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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 837232 times)

Offline etech0

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Re: Amexserve/Softcard
« Reply #3165 on: February 06, 2015, 02:54:07 PM »
I haven't gone to WM to load BB/Serve in 3 months. Do cashiers no longer allow gift card loads now for Serve? I want to buy some USB gift cards at Ralph's. I know if the kiosk is functional I'm ok, but what about the cashier?
Depends which WM, and sometimes, which cashier.
Workflowy. You won't know what you're missing until you try it.

Offline DaveInLA

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Re: Amexserve/Softcard
« Reply #3166 on: February 06, 2015, 06:28:53 PM »

Depends which WM, and sometimes, which cashier.

So it is not hard coded? They're trained to look at the card now?

Offline MC

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Re: Amexserve/Softcard
« Reply #3167 on: February 06, 2015, 06:32:46 PM »
So it is not hard coded? They're trained to look at the card now?
I had no problem loading Serve with GC's recently.

Offline etech0

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Re: Amexserve/Softcard
« Reply #3168 on: February 07, 2015, 08:33:29 PM »
Has anyone else have Barclay decline their online Serve loads?
Workflowy. You won't know what you're missing until you try it.

Offline Amusch

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Re: Amexserve/Softcard
« Reply #3169 on: February 07, 2015, 10:06:41 PM »
Quote
Has anyone else have Barclay decline their online Serve loads?

I've been using my 2 USAirways card for the last two months but I did have a problem at first. I called for each card and it was fine ("IT put it through").

Offline Joe4007

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Re: Amexserve/Softcard
« Reply #3170 on: February 07, 2015, 10:35:54 PM »
Has anyone else have Barclay decline their online Serve loads?
Loaded on the 3'rd with no issues.

Offline etech0

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Re: Amexserve/Softcard
« Reply #3171 on: February 07, 2015, 10:53:41 PM »
I've been using my 2 USAirways card for the last two months but I did have a problem at first. I called for each card and it was fine ("IT put it through").
Well I figured it out - I just made an unrelated large purchase on the card, and hit the CL. :)
Workflowy. You won't know what you're missing until you try it.

Offline clear thinker

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Re: Amexserve/Softcard
« Reply #3172 on: February 08, 2015, 09:51:26 AM »
Can staples rebate cards be used to load online as a debit card?
It does have ur name printed on it.

Offline mdrills

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Re: Amexserve/Softcard
« Reply #3173 on: February 09, 2015, 11:36:01 PM »
What's the best way to load my serve with a credit card

Offline AnonymousUser

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Re: Amexserve/Softcard
« Reply #3174 on: February 10, 2015, 12:22:50 AM »
What's the best way to load my serve with a credit card
Link a CC to Serve. Load $200 per day for 5 days.

Offline mdrills

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Re: Amexserve/Softcard
« Reply #3175 on: February 10, 2015, 12:28:31 AM »
Sorry. I was talking about in addition to my softcard 1500 I was told that there's a way to do it in Wm or fd

Offline lyla

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Re: Amexserve/Softcard
« Reply #3176 on: February 10, 2015, 12:34:00 AM »
I haven't gone to WM to load BB/Serve in 3 months. Do cashiers no longer allow gift card loads now for Serve? I want to buy some USB gift cards at Ralph's. I know if the kiosk is functional I'm ok, but what about the cashier?
I have not had a problem loading vgc's with serve at atms or cashiers. They load them the same way as they load BB.
I know metabank vgc's work fine but I never heard of USB gc's.

Offline lyla

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Re: Amexserve/Softcard
« Reply #3177 on: February 10, 2015, 12:41:45 AM »
What's the best way to load my serve with a credit card
Pick a cc that you want to use to load and load it right from your computer, phone or pad. In order to do the 500 3x a month you have to have your serve card issued through ISIS/softcard. Otherwise the limits are 200 each load and 1K per month. The load you do at wm or fd is lumped together with the 2.5K per day and 5K per month. There is also money that you can load from a real DC (not gc) but I don't know the limits on that and it is in addition to the 5K and 1.5K mentioned above.

Offline mdrills

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Re: Amexserve/Softcard
« Reply #3178 on: February 10, 2015, 12:46:07 AM »
Not what I was told Unless I heard wrong. I already do the 500x3 with softcard. I was trying to figure out how to load 5k per month at Wm or fd

Offline clear thinker

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Re: Amexserve/Softcard
« Reply #3179 on: February 10, 2015, 07:03:49 AM »
Not what I was told Unless I heard wrong. I already do the 500x3 with softcard. I was trying to figure out how to load 5k per month at Wm or fd
That can only be done with gift cards or debit cards.
$1500 is with credit card.