Author Topic: EL AL  (Read 920786 times)

Offline 2035

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Re: EL AL
« Reply #4840 on: December 22, 2024, 11:37:49 AM »
Had an ElAl flight booked through Delta (DL flight #). Elal claim I can’t get matmid points for those flights.
Is that true? Any solution?
On a similar note, my past 3 DL tickets were rebooked on LY via Europe. I used my VS FF#, which is a partner with LY & DL, but wasn’t credited for the LY legs.
You should get Matmid points on LY metal flight booked with DL flight number, I did in the summer - in both econcomy and business. Not based on dollar value, but according to flight class.

Offline Jack Last

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Re: EL AL
« Reply #4841 on: December 22, 2024, 11:49:50 AM »
That doesn't seem to make sense, if you fly Elal regardless how you booked it you sould get points UNLESS you got points from Delta instead.
Quote from Elal website "Points for flights with partner airlines can be earned in only one frequent flyer account. Therefore, you must choose whether to earn them in your El Al Matmid Frequent Flyer account or in the partner airline’s frequent flyer account, as double earning is not allowed".
The only rule when it comes to flying is that it is all UP IN THE AIR!

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Re: EL AL
« Reply #4842 on: December 22, 2024, 05:11:51 PM »
That doesn't seem to make sense, if you fly Elal regardless how you booked it you sould get points UNLESS you got points from Delta instead.
Quote from Elal website "Points for flights with partner airlines can be earned in only one frequent flyer account. Therefore, you must choose whether to earn them in your El Al Matmid Frequent Flyer account or in the partner airline’s frequent flyer account, as double earning is not allowed".
I also haven’t received points for a flight booked on DL ticket stock with DL flight # on LY metal, and I also put in a claim after travel and was denied.

Offline 2035

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Re: EL AL
« Reply #4843 on: December 22, 2024, 05:15:32 PM »
I also haven’t received points for a flight booked on DL ticket stock with DL flight # on LY metal, and I also put in a claim after travel and was denied.
To be safe - I whatsapped with El Al customer service beforehand and got it in writing that matmid points will be awareded. And they were. But I had documentation, just in case.

Offline yochai

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Re: EL AL
« Reply #4844 on: December 22, 2024, 05:29:43 PM »
I also haven’t received points for a flight booked on DL ticket stock with DL flight # on LY metal, and I also put in a claim after travel and was denied.
Thanks for the reassurance.
I’d love to contact someone about this but I’m hitting a brick wall.
The matmid # was definitely attached to the reservation. Passenger even got LY status benefits but no mileage credit.

Offline margol

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Re: EL AL
« Reply #4845 on: December 22, 2024, 08:51:59 PM »
Just booked a ticket directly with El Al (less than an hour ago) and may need to cancel it.  I went to cancel and it is showing a $400 fee?  Is that real?  even within 24 hours?  Anyway to get around it?  Please help!!

Offline Dan

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Re: EL AL
« Reply #4846 on: December 22, 2024, 09:20:04 PM »
Just booked a ticket directly with El Al (less than an hour ago) and may need to cancel it.  I went to cancel and it is showing a $400 fee?  Is that real?  even within 24 hours?  Anyway to get around it?  Please help!!
PUTPAC
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline awardflyer

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Re: EL AL
« Reply #4847 on: December 23, 2024, 09:17:33 AM »
Can I buy an extra economy seat for myself using points on a separate ticket and using the first name EXST? Many airlines allow this. Cant find any info regarding EL AL.
Anyone with intel here? Also is it Elal's policy to give extra seat away if flight overbooked?

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Re: EL AL
« Reply #4848 on: December 23, 2024, 04:22:04 PM »
To be safe - I whatsapped with El Al customer service beforehand and got it in writing that matmid points will be awareded. And they were. But I had documentation, just in case.

What was your travel dates ? As I think it’s a recent thing that they aren’t crediting miles for these tickets

Offline 2035

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Re: EL AL
« Reply #4849 on: December 23, 2024, 04:59:36 PM »
What was your travel dates ? As I think it’s a recent thing that they aren’t crediting miles for these tickets
In August. I had to do retro credit on El Al website, I used LY code (not Delta). Suggest to try that...

Offline shael

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Re: EL AL
« Reply #4850 on: December 23, 2024, 07:30:29 PM »
Combed through the thread to find an answer to a Q: which I'm sure has been asked before:

Booked El Al Economy through Chase UR Portal. Can I use Delta Skypesos to upgrade those seats to Premium Econ?

Offline ShtarkButRelatable

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Re: EL AL
« Reply #4851 on: December 23, 2024, 07:56:49 PM »
Elal flights showup on chase portal as an "economy class fare" this shows up in elal app as "economy light" is this normal?

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Re: EL AL
« Reply #4852 on: December 23, 2024, 08:17:09 PM »
Combed through the thread to find an answer to a Q: which I'm sure has been asked before:

Booked El Al Economy through Chase UR Portal. Can I use Delta Skypesos to upgrade those seats to Premium Econ?
How exactly would you want to do that?
Did you book it as a delta codeshare?
If was booked as elal you can't use Delta miles the same way you can't use Lufthansa miles

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Re: EL AL
« Reply #4853 on: December 23, 2024, 08:18:41 PM »
Elal flights showup on chase portal as an "economy class fare" this shows up in elal app as "economy light" is this normal?
Route?
If from Europe etc then likely it is lite
I believe it was posted up thread that you need to call to book as classic

Offline ShtarkButRelatable

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Re: EL AL
« Reply #4854 on: December 24, 2024, 11:55:57 AM »
Route?
I believe it was posted up thread that you need to call to book as classic
Call chase?

Offline cooljoe613

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Re: EL AL
« Reply #4855 on: December 24, 2024, 04:50:33 PM »
CAN ANYONE CLEAR A SEAT FOR ME  8)

Offline ah giten

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Re: EL AL
« Reply #4856 on: December 24, 2024, 07:20:01 PM »
CAN ANYONE CLEAR A SEAT FOR ME  8)
route and date?

Offline YOSSI170

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Re: EL AL
« Reply #4857 on: December 24, 2024, 10:20:13 PM »
route and date?

Nyc-tlv Jan 28 - Feb 3

Offline cooljoe613

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Re: EL AL
« Reply #4858 on: December 24, 2024, 10:57:54 PM »

Offline CLEboy

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Re: EL AL
« Reply #4859 on: December 24, 2024, 11:15:10 PM »