Topic Wiki

Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 843525 times)

Offline maxie m

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2014
  • Posts: 1256
  • Total likes: 5
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: ny
Re: Amexserve/Softcard
« Reply #3900 on: October 12, 2015, 10:34:34 PM »
Just confirming and I did read the WIKI:

 1. Can I load Amex Business Platinum to server and it will count towards Minimum spending?.

2.  Is it safe to pay my Amex Business Platinum with serve online from the online Loads or be safe and withdraw from the ATM?.

Thanks-
1)yes
2)I do first option no issues for me
Dumb people learn from their own mistakes,smart people,from the mistakes of others

Offline ual902

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Apr 2013
  • Posts: 1601
  • Total likes: 15
  • DansDeals.com Hat Tips 0
    • View Profile
Re: Amexserve/Softcard
« Reply #3901 on: October 12, 2015, 11:19:10 PM »
1)yes
2)I do first option no issues for me

Thank You

Offline maxie m

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2014
  • Posts: 1256
  • Total likes: 5
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: ny
Re: Amexserve/Softcard
« Reply #3902 on: October 12, 2015, 11:20:05 PM »
Dumb people learn from their own mistakes,smart people,from the mistakes of others

Offline luckyluck

  • Dansdeals Platinum Elite
  • ****
  • Join Date: May 2013
  • Posts: 270
  • Total likes: 5
  • DansDeals.com Hat Tips 5
  • Gender: Male
    • View Profile
Re: Amexserve/Softcard
« Reply #3903 on: October 13, 2015, 10:53:07 PM »
Regarding the different flavors of Serve, can someone confirm if newly opened (not grandfathered) regular blue Serve cards:

-have a 3.95 reload fee at Walmart? Family Dollar?

-have monthly fee waived with 500 reload? or only with 500 direct deposit?


Offline bermo

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Feb 2014
  • Posts: 1519
  • Total likes: 15
  • DansDeals.com Hat Tips 11
    • View Profile
Re: Amexserve/Softcard
« Reply #3904 on: October 13, 2015, 10:57:37 PM »
Regarding the different flavors of Serve, can someone confirm if newly opened (not grandfathered) regular blue Serve cards:

-have a 3.95 reload fee at Walmart? Family Dollar?

-have monthly fee waived with 500 reload? or only with 500 direct deposit?
Where did you see anything about a 3.95 fee for a reload??
« Last Edit: October 13, 2015, 11:09:16 PM by bermo »

Offline luckyluck

  • Dansdeals Platinum Elite
  • ****
  • Join Date: May 2013
  • Posts: 270
  • Total likes: 5
  • DansDeals.com Hat Tips 5
  • Gender: Male
    • View Profile
Re: Amexserve/Softcard
« Reply #3905 on: October 13, 2015, 11:01:22 PM »

Offline bermo

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Feb 2014
  • Posts: 1519
  • Total likes: 15
  • DansDeals.com Hat Tips 11
    • View Profile
Re: Amexserve/Softcard
« Reply #3906 on: October 13, 2015, 11:12:24 PM »

https://www.serve.com/help/#fees-and-limits-0
I didn't see that
it weird that it doesn't specify the reload fee for each retailer

Offline luckyluck

  • Dansdeals Platinum Elite
  • ****
  • Join Date: May 2013
  • Posts: 270
  • Total likes: 5
  • DansDeals.com Hat Tips 5
  • Gender: Male
    • View Profile
Re: Amexserve/Softcard
« Reply #3907 on: October 13, 2015, 11:15:59 PM »
I didn't see that
it weird that it doesn't specify the reload fee for each retailer

https://saverocity.com/chasingthepoints/all-serve-loads-appear-to-be-working-at-walmart-now/ reports a 3.74 fee to reload at WM but this was with a Silver Serve

Offline luckyluck

  • Dansdeals Platinum Elite
  • ****
  • Join Date: May 2013
  • Posts: 270
  • Total likes: 5
  • DansDeals.com Hat Tips 5
  • Gender: Male
    • View Profile
Re: Amexserve/Softcard
« Reply #3908 on: October 13, 2015, 11:16:19 PM »
Also wondering, if after having received my Serve card, I change my address to NY, does that cancel the monthly fee?

Offline bermo

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Feb 2014
  • Posts: 1519
  • Total likes: 15
  • DansDeals.com Hat Tips 11
    • View Profile
Re: Amexserve/Softcard
« Reply #3909 on: October 13, 2015, 11:17:19 PM »
https://saverocity.com/chasingthepoints/all-serve-loads-appear-to-be-working-at-walmart-now/ reports a 3.74 fee to reload at WM but this was with a Silver Serve
You question on ddms for some reason got overlooked

Offline luckyluck

  • Dansdeals Platinum Elite
  • ****
  • Join Date: May 2013
  • Posts: 270
  • Total likes: 5
  • DansDeals.com Hat Tips 5
  • Gender: Male
    • View Profile
Re: Amexserve/Softcard
« Reply #3910 on: October 13, 2015, 11:19:35 PM »
You question on ddms for some reason got overlooked
Actually Dan updated the link to the Onevip Serve, which has free reloads for sure.

Offline maxie m

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2014
  • Posts: 1256
  • Total likes: 5
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: ny
Re: Amexserve/Softcard
« Reply #3911 on: October 13, 2015, 11:20:19 PM »
Regarding the different flavors of Serve, can someone confirm if newly opened (not grandfathered) regular blue Serve cards:

-have a 3.95 reload fee at Walmart? Family Dollar?

-have monthly fee waived with 500 reload? or only with 500 direct deposit?
does it even work at Walmart?
Dumb people learn from their own mistakes,smart people,from the mistakes of others

Offline luckyluck

  • Dansdeals Platinum Elite
  • ****
  • Join Date: May 2013
  • Posts: 270
  • Total likes: 5
  • DansDeals.com Hat Tips 5
  • Gender: Male
    • View Profile
Re: Amexserve/Softcard
« Reply #3912 on: October 13, 2015, 11:21:47 PM »
does it even work at Walmart?

chasingthepoints (linked above) reports that it does now.

Offline maxie m

  • Dansdeals Lifetime Platinum Elite
  • *******
  • Join Date: Oct 2014
  • Posts: 1256
  • Total likes: 5
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: ny
Re: Amexserve/Softcard
« Reply #3913 on: October 13, 2015, 11:22:34 PM »
chasingthepoints (linked above) reports that it does now.
good to know, thanks
Dumb people learn from their own mistakes,smart people,from the mistakes of others

Offline luckyluck

  • Dansdeals Platinum Elite
  • ****
  • Join Date: May 2013
  • Posts: 270
  • Total likes: 5
  • DansDeals.com Hat Tips 5
  • Gender: Male
    • View Profile
Re: Amexserve/Softcard
« Reply #3914 on: October 13, 2015, 11:23:36 PM »
good to know, thanks

But it was with the Silver one, not sur for the Blue