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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 843519 times)

Offline moshewoodmere01

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Re: Amexserve/Softcard
« Reply #3810 on: August 25, 2015, 07:57:40 PM »
It depends on card from what I hear
By card you mean by serve or by gc? Didn't even start the process, he just told me right off the bat. You think only Vanilla is changed?
Think away the box.

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #3811 on: August 25, 2015, 08:04:09 PM »
By card you mean by serve or by gc? Didn't even start the process, he just told me right off the bat. You think only Vanilla is changed?
No could be they think it will charge bc there is 3 dif serve cards and some of them charge others don't.

Offline justaregularguy

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Re: Amexserve/Softcard
« Reply #3812 on: August 28, 2015, 01:14:03 PM »
im told the FD near me may charge a 3-something dollar fee for loads tho my friend tried it and no fee was charged. anyway, loading online works for min spend but just doesn't get points, is that correct?
nothings impossible- the word itself says Im possible

Offline D93

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Re: Amexserve/Softcard
« Reply #3813 on: August 29, 2015, 03:27:35 PM »
loading online works for min spend but just doesn't get points, is that correct?
Yes

Offline pixi

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Re: Amexserve/Softcard
« Reply #3814 on: August 30, 2015, 06:06:35 PM »
when loading serve with a amex cc i guess it has to be the same name , if the cc is just a AU with the same name is that good as well ?
 if the name on the card is the same but the social s different will it be a problem ?
money doesn't talk......      it SCREAMS !

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #3815 on: August 30, 2015, 06:08:56 PM »
when loading serve with a amex cc i guess it has to be the same name , if the cc is just a AU with the same name is that good as well ?
 if the name on the card is the same but the social s different will it be a problem ?
Au is fine just make sure u put same address. Don't no about ssn bc I don't put on my au....

Offline clear thinker

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Re: Amexserve/Softcard
« Reply #3816 on: August 30, 2015, 06:08:57 PM »


when loading serve with a amex cc i guess it has to be the same name , if the cc is just a AU with the same name is that good as well ?

Yes.

Offline pixi

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Re: Amexserve/Softcard
« Reply #3817 on: August 30, 2015, 06:09:27 PM »
what is the difference between the blue serve and the green ?
money doesn't talk......      it SCREAMS !

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #3818 on: August 30, 2015, 06:10:45 PM »
what is the difference between the blue serve and the green ?
One has a charge to load in stores the other has a charge every month unless ur from ny....

Offline pixi

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Re: Amexserve/Softcard
« Reply #3819 on: August 30, 2015, 06:14:41 PM »
Au is fine just make sure u put same address. Don't no about ssn bc I don't put on my au....
how do you get a AU without a social ?
money doesn't talk......      it SCREAMS !

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #3820 on: August 30, 2015, 06:22:06 PM »
how do you get a AU without a social ?
Just call up and tell them u don't want to put the ssn number on

Offline cdlaz

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Re: Amexserve/Softcard
« Reply #3821 on: August 31, 2015, 02:24:53 AM »
Just heard that some MoneyCenter Express Kiosk's are being replaced with a new "ATM" that can't reload Bluebird/Serve.  Any confirmation of this?

Offline Jm1248

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Re: Amexserve/Softcard
« Reply #3822 on: August 31, 2015, 07:54:48 PM »
Do serve subaccounts work without activation or must I activate them before sbs?

Offline eagertolearn

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Re: Amexserve/Softcard
« Reply #3823 on: August 31, 2015, 11:55:36 PM »
I know this prob has been asked before but I can I get a serve card if I have a target redcard already? I have some problems loading my VGC at target so wanted to see if I could do on serve? Thanks

Offline Jm1248

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Re: Amexserve/Softcard
« Reply #3824 on: August 31, 2015, 11:57:42 PM »
I know this prob has been asked before but I can I get a serve card if I have a target redcard already? I have some problems loading my VGC at target so wanted to see if I could do on serve? Thanks
You can get a serve card if you cancel redcard