Author Topic: EL AL  (Read 670581 times)

Offline yochai

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Re: EL AL
« Reply #2480 on: April 24, 2022, 07:01:04 PM »
TLV-MIA & LAX were canceled tonight. EWR delayed by 6 hours. Looks like some post-pesach meltdown.

Offline dfbg

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Re: EL AL
« Reply #2481 on: April 24, 2022, 10:21:15 PM »
TLV-EWR 13:30 departure going to become 06:30 departure.
Delayed yet again to 8:00 AM

Offline yochai

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Re: EL AL
« Reply #2482 on: April 24, 2022, 10:30:02 PM »
Delayed yet again to 8:00 AM
If it makes it past 8:30, they’re all entitled to compensation under the Israel aviation law so no need for kvetching like this: https://www.theyeshivaworld.com/news/featured/2079514/mailbag-disaster-for-many-el-al-passengers-returning-from-israel-to-ny.html
BTW, the post you quoted was referring to a permanent schedule change for future flights, not to tonight’s delay.

Offline dfbg

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Re: EL AL
« Reply #2483 on: April 25, 2022, 01:40:11 AM »
Watch El Al wiggle out of this one. Now it's delayed until 10:00 AM, but they will say that because visibility has been reduced out of Ben Gurion, it isn't their fault.

Offline tavster

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Offline davidd75

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Re: EL AL
« Reply #2485 on: April 28, 2022, 04:10:50 PM »
where can I find it in writing that scheduled changes entitles one for a full refund with no penalty?

also how long must the schedule change be?

Offline Dan

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Re: EL AL
« Reply #2486 on: April 28, 2022, 04:13:51 PM »
where can I find it in writing that scheduled changes entitles one for a full refund with no penalty?

also how long must the schedule change be?
It's a DOT rule for significant changes or delays. In general US airlines consider this to be 2 hours or more.

"DOT has not specifically defined what constitutes a “significant delay.”  Whether you are entitled to a refund depends on many factors – including the length of the delay, the length of the flight, and your particular circumstances.  DOT determines whether you are entitled to a refund following a significant delay on a case-by-case basis."
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline davidd75

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Re: EL AL
« Reply #2487 on: April 28, 2022, 05:44:23 PM »
It's a DOT rule for significant changes or delays. In general US airlines consider this to be 2 hours or more.

"DOT has not specifically defined what constitutes a “significant delay.”  Whether you are entitled to a refund depends on many factors – including the length of the delay, the length of the flight, and your particular circumstances.  DOT determines whether you are entitled to a refund following a significant delay on a case-by-case basis."

Has El AL stated what they deem a significant change or delay?  So I guess this DOT rule will apply to any EL AL flight that has a US arrival or departure?



Offline yochai

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Re: EL AL
« Reply #2488 on: April 28, 2022, 06:37:53 PM »
Has El AL stated what they deem a significant change or delay?  So I guess this DOT rule will apply to any EL AL flight that has a US arrival or departure?
By Israeli law I believe it’s 6-8 hours

Offline Dan

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Re: EL AL
« Reply #2489 on: April 28, 2022, 06:57:32 PM »
If it's to/from the US, then US law applies.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline DealJew

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Re: EL AL
« Reply #2490 on: April 29, 2022, 07:39:27 AM »
I flew elal yesterday to TLV and my suitcase still didnt arrive, it seems like it wont be here till after shabbos, What compensation am i entitled to?
PM me for airline compensation help. Your case is not lost!

Offline rbs-g1.5

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Re: EL AL
« Reply #2491 on: May 01, 2022, 04:15:59 AM »
el al changed the time  my august flight and rebooked me without seats and bassinet that i booked five months in advance.i managed to get through to the english line and was told there are no seats to be able to sit together as a family and if i want help i should call tel aviv. I don't have whatsapp does anybody know of a way to get through to them? on the israeli number they just have a recording about long wait lines before it disconnects

Offline flyingBlue

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Re: EL AL
« Reply #2492 on: May 05, 2022, 02:18:18 AM »
el al changed the time  my august flight and rebooked me without seats and bassinet that i booked five months in advance.i managed to get through to the english line and was told there are no seats to be able to sit together as a family and if i want help i should call tel aviv. I don't have whatsapp does anybody know of a way to get through to them? on the israeli number they just have a recording about long wait lines before it disconnects

Call the Us number about 1:00 Pm.

Offline rbs-g1.5

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Re: EL AL
« Reply #2493 on: May 05, 2022, 08:16:44 AM »
Call the Us number about 1:00 Pm.
what number is that?

Offline PlatinumGuy

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Re: EL AL
« Reply #2494 on: May 05, 2022, 10:50:28 AM »
what number is that?
+1 (800) 223-6700
״וזה כלל גדול: שישנא אדם כל דבר שקר. וכל מה שיוסיף שנאה לדרכי השקר – יוסיף אהבה לתורה.״ - אורחות צדיקים

Offline tavster

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Re: EL AL
« Reply #2495 on: May 05, 2022, 11:34:11 AM »
What's the story with LY's cancellations this week? 10 flights cancelled today. I understood it has to do with unions, once again?

Offline ExGingi

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Re: EL AL
« Reply #2496 on: May 05, 2022, 12:12:41 PM »
What's the story with LY's cancellations this week? 10 flights cancelled today. I understood it has to do with unions, once again?

https://twitter.com/sharonidan/status/1522222442395185153

There has been no Corporate DNA transplant.
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan

Offline tavster

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Re: EL AL
« Reply #2497 on: May 05, 2022, 12:15:14 PM »
https://twitter.com/sharonidan/status/1522222442395185153

There has been no Corporate DNA transplant.
Thanks.

I'm pretty sure I can find an old post where many of us said that the pilots would ultimately sink that ship for good

Offline Dover

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Re: EL AL
« Reply #2498 on: May 05, 2022, 01:03:51 PM »
Had my EWR flights cancelled and got put on the JFK...
Trying to get refund for the car service price difference (as Dan wrote...)
Used the online form- no answer. When reaching them on phone they tell me there's nothing they can do...
Anyone with any tips?

Offline ExGingi

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Re: EL AL
« Reply #2499 on: May 08, 2022, 10:40:18 AM »
I've been waiting over 5 years with bated breath for someone to say that!
-- Dan