Topic Wiki

Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 844357 times)

Offline Gadman56

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Re: Amexserve/Softcard
« Reply #3105 on: January 19, 2015, 11:57:25 AM »
Has anyone else had an issue that the softcard App does not allow you to add the British Airways Chase card?

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3106 on: January 19, 2015, 12:05:14 PM »
Has anyone else had an issue that the softcard App does not allow you to add the British Airways Chase card?
Shouldn't work. It's not on the list here.

Offline yitzy93

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Re: Amexserve/Softcard
« Reply #3107 on: January 20, 2015, 03:24:44 AM »
Just tried loading Serve with $200 from my cc and received an error message telling me to call CS, however I had no problem adding $100 and then another $50 (it wouldn't let me add 2x$100 either)
Is this normal? Isn't the daily limit $200?
(My CA limit is $400)

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3108 on: January 20, 2015, 03:25:53 AM »
Just tried loading Serve with $200 from my cc and received an error message telling me to call CS, however I had no problem adding $100 and then another $50 (it wouldn't let me add 2x$100 either)
Is this normal? Isn't the daily limit $200?
(My CA limit is $400)
It's normal. Did you already upload a photo of the card?

Offline yitzy93

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Re: Amexserve/Softcard
« Reply #3109 on: January 20, 2015, 03:29:09 AM »
It's normal. Did you already upload a photo of the card?

No, I was never asked to.

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3110 on: January 20, 2015, 03:32:04 AM »
No, I was never asked to.
So now is the time.
(No need to wait till your'e asked. Just follow the verification procedure in the wiki)

Offline yitzy93

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Re: Amexserve/Softcard
« Reply #3111 on: January 20, 2015, 03:39:37 AM »
So now is the time.
(No need to wait till your'e asked. Just follow the verification procedure in the wiki)

Ok. Thank you.
Will I be able to load $200 a day after that?

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3112 on: January 20, 2015, 03:40:11 AM »
Ok. Thank you.
Will I be able to load $200 a day after that?
Yes

Offline tdk1993

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Re: Amexserve/Softcard
« Reply #3113 on: January 29, 2015, 11:52:29 AM »
Folks,

Does Serve has the same 'trip wire' as Target's Redcard for 1099 if any at all?
I.e over  $20,000 *AND* 200 debit loads within a year?

Thanks.

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3114 on: January 29, 2015, 11:57:57 AM »
Folks,

Does Serve has the same 'trip wire' as Target's Redcard for 1099 if any at all?
I.e over  $20,000 *AND* 200 debit loads within a year?

Thanks.
Yes. That's the rule for all of these services.

Offline dealfinder85

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Re: Amexserve/Softcard
« Reply #3115 on: January 29, 2015, 11:58:56 AM »
why dont people just get red cards?

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3116 on: January 29, 2015, 11:59:49 AM »
why dont people just get red cards?
Online loads, for one.

Offline dealfinder85

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Re: Amexserve/Softcard
« Reply #3117 on: January 29, 2015, 12:00:30 PM »
Online loads, for one.
but you cant have both and you can do more with red card, no? or am i wrong

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3118 on: January 29, 2015, 12:02:26 PM »
but you cant have both and you can do more with red card, no? or am i wrong
No. Because you can't do online loads.
(For people in Israel, it's not even an option)
You can't get a Redcard everywhere, etc.

Offline dealfinder85

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Re: Amexserve/Softcard
« Reply #3119 on: January 29, 2015, 12:03:16 PM »
No. Because you can't do online loads.
(For people in Israel, it's not even an option)
You can't get a Redcard everywhere, etc.
got it
and you can buy a red card easily, but i hear the first point
basically, if you can get a redcard, no point in serve