Topic Wiki

Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 836909 times)

Offline AnonymousUser

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Re: Amexserve/Softcard
« Reply #3272 on: March 08, 2015, 10:17:59 PM »
Does anybody know if you can still load the serve card from Barclay arrival plus without it being a cash advance?

Offline rileywiles23

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Re: Amexserve/Softcard
« Reply #3273 on: March 08, 2015, 10:56:34 PM »

Does anybody know if you can still load the serve card from Barclay arrival plus without it being a cash advance?
I've been doing it the past 2 months without any issues
Life is as good as you make it...

Offline mordechain

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Re: Amexserve/Softcard
« Reply #3274 on: March 08, 2015, 11:36:58 PM »
Thanks!

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3276 on: March 09, 2015, 04:03:17 AM »
Was hoping to signup when I get to the States in two weeks.  :'(

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3277 on: March 09, 2015, 05:41:01 AM »
Was hoping to signup when I get to the States in two weeks.  :'(
I'll be there in a week :'(

Offline sruly101

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Re: Amexserve/Softcard
« Reply #3278 on: March 09, 2015, 10:17:23 AM »
Im trying to upload my documents to verify my cc/account, by following the link in the wiki or even following the link they provide by email, it asks me to sign in to my account, then Im by my home page, no where to upload documents, has anyone had this what does it mean?

Offline D93

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Re: Amexserve/Softcard
« Reply #3279 on: March 09, 2015, 10:26:19 AM »
Im trying to upload my documents to verify my cc/account, by following the link in the wiki or even following the link they provide by email, it asks me to sign in to my account, then Im by my home page, no where to upload documents, has anyone had this what does it mean?
Open 2 tabs. Sign into your account on 1 tab, then open the verify link from the wiki on the 2nd tab.

Offline eli1571

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Re: Amexserve/Softcard
« Reply #3280 on: March 09, 2015, 10:55:55 AM »
Is it really an issue to pay the card you used to load ?

Offline AnonymousUser

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Re: Amexserve/Softcard
« Reply #3281 on: March 09, 2015, 10:56:59 AM »
Is it really an issue to pay the card you used to load ?
I did it for months; never had an issue.

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3282 on: March 09, 2015, 11:31:49 AM »
Im trying to upload my documents to verify my cc/account, by following the link in the wiki or even following the link they provide by email, it asks me to sign in to my account, then Im by my home page, no where to upload documents, has anyone had this what does it mean?
Works for me. Try incognito.

Offline sruly101

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Re: Amexserve/Softcard
« Reply #3283 on: March 09, 2015, 01:52:54 PM »
Open 2 tabs. Sign into your account on 1 tab, then open the verify link from the wiki on the 2nd tab.
Tnx so much, it worked!!

Offline eli1571

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Re: Amexserve/Softcard
« Reply #3284 on: March 09, 2015, 02:32:10 PM »
I did it for months; never had an issue.
Thanx i think the warning in the wiki need to be removed, unless there are confirmed stories of people that had issues.