Author Topic: EL AL  (Read 646438 times)

Offline tavster

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Re: ELAL Questions Master Thread
« Reply #1120 on: November 04, 2019, 12:18:15 PM »
Ok, thanks. Any other ideas as to what I can do with EL AL points since they're expiring in Feb? Can I transfer them to a diff. airline, other program, or use on a shopping portal?
Nothing else to do with them

Offline josephgombo

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Re: ELAL Questions Master Thread
« Reply #1121 on: November 04, 2019, 01:35:05 PM »
What's the value of Matmid points to sell?

Offline jose34

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Re: ELAL Questions Master Thread
« Reply #1122 on: November 05, 2019, 06:49:09 PM »

Offline jose34

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Re: ELAL Questions Master Thread
« Reply #1123 on: November 05, 2019, 06:50:02 PM »
With Elal: Whats the difference between the Mehadrin kosher fish (KFML) and the Mehadrin Regal kosher fish meal (RFML)?

Offline yandmk

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Re: ELAL Questions Master Thread
« Reply #1124 on: November 05, 2019, 06:57:43 PM »
With Elal: Whats the difference between the Mehadrin kosher fish (KFML) and the Mehadrin Regal kosher fish meal (RFML)?
No difference. From the US it's regal. From Israel it's Hamasbia

Offline tavster

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Re: EL AL
« Reply #1125 on: November 06, 2019, 08:03:52 AM »
EL AL Israel Airlines Goes Full Fleet with Viasat High-Speed Internet; Airline Plans to Outfit all Widebody and Narrowbody Aircraft with Viasat's Latest In-Flight Connectivity SystemsEL AL Plans to Accelerate Equipment Activations on Viasat's Existing Networks as it Readies its Fleet for Viasat's Future Generation Satellites, including ViaSat-3

 

 

TEL AVIV, Israel and CARLSBAD, Calif., Nov. 6, 2019 /PRNewswire/ -- EL AL Israel Airlines, the national air carrier of Israel, and Viasat Inc. (NASDAQ: VSAT), a global communications company, today announced they expanded their successful relationship, adding the Boeing 777 widebody fleet to the mix of EL AL aircraft with Viasat's equipment for high-speed in-flight connectivity (IFC). In addition to the Boeing 777 fleet, Viasat equipment currently powers the connectivity experience across EL AL's Boeing 787 Dreamliner, Boeing 737-900 and part of Boeing 737-800 aircraft. EL AL plans to have all widebody aircraft equipped with Viasat's latest generation IFC solution and all narrow-body fleet equipped with Viasat's in-flight entertainment and connectivity (IFEC) offering. EL AL expects to have the majority of its fleet connected with the Viasat service by the end of 2020.

 

"EL AL takes great pride in being an innovative airline, and they continue to push the in-flight connectivity boundaries," said Don Buchman, vice president and general manager, Commercial Aviation, Viasat. "EL AL was first to launch Viasat's fast IFC service in Europe and the Middle East; first to deploy high-speed internet on transatlantic flights using the advanced ViaSat-2 satellite; and are now the first airline to bring IFC to the Boeing 777 aircraft for global routes before the launch of our ViaSat-3 satellite constellation. Enabling high-speed, high-quality internet to their full fleet confirms their dedication to bring customers and crew fast, reliable connectivity service—no matter where they fly."

 

The Viasat in-flight Wi-Fi service offers an at-home or office experience in the sky, keeping flight crews connected for enhanced passenger service and enabling passengers using smartphones, tablets or laptop computers the ability to browse websites, connect to email and instant messaging, use apps and social networks and to stream music and/or films when in-flight.

 

Nimrod Borovitz, vice president, Strategy and Business Development at EL AL Israel Airlines Ltd. commented, "We have a vision to serve our passengers and crew members with high-speed, reliable, enriching experiences when flying to and from major global destinations. We've enjoyed a partnership with Viasat, and are excited to have all of our aircraft supported by ViaSat-3—as we believe this will help us realize our vision to make our fleet fully connected. Our ongoing in-flight Wi-Fi investments will enable over time the more than 5 million passengers we fly annually to enjoy the internet how it's supposed to be: great, engaging and available."

Today, EL AL offers three in-flight Wi-Fi packages—Basic, Social and Business—which can be purchased during the flight through the EL AL Wi-Fi portal via credit card or EL AL Matmid Club points.

Offline Ploni3

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Re: ELAL Questions Master Thread
« Reply #1126 on: November 06, 2019, 12:40:52 PM »
Nothing else to do with them
Use them to over pizzas from Pizza Hut. Mehadrin option available in Yerushalayim.

Offline elihak7

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Re: Elal airlines
« Reply #1127 on: November 11, 2019, 12:58:43 PM »
Can i expect anything for broken screen?

Offline tavster

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Re: Elal airlines
« Reply #1128 on: November 11, 2019, 01:00:52 PM »
Can i expect anything for broken screen?
From my experience either matmid points or a voucher. I believe I've received 500 points 2-3 years ago, in J

Offline Kabrams1618

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Re: ELAL Questions Master Thread
« Reply #1129 on: November 13, 2019, 12:53:21 AM »
My wife flew rt tel aviv to Newark.  When we reserved we booked an aisle seat each way.  On the way back, she checked in on line and the boarding pass had her scheduled correct seat.  When she got  to the airport el al gave her a middle seat.  They said she needed to call in to confirm her seat 48 hours before the flight.  A supervisor told her the same thing.  Is this correct or did they just give her seat away?  No change in plane so that wasn’t the issue.  Any compensation?

Offline yandmk

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Re: ELAL Questions Master Thread
« Reply #1130 on: November 13, 2019, 01:35:04 AM »
My wife flew rt tel aviv to Newark.  When we reserved we booked an aisle seat each way.  On the way back, she checked in on line and the boarding pass had her scheduled correct seat.  When she got  to the airport el al gave her a middle seat.  They said she needed to call in to confirm her seat 48 hours before the flight.  A supervisor told her the same thing.  Is this correct or did they just give her seat away?  No change in plane so that wasn’t the issue.  Any compensation?
Preferred seat or standard seat?

Offline Kabrams1618

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Re: ELAL Questions Master Thread
« Reply #1131 on: November 13, 2019, 03:56:23 AM »
Standard seat

Offline tavster

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Re: ELAL Questions Master Thread
« Reply #1132 on: November 13, 2019, 04:24:15 AM »
Standard seat
The 48h rule doesn't exist. If you show them that you had an aisle seat on the boarding pass printed at home, you should be able to receive some kind of compensation

Offline Kabrams1618

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Re: ELAL Questions Master Thread
« Reply #1133 on: November 13, 2019, 05:32:55 AM »
Slight change in story,  the confirmed ticket when purchased had the aisle seat listed.  When she printed the boarding pass at home it listed a different seat which turned out to be a middle seat.  When she got to the counter she questioned the change of seat and both the rep and the supervisor told her she needed to confirm the seat 48 hours before.  Compensation still applicable?

Offline tavster

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Re: ELAL Questions Master Thread
« Reply #1134 on: November 13, 2019, 09:51:35 AM »
Slight change in story,  the confirmed ticket when purchased had the aisle seat listed.  When she printed the boarding pass at home it listed a different seat which turned out to be a middle seat.  When she got to the counter she questioned the change of seat and both the rep and the supervisor told her she needed to confirm the seat 48 hours before.  Compensation still applicable?
It can't hurt to try but I wouldn't count on it.

Offline M218

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Re: ELAL Questions Master Thread
« Reply #1135 on: November 14, 2019, 10:22:59 AM »
Slight change in story,  the confirmed ticket when purchased had the aisle seat listed.  When she printed the boarding pass at home it listed a different seat which turned out to be a middle seat.  When she got to the counter she questioned the change of seat and both the rep and the supervisor told her she needed to confirm the seat 48 hours before.  Compensation still applicable?
how did you book?

Offline Kabrams1618

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Re: ELAL Questions Master Thread
« Reply #1136 on: November 14, 2019, 10:25:40 AM »
Directly through el al website

Offline M218

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Re: ELAL Questions Master Thread
« Reply #1137 on: November 14, 2019, 10:30:53 AM »
maybe you have a bigger chance but I had much worse experience and didn`t even get an apology 

Offline M218

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Re: ELAL Questions Master Thread
« Reply #1138 on: November 14, 2019, 10:36:25 AM »
As I Would tell my wife before booking ElAl is a Heimish Airline, which they and you could do whatever  they/you want! I never had a problem with over weight... minyan I already shook esrog and lelov and davened with a sefer Torah on board!

Offline rediplus

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Re: ELAL Questions Master Thread
« Reply #1139 on: November 14, 2019, 01:02:30 PM »
would someone be able to post how many matmid points it would take to book ZRH to TLV economy 1 pax on nov 28 ?

thanks