Author Topic: EL AL (Read 670097 times)

metsgiantsfan · « **Reply #2340 on:** March 09, 2022, 04:08:22 PM »

I havent flown EL-AL since 1997 but my nlaws bought us tickets to israel for succot and they booked us on el-al...

Anyhow, I want to upgrade our economy seats. When I go online its only offering more room, not premium economy. Is more room premium economy? I assume not since its only $100 to upgrade..the flight is empty, how can i upgrade? ive attempted to chat with el-al but i may as well talk to myself..any advice please
thank you

PS: I honestly dont know how or why anyone flys el-al

JlmBoi · « **Reply #2341 on:** March 09, 2022, 04:54:06 PM »

Quote from: metsgiantsfan on March 09, 2022, 04:08:22 PM

I havent flown EL-AL since 1997 but my nlaws bought us tickets to israel for succot and they booked us on el-al...
Anyhow, I want to upgrade our economy seats. When I go online its only offering more room, not premium economy. Is more room premium economy? I assume not since its only $100 to upgrade..the flight is empty, how can i upgrade? ive attempted to chat with el-al but i may as well talk to myself..any advice please
thank you

PS: I honestly dont know how or why anyone flys el-al

The answer to your question and to most in this thread is simple.
Always use an agent.
Just like most things in Israel, if you do it right, it will work out fine and not that much worse than what you would get elsewhere. People generally are not aware of how to do it right.

metsgiantsfan · « **Reply #2342 on:** March 09, 2022, 10:59:31 PM »

Like i said, i was gifted these, iwould never have gone with el-al. With the situation im in, can you answer my questions?

ExGingi · « **Reply #2343 on:** March 09, 2022, 11:15:01 PM »

Quote from: metsgiantsfan on March 09, 2022, 04:08:22 PM

I havent flown EL-AL since 1997 but my nlaws bought us tickets to israel for succot and they booked us on el-al...

So your ban is longer than mine. But no-one is buying me tickets, so I might outlast you (though while I am now open to giving them a try, my reasons to fly to TLV are no longer around

. Maybe if one of my kids goes to learn there, or ends up living there, I will have new reasons to go)

ae123 · « **Reply #2344 on:** March 10, 2022, 12:34:36 AM »

Two people, with the exact same name, booked tickets on the exact same flight!
Person #2 had a lot of trouble getting his ticket approved, as the system insisted he already had a ticket.
Will this cause issues for person #1?
Thanks.

VacationLover · « **Reply #2345 on:** March 10, 2022, 12:43:29 AM »

Quote from: ae123 on March 10, 2022, 12:34:36 AM

Two people, with the exact same name, booked tickets on the exact same flight!
Person #2 had a lot of trouble getting his ticket approved, as the system insisted he already had a ticket.
Will this cause issues for person #1?
Thanks.

I had this once. I got an automatic cancellation email from United. After explaining, they added "1" as middle name and all was good.

oldguy · « **Reply #2346 on:** March 10, 2022, 03:45:14 PM »

Quote from: ae123 on March 10, 2022, 12:34:36 AM

Two people, with the exact same name, booked tickets on the exact same flight!
Person #2 had a lot of trouble getting his ticket approved, as the system insisted he already had a ticket.
Will this cause issues for person #1?
Thanks.

Had it many times with clients, A TA can do it with no issue.
No, it will cause no issue to Person #1 if booked by a TA, If not then no idea...

shmooz · « **Reply #2347 on:** March 10, 2022, 05:33:33 PM »

At JFK elal checkin, would a person flying elal and a person flying delta go through the same TSA security line? Then elal has extra security by gate?

tavster · « **Reply #2348 on:** March 10, 2022, 11:06:11 PM »

Quote from: shmooz on March 10, 2022, 05:33:33 PM

At JFK elal checkin, would a person flying elal and a person flying delta go through the same TSA security line? Then elal has extra security by gate?

Yes and yes

shmooz · « **Reply #2349 on:** March 10, 2022, 11:28:38 PM »

Quote from: tavster on March 10, 2022, 11:06:11 PM

Yes and yes

thanks

ae123 · « **Reply #2350 on:** March 10, 2022, 11:32:11 PM »

Quote from: oldguy on March 10, 2022, 03:45:14 PM

Had it many times with clients, A TA can do it with no issue.
No, it will cause no issue to Person #1 if booked by a TA, If not then no idea...

Person #1 booked through Chase Travel Portal.
Person #2 booked through a travel agent.

oldguy · « **Reply #2351 on:** March 11, 2022, 12:47:14 AM »

Quote from: ae123 on March 10, 2022, 11:32:11 PM

Person #1 booked through Chase Travel Portal.
Person #2 booked through a travel agent.

Only issue with person #2 is if they want to hold the ticket without issuing, If issued right away it can be done without any problems...

thaber · « **Reply #2352 on:** March 11, 2022, 12:49:01 AM »

Quote from: metsgiantsfan on March 09, 2022, 04:08:22 PM

I havent flown EL-AL since 1997 but my nlaws bought us tickets to israel for succot and they booked us on el-al...
Anyhow, I want to upgrade our economy seats. When I go online its only offering more room, not premium economy. Is more room premium economy? I assume not since its only $100 to upgrade..the flight is empty, how can i upgrade? ive attempted to chat with el-al but i may as well talk to myself..any advice please
thank you

PS: I honestly dont know how or why anyone flys el-al

It's been 25 years. Keep an open mind. The hard and soft product is immeasurably better than it was. Customer service on the ground is lacking.
As far as your question, premium economy is bigger and better, on a truly empty flight you might be better off without it as the armrests don't go up and you can't lie across seats.
Check seatguru or similar

flyingBlue · « **Reply #2353 on:** March 11, 2022, 02:41:05 AM »

Are you allowed to bring a personal item on elal NYC to TLV route, besides a carry=on luggage?

yochai · « **Reply #2354 on:** March 11, 2022, 02:47:52 AM »

Quote from: flyingBlue on March 11, 2022, 02:41:05 AM

Are you allowed to bring a personal item on elal NYC to TLV route, besides a carry=on luggage?

Yes

Moshe Green · « **Reply #2355 on:** March 11, 2022, 04:09:48 AM »

Quote from: flyingBlue on March 11, 2022, 02:41:05 AM

Are you allowed to bring a personal item on elal NYC to TLV route, besides a carry=on luggage?

name checks out

JlmBoi · « **Reply #2356 on:** March 11, 2022, 04:34:42 AM »

Quote from: thaber on March 11, 2022, 12:49:01 AM

It's been 25 years. Keep an open mind. The hard and soft product is immeasurably better than it was. Customer service on the ground is lacking.
As far as your question, premium economy is bigger and better, on a truly empty flight you might be better off without it as the armrests don't go up and you can't lie across seats.
Check seatguru or similar

+1K

CRACKERJACK · « **Reply #2357 on:** March 11, 2022, 05:02:13 AM »

I booked two seperate tickets with elal (they only had one left at the cheaper price) however i forgot to add my 1 month old baby to either ticket.

ELAL does not pick up the phone.

Can a travel agent help me out? i would like to cancel and rebook either way with a travel agent I'm still with in the 24 hr window from the booking if that helps (not sure because its lite)

JlmBoi · « **Reply #2358 on:** March 11, 2022, 08:14:04 AM »

Quote from: CRACKERJACK on March 11, 2022, 05:02:13 AM

I booked two seperate tickets with elal (they only had one left at the cheaper price) however i forgot to add my 1 month old baby to either ticket.

ELAL does not pick up the phone.

Can a travel agent help me out? i would like to cancel and rebook either way with a travel agent I'm still with in the 24 hr window from the booking if that helps (not sure because its lite)

Always use a agent

shmooz · « **Reply #2359 on:** March 11, 2022, 08:36:35 AM »

With elal I always use an agent, everything is protectzia, and they know the system. Other airlines I do myself, it feels like an even playing field, other than status.