a guy in Alaska airline and he confirmed it has nothing to do with them!
What a bunch of BS. They set their own rules nothing to do with EK.

Its bizarre how they think they could just lie to their members.

I mean how come JL did not change?
You can say what you think when you think what you say.

Offline Hershelsdeals

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jul 2014
  • Posts: 3448
  • Total likes: 6
  • DansDeals.com Hat Tips 2
    • View Profile
Re: AS devaluation of EK redemptions
« Reply #55 on: March 31, 2016, 12:15:08 PM »
What a bunch of BS. They set their own rules nothing to do with EK.

Its bizarre how they think they could just lie to their members.

I mean how come JL did not change?
Perhaps the JL contract with EK isn't up yet.

(Perhaps)

Offline shmoe joe

  • Dansdeals Platinum Elite + Lifetime Silver Elite
  • *****
  • Join Date: Feb 2016
  • Posts: 629
  • Total likes: 29
  • DansDeals.com Hat Tips 3
    • View Profile
  • Location: austin texas
Re: AS devaluation of EK redemptions
« Reply #56 on: March 31, 2016, 12:22:09 PM »
Ask him why there was no warning.
he said he understands our frustration (at least this!) And says that they've  had huge backlash, but EK let them out cold without earlier notice and as a side note he points out to me that they would never do such a dumb move if was up to them it's really not good for There customer satisfaction!
give some love (likes) to a brother!

Offline EJB

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Sep 2012
  • Posts: 4957
  • Total likes: 137
  • DansDeals.com Hat Tips 15
    • View Profile
Re: AS devaluation of EK redemptions
« Reply #57 on: March 31, 2016, 12:24:00 PM »
Perhaps the JL contract with EK isn't up yet.

(Perhaps)

There may be some truth to this. I  believe EK has a 4/1 contract w AS. I'd be surprised though if AS had no notice of this change, though.

I'd be curious to know what specifically EK changed.
« Last Edit: March 31, 2016, 12:35:58 PM by EJB »

Offline AJK

  • Dansdeals Lifetime 20K Presidential Platinum Elite
  • ********
  • Join Date: Jun 2011
  • Posts: 25082
  • Total likes: 267
  • DansDeals.com Hat Tips 13
  • Gender: Male
    • View Profile
  • Programs: United Concierge Key; Delta Global Services; American Chairman; US Airways 1K; Hilton Sapphire; Hyatt Tritium; Marriott Californium; Starwood Kryptonium; Hertz Plutonium; National Adamantium, Avis Executive Proactanium
Re: AS devaluation of EK redemptions
« Reply #58 on: March 31, 2016, 12:37:26 PM »
Sounds like you have the backbone of a jellyfish. 

Not really, it's simply taking stock of both the "game" and my life.

There's no question it will continue getting harder and harder.
2015: 116K bkd | 1.6M brnd | F: OZ,NH,AA,EK | J: UA,CA,TK,DL,TN,AF,VA | LIH,NRT,ROR,PEK,CNS,BOB,MEL,TLV & Pacific Hopper

Offline eliteflyer

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jul 2008
  • Posts: 1451
  • Total likes: 40
  • DansDeals.com Hat Tips 1
  • Gender: Male
    • View Profile
Re: AS devaluation of EK redemptions
« Reply #59 on: March 31, 2016, 12:40:33 PM »
Assuming this is somehow coming from EK (even if just an increase in the charge imposed to partners for award redemptions), could it be related to the general belt-tightening going on in Dubai and the middle east now with plummeting oil prices? (which this: http://www.arabianbusiness.com/dubai-set-bring-in-9-50-airport-passenger-fee-626743.html  may be a symptom of)