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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 849803 times)

Online etech0

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Re: Amexserve/Softcard
« Reply #3690 on: May 26, 2015, 07:02:02 PM »
Can I load serve with amex GC?
in WM: no
online: supposedly you will be shut down
Workflowy. You won't know what you're missing until you try it.

Offline pixi

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Re: Amexserve/Softcard
« Reply #3691 on: May 26, 2015, 07:52:43 PM »
Can I load serve with amex GC?

in WM: no
online: supposedly you will be shut down
What about FD?
money doesn't talk......      it SCREAMS !

Online etech0

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Re: Amexserve/Softcard
« Reply #3692 on: May 26, 2015, 08:11:59 PM »
Workflowy. You won't know what you're missing until you try it.

Offline maxie m

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Re: Amexserve/Softcard
« Reply #3693 on: May 27, 2015, 12:26:45 AM »
Dumb people learn from their own mistakes,smart people,from the mistakes of others

Offline foseph

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Re: Amexserve/Softcard
« Reply #3694 on: May 28, 2015, 04:16:20 PM »
went to wm yesterday. couldnt figure out how to use the atm.
this is NOT what they had at cust service:
they had one of these:
is it still possible to drop money from VGC to Serve using one of those.

oh btw got did 4 vgc's to my wifes and 3 to my serve card using cashiers. the 4th one they hadda bring someone over to override the 3 max loads per day rule. no bother with VGC instead of real debit card

Online kayef

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Re: Amexserve/Softcard
« Reply #3695 on: May 28, 2015, 04:27:56 PM »
went to wm yesterday. couldnt figure out how to use the atm.
this is NOT what they had at cust service:
they had one of these:
is it still possible to drop money from VGC to Serve using one of those.

oh btw got did 4 vgc's to my wifes and 3 to my serve card using cashiers. the 4th one they hadda bring someone over to override the 3 max loads per day rule. no bother with VGC instead of real debit card
It has to be a Walmart atm. The one in your picture is a regular atm and will not work to load serve.

Offline foseph

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Re: Amexserve/Softcard
« Reply #3696 on: May 28, 2015, 04:29:39 PM »
It has to be a Walmart atm. The one in your picture is a regular atm and will not work to load serve.
kk thought so. was having too much trouble that it seemed to be wrong. thanks

will look around a bit more next time im there.

Offline foseph

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Re: Amexserve/Softcard
« Reply #3697 on: May 28, 2015, 04:32:36 PM »
also does anyone know if the max 3 loads is bs or is that a thing?

Online etech0

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Re: Amexserve/Softcard
« Reply #3698 on: May 28, 2015, 04:38:30 PM »
also does anyone know if the max 3 loads is bs or is that a thing?
in store? baloney
Workflowy. You won't know what you're missing until you try it.

Offline foseph

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Re: Amexserve/Softcard
« Reply #3699 on: May 28, 2015, 04:40:33 PM »
in store? baloney
tx. thought so. wasnt gonna argue. went with the usual: thanks for doing an override, reloaded one, smiled, said thank u, and left.
was wondering for future ref though.

Online etech0

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Re: Amexserve/Softcard
« Reply #3700 on: May 28, 2015, 07:54:03 PM »
tx. thought so. wasnt gonna argue. went with the usual: thanks for doing an override, reloaded one, smiled, said thank u, and left.
was wondering for future ref though.
store employees are allowed to make up rules, and change them as often as they like
Workflowy. You won't know what you're missing until you try it.

Offline keemster26

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Re: Amexserve/Softcard
« Reply #3701 on: May 31, 2015, 03:09:55 PM »
I went to Walmart today and was about to load w/ a debit card, but for some reason the cashier was charging a $3 loading fee. Anyone else have this happen to them?

Offline WAM

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Re: Amexserve/Softcard
« Reply #3702 on: May 31, 2015, 05:05:01 PM »
I went to Walmart today and was about to load w/ a debit card, but for some reason the cashier was charging a $3 loading fee. Anyone else have this happen to them?
Lol, that's a new one.

Offline keemster26

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Re: Amexserve/Softcard
« Reply #3703 on: May 31, 2015, 05:06:30 PM »
Lol, that's a new one.
I was soo surprised that I asked the cashier what's going on? She was confused herself. She called over I think the manager and same thing happened. I just canceled the transaction.

Offline nafnaf12

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Re: Amexserve/Softcard
« Reply #3704 on: June 01, 2015, 09:27:57 AM »
It pays to use your American Express Serve® Card when you go shopping! Get up to $20 in Account credits after you spend $150 with your Card in June and then again in July.1 From everyday purchases like your morning coffee and groceries to big-ticket items like electronics and home improvements, you can spend $150 or more however you like!

 MONTH:    SPEND A TOTAL OF:    YOU GET:
 
 June    $150 Or More    $10 Account Credit
 
 July    $150 Or More    $10 Account Credi
A smooth sea never made a skilled sailor.