New Coin Deal

[chinagel]

why should I apologize when I didn't cancel the order and the customer service told me someone called in to cancel my order in fact you can still order it.

I'm still waiting to hear if anyone else got his order canceled by accident..

Ridiculous. Using a CSR as evidence of anything. Just because you don't know what happened, must be he cancelled the order?! You're accusing him without any evidence.

[gingyguy]

Ridiculous. Using a CSR as evidence of anything.

+1 DROPR

[pfscoins]

Ridiculous. Using a CSR as evidence of anything. Just because you don't know what happened, must be he cancelled the order?! You're accusing him without any evidence.

And as someone mentioned if i did indeed do something like that,  it would mean that our locked in deals aren't really dual commitments.  Real slander

[Boruch Parnes]

And as someone mentioned if i did indeed do something like that,  it would mean that our locked in deals aren't really dual commitments.  Real slander

Totally agree  only have good feedback

[Joel]

@pfscoins you are right, the post was very sharp. It was written a moment after I found out the order was canceled, and I was quite upset. I apologize since it came across as offensive.
On the other hand, I do wonder how and why this order got canceled. It was my first time ordering a coin so I have no previous experience.

[pfscoins]

@pfscoins you are right, the post was very sharp. It was written a moment after I found out the order was canceled, and I was quite upset. I apologize since it came across as offensive.
On the other hand, I do wonder how and why this order got canceled. It was my first time ordering a coin so I have no previous experience.

The mint cancels orders for multiple reasons,  mostly due to duplicate shipping or billing addresses.  A credit card issue can also trigger a cancellation.  It's all done via algorithms so customer service reps dont know themselves most of the time.

[DDFer]

Have done many deals with @pfscoins and have only good things to say. He is true to his word even in cases when some of his buyers may not be.

[Jorjito11]

Have done many deals with @pfscoins and have only good things to say. He is true to his word even in cases when some of his buyers may not be.

Same here.

[myi]

I've ONLY requested ppl to cancel if an order was delayed past deadlines (processing or on hold for 2+ weeks).
I have NEVER requested any cancellations for a timely deal!

Yup that's why I didn't think you would have cancelled his order.
   You happen to stand behind your words and so far been very honest in all the deals I've dealt with you!
  So A+ on that and hope to continue beh..

   In regards to @Joel2 , since you're telling us that it's the first time ordering coins from the US mint and joining a deal to me it sounds like your credit card was the one that shut down the order for $2,000 purchase, rather that the first time you making such a large purchase with the US mint.

  go ahead and call your credit card company and see what they tell you, my hunch is they went ahead and canceled it due to fraud or thinking it was a fraudulent purchase.

   And like mentioned above customer service Representatives have a mind of their own just so you don't bother them again they will use any cockamamie excuse.
 They take the most common reason or at least a common reason to why orders are canceled and tell people when they're unsure why the order was canceled.

    for the future you should call your credit card company to tell them you're making a large purchase at... That way they'll make a note on your account and allow such a purchase to go through.
     

[tzifanya54]

I'd appreciate if other DDF members supply me with support here.
1. I'm getting tons of this coin from others.  Did ANYONE else have a cancelled order that the Mint explained as someone called to cancel?
2. Other deals... there were dozens (literally), that have fallen in price. Did I ever cancel anyones order or ask to cancel due to anything other than a massive delay in an order processing?

+100000000000
Only the best things to say! I have done all DDF deals you had (besides this one as I cant drop off in Brooklyn). Always honored his commitments even at a loss! Mint cancellations are a dime a dozen, and their CSR reps are even more incompetent than Amex overseas reps!

[Joel]

Yup that's why I didn't think you would have cancelled his order.
   You happen to stand behind your words and so far been very honest in all the deals I've dealt with you!
  So A+ on that and hope to continue beh..

   In regards to @Joel2 , since you're telling us that it's the first time ordering coins from the US mint and joining a deal to me it sounds like your credit card was the one that shut down the order for $2,000 purchase, rather that the first time you making such a large purchase with the US mint.

  go ahead and call your credit card company and see what they tell you, my hunch is they went ahead and canceled it due to fraud or thinking it was a fraudulent purchase.

   And like mentioned above customer service Representatives have a mind of their own just so you don't bother them again they will use any cockamamie excuse.
 They take the most common reason or at least a common reason to why orders are canceled and tell people when they're unsure why the order was canceled.

    for the future you should call your credit card company to tell them you're making a large purchase at... That way they'll make a note on your account and allow such a purchase to go through.
   

The CC isn't the issue here. Payment was processed a few days ago.

[myi]

The CC isn't the issue here. Payment was processed a few days ago.

Then call the u.s. mint and ask to speak to a supervisor as to why your order was canceled.
   They very well know why it was canceled you can confirm with them.

 And you're saying you got a refund from your credit card? Meaning you were charged and now refunded?

[pfscoins]

Anyway. Water under the bridge...
Anyone have more of these and don't want to return them to the mint, please message me. I'm looking for several more.
BP and CH dropoffs or ship via your own dime.
Need them by 9/25. First day orders only.

[myi]

Anyway. Water under the bridge...
Anyone have more of these and don't want to return them to the mint, please message me. I'm looking for several more.
BP and CH dropoffs or ship via your own dime.
Need them by 9/25. First day orders only.

random question why only first day orders if people that order a second day or even now can't get them to you before 9/25?
   I would assume none of the orders that are placed now are returns unless they are?

[pfscoins]

random question why only first day orders if people that order a second day or even now can't get them to you before 9/25?
   I would assume none of the orders that are placed now are returns unless they are?

First Day label from the grading companies

[puddles]

I'd appreciate if other DDF members supply me with support here.
1. I'm getting tons of this coin from others.  Did ANYONE else have a cancelled order that the Mint explained as someone called to cancel?
2. Other deals... there were dozens (literally), that have fallen in price. Did I ever cancel anyones order or ask to cancel due to anything other than a massive delay in an order processing?

I have dealt with PFS a handful of times. Professional and honest. If you are going to make an accusation like that on a public forum you better have the proof to back it up. Not cool.

[SearchGuy]

@pfscoins I opted In through your site and you confirmed my order after I purchased a coin, now i got an email from the mint telling me someone canceled my order after calling in the rep is telling me that I or someone with access to the order number canceled the order!!
Do you mind explaining yourself?
If anyone else is having his order canceled by someone else be advised it might be @pfscoins if you gave him your order number and he dosnt want to pull through.
I sent you a email if you want to sort this out you can...

I dont think that with just an email and order number you can cancel an order

[myi]

First Day label from the grading companies

How does one know that I ordered on the first day and not the second day?
   is that the reason you want to order number and email?

[yaakovely]

Anyone still interested, I have an order from the 1st day.

[pfscoins]

Anyone still interested, I have an order from the 1st day.

Yes, i am still buying. Email me @ pfscoins@gmail.com