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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 844590 times)

Offline justaregularguy

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Re: Amexserve/Softcard
« Reply #3855 on: September 08, 2015, 11:56:24 PM »
Could it be u put in numbers rong... give them a call
+1..
nothings impossible- the word itself says Im possible

Offline Yhgfkj

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Re: Amexserve/Softcard
« Reply #3856 on: September 08, 2015, 11:58:33 PM »
ok but the weird thing is 2 payments did come in but the others are taking..too long >:(
I also had recant a payment on bluebird that took very long

Offline justaregularguy

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Re: Amexserve/Softcard
« Reply #3857 on: September 09, 2015, 12:17:09 AM »
by the way im nervous to call serve bc they see a list of: 200$ added from cc and then pay bill American express then 200$ added then pay bill........huge red lights there
nothings impossible- the word itself says Im possible

Offline Jm1248

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Re: Amexserve/Softcard
« Reply #3858 on: September 09, 2015, 12:57:26 AM »
by the way im nervous to call serve bc they see a list of: 200$ added from cc and then pay bill American express then 200$ added then pay bill........huge red lights there
Firstly, no need to panic. I have been using serve to meet spend thresholds with Amex cards and it works just fine.
Secondly, not calling will not make the issue go away so no reason to put it off.
Finally, I've been loading serve every month for a long time and paying off cc or withdrawing to bank and have had no issues. Not that it's a guarantee but maybe a bit reassuring

Offline marble1980

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Re: Amexserve/Softcard
« Reply #3859 on: September 09, 2015, 06:33:16 PM »

I had it work for me a week ago so I don't know for future but deff worked... call serve make sure u paid right account....

can confirm serve still works for Amex minimum spend requirements. 100k MR points pending in my account, statement closed today on $3k of spending, all from serve, on new amex plat. now just trying to get them to expedite

Online Josef.koney

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Re: Amexserve/Softcard
« Reply #3860 on: September 09, 2015, 06:39:55 PM »
can confirm serve still works for Amex minimum spend requirements. 100k MR points pending in my account, statement closed today on $3k of spending, all from serve, on new amex plat. now just trying to get them to expedite
Thanks!  Let's hope it stays I'm wondering if they will have a dead line of some sort when it won't work any more...

Offline JT27MP

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Re: Amexserve/Softcard
« Reply #3861 on: September 13, 2015, 03:48:27 PM »
I am trying to load a green serve card with an amex SPG and getting an error message.
Anyone have similar problems?

Offline David Smith

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Re: Amexserve/Softcard
« Reply #3862 on: September 13, 2015, 04:30:57 PM »
I am trying to load a green serve card with an amex SPG and getting an error message.
Anyone have similar problems?
Getting error with regular serve and PRG.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline Jm1248

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Re: Amexserve/Softcard
« Reply #3863 on: September 13, 2015, 04:32:47 PM »
Getting error with regular serve and PRG.
I loaded regular serve this morning with BGR no issue

Offline D93

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Re: Amexserve/Softcard
« Reply #3864 on: September 15, 2015, 01:49:41 PM »
Just got a points and did full spending there
can confirm serve still works for Amex minimum spend requirements.
+1

Offline justaregularguy

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Re: Amexserve/Softcard
« Reply #3865 on: September 15, 2015, 10:37:55 PM »
I heard while waiting on hold on amex that amex gift cards wo purchase fee is on sale at amex.com that's doesn't work for serve tho correct?
nothings impossible- the word itself says Im possible

Offline David Smith

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Re: Amexserve/Softcard
« Reply #3866 on: September 15, 2015, 10:56:42 PM »
I heard while waiting on hold on amex that amex gift cards wo purchase fee is on sale at amex.com that's doesn't work for serve tho correct?
Don't count toward spend, I've heard.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline Jm1248

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Re: Amexserve/Softcard
« Reply #3867 on: September 15, 2015, 10:58:14 PM »
I heard while waiting on hold on amex that amex gift cards wo purchase fee is on sale at amex.com that's doesn't work for serve tho correct?
Correct

Offline Jm1248

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Re: Amexserve/Softcard
« Reply #3868 on: September 15, 2015, 10:59:18 PM »
Don't count toward spend, I've heard.
Since when? I think the last time I used it was like 2 years ago but I hadn't heard it doesn't work anymore

Offline maxie m

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Re: Amexserve/Softcard
« Reply #3869 on: September 15, 2015, 11:17:29 PM »
Don't count toward spend, I've heard.
I did it recently (summer) and it worked fine although I don't remember if I got mr for the actual spend
Dumb people learn from their own mistakes,smart people,from the mistakes of others