Author Topic: EL AL  (Read 790040 times)

Offline Dan

  • Administrator
  • Dansdeals Lifetime 50K Diamond Elite
  • **********
  • Join Date: May 2008
  • Posts: 70319
  • Total likes: 19575
  • DansDeals.com Hat Tips 16442
  • Gender: Male
    • View Profile
  • Location: CLE
  • Programs: UA GS, AA EXP, DL Dirt, Hyatt Glob, Fairmont Lifetime Plat, DD Diamond, Blocked By @NeriaKraus
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline shael

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jan 2012
  • Posts: 186
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
Re: EL AL
« Reply #4401 on: August 06, 2024, 10:29:36 AM »
When booking El Al through Chase UR Portal, you're limited to economy class. Is there a work-around?

tl;dr what is the best way to leverage URs for a higher class of travel?

Offline TBD

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Nov 2014
  • Posts: 1351
  • Total likes: 219
  • DansDeals.com Hat Tips 1
    • View Profile
  • Location: United States
Re: EL AL
« Reply #4402 on: August 06, 2024, 02:13:38 PM »
When booking El Al through Chase UR Portal, you're limited to economy class. Is there a work-around?

tl;dr what is the best way to leverage URs for a higher class of travel?
You can change to search for premium or business

Offline ShimonFly

  • Dansdeals Platinum Elite
  • ****
  • Join Date: Dec 2023
  • Posts: 284
  • Total likes: 56
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Brooklyn
Re: EL AL
« Reply #4403 on: August 07, 2024, 01:43:10 AM »
Does anyone know the earliest check-in time (and bag drop) out of TLV?
I have a morning flight, and it would be easier for me to check in and drop off my bags in the evening so I can head straight to security in the morning

Offline 2035

  • Dansdeals Silver Elite
  • **
  • Join Date: Aug 2023
  • Posts: 50
  • Total likes: 18
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Israel
Re: EL AL
« Reply #4404 on: August 07, 2024, 08:09:45 AM »
Has anyone managed to order a special meal on El Al -operated flight ticked on DL flight number (codeshare)?  I have flights next week in both business and economy (to JFK, return from LAX) but can't order special meal online, and El Al customer service (gold line) say they can't request either. Suggest to call less then 24 hours before to request, but I doubt that will work..
Any suggestions?
Thanks

Offline mevinyavin

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Sep 2022
  • Posts: 2620
  • Total likes: 3080
  • DansDeals.com Hat Tips 5
  • Gender: Male
    • View Profile
    • Laptop help/deal request template
  • Location: Yerushalayim
  • Programs: Windows 10 and 11 Home, Word/Excel/Publisher 2021, Wordweb, McGill English Dictionary of Rhyme, VLC, Torat Emet, 7-Zip, Lightshot, Calibre, FDM, FreeFileSync, Teracopy, Handbrake, Lightshot
Re: EL AL
« Reply #4405 on: August 07, 2024, 11:04:25 AM »
Quote
לקוחות יקרים,
בתקופה מאתגרת זו עבור מדינת ישראל ואזרחיה, חברת אל על עושה את כל המאמצים על מנת להפעיל את לוח הטיסות כסדרו ואף לתגבר בטיסות נוספות שיאפשרו לישראלים שטיסותיהם בחברות הזרות בוטלו - לשוב הביתה.
אנשי אל על פועלים לילות כימים בכדי לתת מענה לביקוש הגדול בעונת השיא של השנה, בעיצומה של חופשת הקיץ - ועל כך תודתי נתונה לכל אחת ואחד מהם.
המצב הביטחוני מציב בפנינו אתגרים לא פשוטים והוא מחייב יכולות תמרון והתאמות מהירות. ישנו חוסר ודאות גדול בענף התעופה, ואנו רואים שליחות בהמשך הפעילות התעופתית ככל הניתן. אנו מעדכנים אתכם באשר לטיסותיכם באמצעות האתר שלנו ובשליחת הודעת SMS אישית.
בימים האחרונים הוספנו טיסות ליוון ולקפריסין במחירים אחידים, על מנת לאפשר לכמה שיותר ישראלים לשוב הביתה דרך יעדים אלה. בקווים בהם התאפשר ומהם זיהינו ביקוש, הגדלנו את היצע המושבים באמצעות שיבוץ מטוס רחב גוף. ניתן לעקוב אחר התגבורים והטיסות הנוספות באתר אל על ובאמצעות הרשתות החברתיות. באתר החברה, לנוחותכם, מופיעה גם טבלת זמינות למושבים בטיסותינו.
בנוסף, הכרזנו על מדיניות מקלה, לפיה לקוחות אל על שרכשו כרטיס טיסה עד ה-4 באוגוסט, לטיסה שמתוכננת להמריא עד ל-17 באוגוסט (כולל), רשאים לבטל את הכרטיס ללא דמי ביטול ולקבל שובר למימוש עד ל-31 בדצמבר 2025. הנפקת שוברים מתאפשרת בכל סוגי הכרטיסים הנמכרים באל על: LITE, CLASSIC ו-FLEX. ניתן להנפיק שוברים עצמאית באתר החברה.
אנו פועלים על פי הנחיות רשויות הביטחון והתעופה וערוכים לבצע שינויים על פי הנחיות שיתקבלו. אני מודעת לכך שלעיתים השינויים הללו גורמים לאי נוחות ועל כן בימים אלה כולנו נדרשים לסבלנות.
לקוחות אל על - האמון, התמיכה וההבנה שלכם הם הכוח המניע שלנו בעשייה ובתפעול טיסותינו בתנאים מורכבים, כשחלק מאנשינו עדיין מגויסים ומצויים בכוננות נוכח המצב המורכב. הצורך לצאת לחופשה לה חיכיתם מובן, והבילוי המשפחתי חשוב בתקופה זו מאין כמותו. אנו ממשיכים לפעול על מנת להיות פה לשירותכם.
בימים אלה, התעופה הישראלית מוכיחה שוב את חשיבותה ואת נחיצותה למדינה ולאזרחיה ונמשיך לעשות הכול כדי להמשיך ולהוות את הגשר האווירי המחבר בין ישראל לעולם.
כולי תקווה לימים טובים יותר ולבשורות טובות לעם ישראל ולשובם של כל החטופות והחטופים במהרה הביתה.
תודה על האמון.
אנחנו פה בשבילכם תמיד,
שלכם,
דינה בן טל גננסיה
מנכ"לית אל על
Quote from: ExGingi
Echo chambers are boring and don't contribute much to deeper thinking and understanding!

Offline mevinyavin

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Sep 2022
  • Posts: 2620
  • Total likes: 3080
  • DansDeals.com Hat Tips 5
  • Gender: Male
    • View Profile
    • Laptop help/deal request template
  • Location: Yerushalayim
  • Programs: Windows 10 and 11 Home, Word/Excel/Publisher 2021, Wordweb, McGill English Dictionary of Rhyme, VLC, Torat Emet, 7-Zip, Lightshot, Calibre, FDM, FreeFileSync, Teracopy, Handbrake, Lightshot
Re: EL AL
« Reply #4406 on: August 07, 2024, 11:06:54 AM »

Google translate
Dear customers,
During this challenging period for the State of Israel and its citizens, El Al is making every effort to operate the flight schedule as normal and even increase additional flights that will allow Israelis whose flights on foreign airlines have been canceled to return home.
The people of El Al are working day and night to meet the great demand during the peak season of the year, in the midst of the summer vacation - and for that I am grateful to each and every one of them.
The security situation presents us with difficult challenges and it requires maneuvering abilities and quick adjustments. There is great uncertainty in the aviation industry, and we see a mission to continue aviation activity as much as possible. We update you regarding your flights through our website and by sending a personal SMS message.
In recent days we have added flights to Greece and Cyprus at uniform prices, in order to allow as many Israelis as possible to return home through these destinations. On the lines where it was possible and for which we identified demand, we increased the supply of seats by deploying a wide-body aircraft. You can follow the reinforcements and additional flights on the El Al website and through social networks. On the company's website, for your convenience, there is also an availability table for seats on our flights.
In addition, we announced a lenient policy, according to which El Al customers who purchased a flight ticket until August 4, for a flight scheduled to take off until August 17 (inclusive), may cancel the ticket without cancellation fees and receive a voucher for redemption until December 31, 2025. Vouchers are available on all types of tickets sold at El Al: LITE, CLASSIC and FLEX. Vouchers can be issued independently on the company's website.
We operate according to the directives of the security and aviation authorities and are prepared to make changes according to the directives received. I am aware that sometimes these changes cause discomfort and therefore these days we all need to be patient.
El Al customers - your trust, support and understanding are our driving force in making and operating our flights in complex conditions, when some of our people are still mobilized and on alert in view of the complex situation. The need to go on the vacation you've been waiting for is understandable, and family time is more important than ever during this period. We continue to work to be here at your service.
These days, Israeli aviation is once again proving its importance and necessity to the country and its citizens and we will continue to do everything to continue to be the air bridge connecting Israel to the world.
I hope for better days and for good news for the people of Israel and for the return of all the abductees home soon.
thanks for the trust.
We are here for you always,
your,
Dina ben Tal Gnansia
CEO of El Al
Quote from: ExGingi
Echo chambers are boring and don't contribute much to deeper thinking and understanding!

Offline wozwoz

  • DansDeals Copper Elite
  • *
  • Join Date: Jul 2024
  • Posts: 9
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: UK/Isr
Re: EL AL
« Reply #4407 on: August 08, 2024, 07:38:33 AM »
Can a name change be done on ELAL?

(Family with 2 Adults 2 Kids want to sell their round trip tickets to another family).

Offline shmooz

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2010
  • Posts: 2415
  • Total likes: 156
  • DansDeals.com Hat Tips 6
    • View Profile
Re: EL AL
« Reply #4408 on: August 08, 2024, 08:43:14 AM »
Can a name change be done on ELAL?

(Family with 2 Adults 2 Kids want to sell their round trip tickets to another family).

No, we wish they could be

Offline bj501

  • Dansdeals Gold Elite
  • ***
  • Join Date: Jun 2010
  • Posts: 103
  • Total likes: 0
  • DansDeals.com Hat Tips 1
    • View Profile
Re: EL AL
« Reply #4409 on: August 08, 2024, 10:24:57 AM »
I booked using alaska miles before they closed the arrangement with elal.
Now i want to adjust dates on that reservation. Do i do that on alaska site or must i do it
with elal. since the reservation was made before the termination,  am i grandfathered in to be able to
change dates or will i lose all . thanks

Offline Ly18

  • Dansdeals Gold Elite
  • ***
  • Join Date: Feb 2022
  • Posts: 213
  • Total likes: 57
  • DansDeals.com Hat Tips 2
    • View Profile
  • Programs: AA EXP BA Gold DL platinum B6 mosaic 3 VS silver HH diamond Marriott gold Avis PC National EE Enterprise Gold Hertz PC
Re: EL AL
« Reply #4410 on: August 08, 2024, 10:30:46 AM »
You can cancel.

Offline Meirmink

  • Dansdeals Bronze Elite
  • *
  • Join Date: Nov 2020
  • Posts: 25
  • Total likes: 0
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Crown heights
Re: EL AL
« Reply #4411 on: August 11, 2024, 02:20:48 PM »
Psa:

If your bidding for an upgrade don’t check in online I won my bid but they voided it since I checked in online.  They claim it’s in their terms and conditions but it doesn’t say it anywhere.

Offline solmeir

  • Dansdeals Gold Elite
  • ***
  • Join Date: May 2013
  • Posts: 206
  • Total likes: 27
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: brooklyn
Re: EL AL
« Reply #4412 on: August 11, 2024, 03:53:08 PM »
I booked a ElAl ticket on August 4 and canceled for a voucher. Now I see that by mistake I charged the ticket to a personal platinum. Any ideas what I could do?

Offline oldguy

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Mar 2012
  • Posts: 1416
  • Total likes: 100
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: Brooklyn
Re: EL AL
« Reply #4413 on: August 11, 2024, 04:51:40 PM »
I booked a ElAl ticket on August 4 and canceled for a voucher. Now I see that by mistake I charged the ticket to a personal platinum. Any ideas what I could do?
U mean u booked a ticket trying to utilize the 35% back on the Business Platinum?
Usually if there is a business platinum attached to the MR account they still give back the 35%.

Offline solmeir

  • Dansdeals Gold Elite
  • ***
  • Join Date: May 2013
  • Posts: 206
  • Total likes: 27
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: brooklyn
Re: EL AL
« Reply #4414 on: August 11, 2024, 05:58:43 PM »
U mean u booked a ticket trying to utilize the 35% back on the Business Platinum?
Usually if there is a business platinum attached to the MR account they still give back the 35%.
I hope so. Will keep posted

Offline shmooz

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Dec 2010
  • Posts: 2415
  • Total likes: 156
  • DansDeals.com Hat Tips 6
    • View Profile
Re: EL AL
« Reply #4415 on: August 13, 2024, 08:22:06 PM »
Time sensitive,-
A few days ago bought a flight for tomorrow and the protect $29. Trying to cancel and they said could not. Why not? Is it because it's within 24 hours of flight? Will it work to change to a later date then cancel?

Online Hjay

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Jan 2016
  • Posts: 1392
  • Total likes: 98
  • DansDeals.com Hat Tips 1
    • View Profile
Re: EL AL
« Reply #4416 on: August 14, 2024, 06:27:59 PM »
Is there any way to purchase the voucher option ($29 - protect) when booking through chase or amex?

Offline TzviR

  • Dansdeals Platinum Elite + Lifetime Gold Elite
  • ******
  • Join Date: Sep 2020
  • Posts: 910
  • Total likes: 858
  • DansDeals.com Hat Tips 5
    • View Profile
    • [b]Learn to play for a kumzits in 5 weeks!
  • Location: Fl
Re: EL AL
« Reply #4417 on: August 14, 2024, 07:53:20 PM »
Is there any way to purchase the voucher option ($29 - protect) when booking through chase or amex?
No

My  prizes from CV :)

Offline tavster

  • Dansdeals Presidential Platinum Elite
  • ********
  • Join Date: Jan 2015
  • Posts: 3968
  • Total likes: 963
  • DansDeals.com Hat Tips 67
    • View Profile
  • Location: Israel
  • Programs: LY TP
« Last Edit: August 15, 2024, 04:12:08 AM by tavster »

Offline be happy

  • Dansdeals Silver Elite
  • **
  • Join Date: Jul 2021
  • Posts: 94
  • Total likes: 7
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: brooklyn
Re: EL AL
« Reply #4419 on: August 15, 2024, 01:51:56 AM »
No
Call elal and the Philippines will do it for you, within 24 hours of booking!
Tell them your TA didn't offer it