Author Topic: Amex removing points  (Read 7331 times)

Offline sm8542

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Amex removing points
« on: May 31, 2016, 11:54:31 PM »
I booked refundable hotel stays, but hotels.com ended up canceling them before I had a chance to. Amex had awarded me the signup bonus points but then took them back because hotels.com had canceled. I later used the card for other expenses and met the spend threshold. Some Amex reps told me that since I already received the points once I won't get them again, while others said that I will get the points again but it can take 6-8 weeks. Has anyone had an experience like this?

Online tzifanya54

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Re: Amex removing points
« Reply #1 on: May 31, 2016, 11:56:55 PM »

Offline Cappy

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Re: Amex removing points
« Reply #2 on: May 31, 2016, 11:57:23 PM »
You didn't receive them if they took them back. Was this for MR points?

Offline sm8542

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Re: Amex removing points
« Reply #3 on: May 31, 2016, 11:59:22 PM »
You didn't receive them if they took them back. Was this for MR points?
yes

Offline sm8542

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Re: Amex removing points
« Reply #4 on: June 01, 2016, 12:01:24 AM »
http://forums.dansdeals.com/index.php?topic=62525.0
Read the last few pages.
thats about accounts getting shotdown not about getting beck points

Offline AJK

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Re: Amex removing points
« Reply #5 on: June 01, 2016, 12:02:13 AM »
You'll likely will not be awarded the points automatically. You'll have to wait the 6-8 weeks and follow up.
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Offline David Smith

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Re: Amex removing points
« Reply #6 on: June 01, 2016, 12:06:29 AM »
If anything, this is the right thread. To put it bluntly, the reps probably don't know what they're talking about, completely made up the 6-8 week thing, and you're probably out of luck. Your chances of getting them back are pretty bad, IMO. Welcome to the new amex.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline sm8542

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Re: Amex removing points
« Reply #7 on: June 01, 2016, 12:10:24 AM »
But I spand the money in the first 3 months

Offline David Smith

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Re: Amex removing points
« Reply #8 on: June 01, 2016, 12:14:31 AM »
But I spand the money in the first 3 months
Make a 36° left turn, walk 18.4 centimeters, turn 47° right, walk until you get to a wall, and yell that to it 100 times. It's about as productive as talking to the Indians is.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline Iz

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Re: Amex removing points
« Reply #9 on: June 01, 2016, 12:16:17 AM »
We seem to be having a vowel problem in this thread. ::)

Offline sm8542

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Re: Amex removing points
« Reply #10 on: June 01, 2016, 12:19:33 AM »
Make a 36° left turn, walk 18.4 centimeters, turn 47° right, walk until you get to a wall, and yell that to it 100 times. It's about as productive as talking to the Indians is.
you kidding me it's about 500k MR points  :-[

Offline David Smith

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Re: Amex removing points
« Reply #11 on: June 01, 2016, 12:22:12 AM »
you kidding me it's about 500k MR points  :-[
Which cards?
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline sm8542

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Re: Amex removing points
« Reply #12 on: June 01, 2016, 12:23:20 AM »
Which cards?
2 platinum 150k and 2 gold 75k

Offline David Smith

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Re: Amex removing points
« Reply #13 on: June 01, 2016, 12:24:12 AM »
2 platinum 150k and 2 gold 75k
You and your wife, or all in one name?
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline sm8542

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Re: Amex removing points
« Reply #14 on: June 01, 2016, 12:25:23 AM »
You and your wife, or all in one name?
me and wife

Online tzifanya54

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Re: Amex removing points
« Reply #15 on: June 01, 2016, 12:29:08 AM »
If anything, this is the right thread. To put it bluntly, the reps probably don't know what they're talking about, completely made up the 6-8 week thing, and you're probably out of luck. Your chances of getting them back are pretty bad, IMO. Welcome to the new amex.
I was actually referring to that thread in particular. This exact scenario is what was being discussed there. This is another case of a refund putting him under the threshold, which is what seems to trigger these things. I've yet to see a report where points were confiscated for returns that didn't put someone under the spend threshold.

Online tzifanya54

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Re: Amex removing points
« Reply #16 on: June 01, 2016, 12:30:00 AM »
me and wife
Both MR accounts had refunds?

Offline AJK

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Re: Amex removing points
« Reply #17 on: June 01, 2016, 12:39:48 AM »
I was actually referring to that thread in particular. This exact scenario is what was being discussed there. This is another case of a refund putting him under the threshold, which is what seems to trigger these things. I've yet to see a report where points were confiscated for returns that didn't put someone under the spend threshold.


...why would there be?
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Offline sm8542

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Re: Amex removing points
« Reply #18 on: June 01, 2016, 12:41:30 AM »

Online tzifanya54

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Re: Amex removing points
« Reply #19 on: June 01, 2016, 01:23:50 AM »

...why would there be?
There wouldn't. I'm referring to the disagreement at the end of that thread, as to whether it's the refunds that trigger it, or the dipping under the threshold.