Author Topic: Elal Boarding pass has name spelled incorrectly  (Read 242 times)

Offline SHL

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Elal Boarding pass has name spelled incorrectly
« on: February 09, 2024, 03:01:13 AM »
Ticket was purchased from DL to be operated by LY under the codeshare

Ticket receipt from DL has name spelled correctly

Manage booking both of DL and LY has name spelled correctly

When preforming online check in system seems to be taking the last 2 letters of the first name an using then as the title (none was assigned from the DL ticket)

Eg
Traveler "Jonah Smith" is showing correctly throughout all contact and documents until online check in
There he shows as "AH Smith Jon"

Any data points?

LY system because no title?
Carry over issue from DL?

Offline Moish613

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Re: Elal Boarding pass has name spelled incorrectly
« Reply #1 on: February 09, 2024, 08:36:07 AM »
I've had this in the past, it never caused me any issues.