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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 842976 times)

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #3825 on: August 31, 2015, 11:57:46 PM »
I know this prob has been asked before but I can I get a serve card if I have a target redcard already? I have some problems loading my VGC at target so wanted to see if I could do on serve? Thanks
No. If it's vanilla it wouldn't work anyways

Offline eagertolearn

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Re: Amexserve/Softcard
« Reply #3826 on: August 31, 2015, 11:58:31 PM »

No. If it's vanilla it wouldn't work anyways
They're normal visa gift cards.

Offline eagertolearn

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Re: Amexserve/Softcard
« Reply #3827 on: August 31, 2015, 11:59:00 PM »

You can get a serve card if you cancel redcard
And I'll be able to load my visa debit gift cards?

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #3828 on: September 01, 2015, 12:08:23 AM »
And I'll be able to load my visa debit gift cards?
U should but then again u shouldn't have had a prob with red card...
And yes if u cancel u could get a dif card

Offline Yaalili

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Re: Amexserve/Softcard
« Reply #3829 on: September 04, 2015, 11:56:28 AM »
Anyone ever triggered any issues by using Serve to pay an Amex CC statement bill? In the past I have always used it for Chase no problem, not sure if it is the same to Amex. I am funding it with my Amex Plat to meet spending threshold, want to use funds to pay off SPG. Tks.

Offline Jm1248

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Re: Amexserve/Softcard
« Reply #3830 on: September 04, 2015, 11:58:11 AM »
Anyone ever triggered any issues by using Serve to pay an Amex CC statement bill? In the past I have always used it for Chase no problem, not sure if it is the same to Amex. I am funding it with my Amex Plat to meet spending threshold, want to use funds to pay off SPG. Tks.
I've done amex and chase. Never had any issues

Offline shalumov

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Re: Amexserve/Softcard
« Reply #3831 on: September 04, 2015, 12:54:48 PM »
Anyone ever triggered any issues by using Serve to pay an Amex CC statement bill? In the past I have always used it for Chase no problem, not sure if it is the same to Amex. I am funding it with my Amex Plat to meet spending threshold, want to use funds to pay off SPG. Tks.

Just wanted to clarify ...

1. So you can link Amex Plat to you Serve card.
2. Transfer the money from Amex Plat to Serve
3. Pay your SPG using Serve

Wouldn't Amex Plat consider it as a Cash withdrawal?

Offline Jm1248

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Re: Amexserve/Softcard
« Reply #3832 on: September 04, 2015, 01:01:25 PM »
Just wanted to clarify ...

1. So you can link Amex Plat to you Serve card.
2. Transfer the money from Amex Plat to Serve
3. Pay your SPG using Serve

Wouldn't Amex Plat consider it as a Cash withdrawal?
1. Yes
2. Yes
3. Yes

No. You can even pay off your plat

Offline shalumov

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Re: Amexserve/Softcard
« Reply #3833 on: September 04, 2015, 01:33:24 PM »
is there a limit of how much cash you can load onto Serve card at CVS/7-Eleven?

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #3834 on: September 04, 2015, 02:20:18 PM »
is there a limit of how much cash you can load onto Serve card at CVS/7-Eleven?
Don't know but you could do gc in cvs/7 eleven?

Offline Yaalili

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Re: Amexserve/Softcard
« Reply #3835 on: September 04, 2015, 03:54:41 PM »
No. You can even pay off your plat

Think that is not advised on this thread.

Offline Iz

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Re: Amexserve/Softcard
« Reply #3836 on: September 05, 2015, 09:06:38 PM »
I'd like to switch a Redcard back to Serve. However it seems that during the past few weeks, Amex has done away with the old Serve, and introduced a bunch of different flavors of Serve. Which one should I get? (I'm not in NY, where the fee is waived.) Is there a post about this on DDMS or a wiki on DDF about this? Thanks.

Offline Jm1248

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Re: Amexserve/Softcard
« Reply #3837 on: September 05, 2015, 09:12:13 PM »
I'd like to switch a Redcard back to Serve. However it seems that during the past few weeks, Amex has done away with the old Serve, and introduced a bunch of different flavors of Serve. Which one should I get? (I'm not in NY, where the fee is waived.) Is there a post about this on DDMS or a wiki on DDF about this? Thanks.
I'm still seeing regular serve card on the website

Offline Iz

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Re: Amexserve/Softcard
« Reply #3838 on: September 07, 2015, 03:47:00 PM »
I'm still seeing regular serve card on the website
Look here:
https://serve.com/?Solid=SEARCH#easy-to-get-the-card
There is either a monthly fee or a reload fee, unless you have the old Serve where both are free.
Also, see here: https://www.serve.com/onevip/
This one seems to be the most similar to the old Serve.
« Last Edit: September 07, 2015, 03:54:46 PM by Iz »

Offline Yhgfkj

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Re: Amexserve/Softcard
« Reply #3839 on: September 07, 2015, 06:20:20 PM »
is the new version of serve including debit loading, Amax cc loading, ?