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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 842961 times)

Offline foseph

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Re: Amexserve/Softcard
« Reply #3765 on: July 09, 2015, 09:09:24 AM »
Did anyone manage to switch non amex ccs in the last few weeks?
If by switch u mean unload then see last post before urs

Offline clear thinker

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Re: Amexserve/Softcard
« Reply #3766 on: July 09, 2015, 09:10:51 AM »
If by switch u mean unload then see last post before urs
I'm talking about loading online.

Offline foseph

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Re: Amexserve/Softcard
« Reply #3767 on: July 09, 2015, 09:14:28 AM »
I'm talking about loading online.
Sorry nvm then. I'm leaving mine for good. Dont wanna ness with it

Offline clear thinker

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Re: Amexserve/Softcard
« Reply #3768 on: July 09, 2015, 10:06:15 AM »
Sorry nvm then. I'm leaving mine for good. Dont wanna ness with it
I switched 3 times! cards post 04/15 wondering if I should risk it again.

Offline foseph

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Re: Amexserve/Softcard
« Reply #3769 on: July 09, 2015, 10:07:50 AM »
I switched 3 times! cards post 04/15 wondering if I should risk it again.
Good to know. How long after? I'd rather not personally. So easy and its on my ink card so add to my ever growing UR pts

Offline clear thinker

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Re: Amexserve/Softcard
« Reply #3770 on: July 09, 2015, 10:13:55 AM »
Good to know. How long after? I'd rather not personally. So easy and its on my ink card so add to my ever growing UR pts
Last time I did it was 05/14.
I wouldn't mind using the extra $1500 a month MS on new cards that I have to spend.

Offline JunkYardUnz

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Re: Amexserve/Softcard
« Reply #3771 on: July 10, 2015, 06:21:38 PM »

I switched 3 times! cards post 04/15 wondering if I should risk it again.
Don't try. I tried I will not let me add a credit card any more. I keep getting the oops something went wrong error message.

Offline Shauly101

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Re: Amexserve/Softcard
« Reply #3772 on: July 13, 2015, 01:28:01 PM »
if i changed my cc on account may i pay the old cc with funds avail?

Offline D93

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Re: Amexserve/Softcard
« Reply #3773 on: July 13, 2015, 01:53:01 PM »
if i changed my cc on account may i pay the old cc with funds avail?

Yes

Offline Mo2

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Re: Amexserve/Softcard
« Reply #3774 on: July 16, 2015, 04:28:53 PM »
Anyone have following issue at Walmart? I went to ATM that I've had success with in past loading serve, swipe $200 GC as debit reload and put in 4 digit pin.  All good. But then it asks me for a 2nd 9 digit pin. Anyone know what that pin is or know of there is a work around?

Offline kangarruu

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Re: Amexserve/Softcard
« Reply #3775 on: July 16, 2015, 05:40:28 PM »
Anyone have following issue at Walmart? I went to ATM that I've had success with in past loading serve, swipe $200 GC as debit reload and put in 4 digit pin.  All good. But then it asks me for a 2nd 9 digit pin. Anyone know what that pin is or know of there is a work around?

It's a known issue. There's no known workaround. You just have to try a different time.

Offline Mo2

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Re: Amexserve/Softcard
« Reply #3776 on: July 16, 2015, 10:11:24 PM »
Did some research. Seems to be a common problem with machine and you just need to flag down a Walmart employee and say that when loading with Dedit is requiring to pin inputs so ask to reboot the machine. Issue would seem to effect even legit debit card loads.

Offline pixi

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Re: Amexserve/Softcard
« Reply #3777 on: July 29, 2015, 12:08:54 AM »
Is there any way I can reopen or reapply for a serve card after my account has been shut down?  I called cs and they said I can never reopen an account..  Any way around that?
money doesn't talk......      it SCREAMS !

Offline shalumov

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Re: Amexserve/Softcard
« Reply #3778 on: July 29, 2015, 02:02:41 AM »
If I understood it correctly, if I buy VGC or AGC - I can load it on my Serve card at the Family Dollar store next to me? What is the monthly limit to load?

Offline ual902

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Re: Amexserve/Softcard
« Reply #3779 on: July 29, 2015, 02:09:47 AM »
I know "Softcard" has "Closed"? or can one still download the "softcard" App  then get serve from the softcard app?.
« Last Edit: July 29, 2015, 02:35:08 AM by ual902 »