Author Topic: EL AL  (Read 652460 times)

Online ExGingi

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Re: EL AL
« Reply #1920 on: May 02, 2021, 09:42:47 PM »
There is 11:50 pm motzei shabbos flight. Zman is 9:40 and can be 15/20 min away from airport.1. Do you think I can make this flight, especially with any corona protocols or Ishur issues?. 2. Is it better to take a delta 11:45pm flight so I can skip security lines with my global entry?
Ty

AYLOR if it's OK to take that LY flight.
« Last Edit: May 02, 2021, 09:46:32 PM by ExGingi »
I've been waiting over 5 years with bated breath for someone to say that!
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Offline Yef

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Re: EL AL
« Reply #1921 on: May 02, 2021, 11:33:02 PM »
Didn’t think about that. Would delta or AA be any better? There are plenty of Israelis working on those flights as well

Online ExGingi

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Re: EL AL
« Reply #1922 on: May 03, 2021, 12:04:49 AM »
Didn’t think about that. Would delta or AA be any better? There are plenty of Israelis working on those flights as well

Obviously it's AYLOR, but from what I understand it's different. Though if your referring to זמן ר"ת I would assume that you don't need to hold other Jews to the same standard. I don't know what's the acceptable time lag from zman.
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Offline yaakov

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Re: EL AL
« Reply #1923 on: May 03, 2021, 07:52:50 PM »
whats the cancelation policy with el al now if i book in the summer and then cant go because they didnt open boarders yet?

Offline yandmk

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Re: EL AL
« Reply #1924 on: May 04, 2021, 02:52:59 AM »
whats the cancelation policy with el al now if i book in the summer and then cant go because they didnt open boarders yet?
If they don't cancel, it's according to fare rules. As of today (it's unknown how much longer it will last), you can get a full refund to a voucher for any flight.

Offline tavster

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Re: EL AL
« Reply #1925 on: May 04, 2021, 02:55:13 AM »
whats the cancelation policy with el al now if i book in the summer and then cant go because they didnt open boarders yet?



Offline yeshivabucher

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Re: EL AL
« Reply #1926 on: May 04, 2021, 06:59:50 AM »
They even did a no show into a  full voucher for me

Offline yaakov

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Re: EL AL
« Reply #1927 on: May 04, 2021, 07:54:26 PM »
thats great. was just wondering that they are offering free changes and free cancelations. why would somebody do a change rather then getting a voucher

Offline tavster

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Re: EL AL
« Reply #1928 on: May 04, 2021, 11:48:59 PM »
thats great. was just wondering that they are offering free changes and free cancelations. why would somebody do a change rather then getting a voucher
For tickets bought through June 30 you can change the ticket for free (+ fare difference) or get a voucher - you can't get a refund unless it's a refundable fare.

Offline shmuelb

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Re: EL AL
« Reply #1929 on: May 07, 2021, 11:43:57 AM »
Is Elal website down? I am only able to get on the main page and then getting an error - access denied...  :o >:(
siyag lachachma :-)

Offline m65

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Re: EL AL
« Reply #1930 on: May 08, 2021, 03:18:43 PM »
Is Elal website down? I am only able to get on the main page and then getting an error - access denied...  :o >:(
working for me

Offline tavster

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Re: EL AL
« Reply #1931 on: May 10, 2021, 03:20:09 AM »

Offline m65

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Re: EL AL
« Reply #1932 on: May 10, 2021, 09:09:05 AM »
I randomly came across this. Is this new? @yandmk?

Guaranteed upgrade to J for 1 matmid points for those who purchased upgradable tickets



anyone know if this works using a gold account for a different pax?

Offline tavster

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Re: EL AL
« Reply #1933 on: May 11, 2021, 11:28:02 AM »
Call center is back




Offline yandmk

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Re: EL AL
« Reply #1934 on: May 11, 2021, 11:32:17 AM »
Call center is back



A good start. Hopefully they'll return to 24 hour service soon

Offline Dan

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Re: EL AL
« Reply #1935 on: May 11, 2021, 11:36:08 AM »
Is the US call center back too?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline yandmk

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Re: EL AL
« Reply #1936 on: May 11, 2021, 12:25:57 PM »
Is the US call center back too?
Who needs that to open? They had the nastiest reps known to mankind.
It's worth calling the Israeli call center, even if their English (some reps) is far from perfect.

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Re: EL AL
« Reply #1937 on: May 11, 2021, 12:34:12 PM »
Who needs that to open? They had the nastiest reps known to mankind.
It's worth calling the Israeli call center, even if their English (some reps) is far from perfect.
Last week I had a question on motsae shabbat (when TP and premium lines are closed), so I sent a WhatsApp and told them it would save everyone's time if they gave me a quick call instead. They did  :) and the rep told me they often do that

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Re: EL AL
« Reply #1938 on: May 11, 2021, 04:06:50 PM »
Last week I had a question on motsae shabbat (when TP and premium lines are closed), so I sent a WhatsApp and told them it would save everyone's time if they gave me a quick call instead. They did  :) and the rep told me they often do that

Whats their Premium line phone number? I'm LY Gold

Offline Kobe Bryant

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Re: EL AL
« Reply #1939 on: May 12, 2021, 08:08:06 AM »

In view of the security situation, EL AL announced that it will allow customers whose departure date applies in the coming days and are interested in changing their flight date, to do so at no charge, or to freeze their ticket for a future date or alternative destination without any handling fees.

Customers who wish to cancel will receive a voucher with the full value of the ticket.

In changing the flight date to an alternative date, El Al emphasized that requests to change the departure date until the end of May can be done without any price difference, and is dependent on the availability of space.

Passengers can find information about changes in the flight schedules through regular El AL channels or by calling 03-9771111.


https://hamodia.com/2021/05/11/el-al-accommodation-passengers-violence-israel/