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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385738 times)

Offline SPLP

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Re: Amex Serve.com
« Reply #1780 on: October 05, 2014, 09:56:08 AM »
Hopefully others will chime in that have paid Chase with BB, I have not.

TKS anyway ---just to clarify --I am speaking about the Serve Card --not BB




Offline ChaimMoskowitz

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Re: Amex Serve.com
« Reply #1781 on: October 05, 2014, 09:59:31 AM »
TKS anyway ---just to clarify --I am speaking about the Serve Card --not BB
Sorry about that meant Serve.

ETA:Not sure if this helps but a electronic payment to BOA from Serve took two days.
« Last Edit: October 05, 2014, 10:06:04 AM by ChaimMoskowitz »
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Offline AnonymousUser

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Re: Amex Serve.com
« Reply #1782 on: October 05, 2014, 10:02:36 AM »
Tell them to post here or it is meaningless.
I sent him that. My friend told me the at a charge from 10/2 posted normally on 10/4. However, a charge after that came up as a CA, and when he called CapitalOne to ask about it, they said they'll waive the fee since he didn't realize it would be a CA. I still haven't ascertained if it was pending or it posted. However, from the fact that there was a fee sounds like it was a a real CA.

Offline ChaimMoskowitz

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Re: Amex Serve.com
« Reply #1783 on: October 05, 2014, 10:08:08 AM »
I sent him that. My friend told me the at a charge from 10/2 posted normally on 10/4. However, a charge after that came up as a CA, and when he called CapitalOne to ask about it, they said they'll waive the fee since he didn't realize it would be a CA. I still haven't ascertained if it was pending or it posted. However, from the fact that there was a fee sounds like it was a a real CA.
Can you ask your friend to see what category it posted as if Cap1 shows this info?
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Offline yuneeq

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Re: Amex Serve.com
« Reply #1784 on: October 05, 2014, 10:27:01 AM »
Then send them over to FT as I like to deal in facts not fiction.

Oh sorry I forgot this forum was only meant for you.
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Offline lifetimedeals

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Re: Amex Serve.com
« Reply #1785 on: October 05, 2014, 10:29:19 AM »
I think I would wait and see if there is anybody who made a serve load with chase after 10/4 to see if it really settles as a purchase, doesn't sound too good at this point.

Offline ChaimMoskowitz

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Re: Amex Serve.com
« Reply #1786 on: October 05, 2014, 10:31:57 AM »
Oh sorry I forgot this forum was only meant for you.
Any update on this post?
Numerous reports that Chase started treating it as a Cash Advance.
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Offline yuneeq

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Re: Amex Serve.com
« Reply #1787 on: October 05, 2014, 10:32:13 AM »
I am talking about the following post that started this whole mess. Any updates?

A report is a report, take what you want out of it.
You can read into it all you want, but no one said anywhere that anything is confirmed until yesterday.

You're the only one complaining about unconfirmed (but not completely baseless) reports.
Again you have no skin in the game, so reports don't serve you any good.
But those that do, would/should appreciate the reports.
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Offline Joe4007

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Re: Amex Serve.com
« Reply #1788 on: October 05, 2014, 10:35:02 AM »
I think I would wait and see if there is anybody who made a serve load with chase after 10/4 to see if it really settles as a purchase, doesn't sound too good at this point.
What exactly happened on the 4'th?

Offline ChaimMoskowitz

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Re: Amex Serve.com
« Reply #1789 on: October 05, 2014, 10:36:56 AM »
You can read into it all you want, but no one said anywhere that anything is confirmed until yesterday.
Now I am confused. Are you now saying that Chase charges are regular purchases like they have always been? That those reports were wrong and misleading?
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Offline yuneeq

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Re: Amex Serve.com
« Reply #1790 on: October 05, 2014, 10:39:56 AM »
Now I am confused. Are you now saying that Chase charges are regular purchases like they have always been?

You can now be officially declared brain dead if you're still confused after

...we both know that Chase posted as a purchase.
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Offline Moes Tavern

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Re: Amex Serve.com
« Reply #1791 on: October 05, 2014, 10:41:24 AM »
Did anybody here not use TD GO? on Chase cc it posted as a CA first and then closed as a purchase. Serve seems to be working the same way for some transactions
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Offline lifetimedeals

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Re: Amex Serve.com
« Reply #1792 on: October 05, 2014, 10:46:08 AM »
What exactly happened on the 4'th?
on the 3rd I did a charge went thru fine, on the 4th was declined maybe because cash advance is set to zero so from the 3rd to the 4th there was some change, then someone reported on capital one was a CA, so unless someone can confirm that they did swipe their chase card to refill serve after the 4th and it id sure a purchase I would hold off.

Offline yuneeq

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Re: Amex Serve.com
« Reply #1793 on: October 05, 2014, 10:47:15 AM »
on the 3rd I did a charge went thru fine, on the 4th was declined maybe because cash advance is set to zero so from the 3rd to the 4th there was some change, then someone reported on capital one was a CA, so unless someone can confirm that they did swipe their chase card to refill serve after the 4th and it id sure a purchase I would hold off.

Did you change your CA limit between the 3rd and 4th?
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Offline ChaimMoskowitz

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Re: Amex Serve.com
« Reply #1794 on: October 05, 2014, 10:49:09 AM »
You can now be officially declared brain dead if you're still confused after
Fool, stupid and now brain dead. Any other personal attacks you want to make? I am amazed at your lack of knowledge on this CA subject. You should really stop talking about CA's since you are clueless on the subject. Stick with your personal attacks that you are so good at.
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Offline Joe4007

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Re: Amex Serve.com
« Reply #1795 on: October 05, 2014, 10:51:45 AM »
on the 3rd I did a charge went thru fine, on the 4th was declined maybe because cash advance is set to zero so from the 3rd to the 4th there was some change, then someone reported on capital one was a CA, so unless someone can confirm that they did swipe their chase card to refill serve after the 4th and it id sure a purchase I would hold off.
Most people had this issue on the 2'nd and it turned out posting as a purchase.

Offline churnbabychurn

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Re: Amex Serve.com
« Reply #1796 on: October 05, 2014, 10:58:41 AM »
Can y'all please get along?!
We're talking about serve and CA. This is not some kinda complicated JS thread...

Offline yuneeq

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Re: Amex Serve.com
« Reply #1797 on: October 05, 2014, 10:59:01 AM »
Fool, stupid and now brain dead. Any other personal attacks you want to make? I am amazed at your lack of knowledge on this CA subject. You should really stop talking about CA's since you are clueless on the subject. Stick with your personal attacks that you are so good at.

Sorry for insulting you. I keep saying the same thing over and over, and keep making my posts clearer and clearer and yet you are constantly in a state of confusion.
If it is hard for you to read, understand, or comprehend English you should try either using Google.com/translate or maybe ask someone if you can PM for help.
All these posts asking for explanations/updates are just cluttering the thread already.
« Last Edit: October 05, 2014, 11:03:36 AM by yuneeq »
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Offline lifetimedeals

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Re: Amex Serve.com
« Reply #1798 on: October 05, 2014, 11:03:14 AM »
Did you change your CA limit between the 3rd and 4th?
I did not change anything.

Offline yuneeq

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Re: Amex Serve.com
« Reply #1799 on: October 05, 2014, 11:04:44 AM »
I did not change anything.

What Chase card are you using?
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