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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385598 times)

Offline D93

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Re: Amexserve/Softcard
« Reply #4400 on: November 11, 2015, 08:14:09 AM »
-100

You can only load 1K at a time and you can do so in 4 swipes. Though that is pushing it in case the machine is finicky

BB/Serve card counts as swipe, so only 3 gc's.

Offline D93

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Re: Amexserve/Softcard
« Reply #4401 on: November 11, 2015, 08:14:53 AM »
There are no (working) KATEs in this area, only cashiers and they need to be in good mood too in order to load. 3x$300 would work according to everyone?

Yes. That is how i always do it.

Offline Azis Papa

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Re: Amexserve/Softcard
« Reply #4402 on: November 11, 2015, 01:23:00 PM »
Cancelled my RedCard 8 days ago so I can move onto Serve.  But when i tried to register Serve I was rejected because it said I have an active RedCard.  Called Amex cs and I was told about the 30 day hold that I know many people have gotten around, the Rep told me the work-around is that you have to enter your information exactly the way it was in the old card and then it will be accepted.  I would think it would be the opposite.  It makes more sense to me that it would work if you change things around.  Problem is I want to use a different address this time.  Anyone have any luck registering with different information?

Offline coralsnake

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Re: Amexserve/Softcard
« Reply #4403 on: November 11, 2015, 01:44:32 PM »
Cancelled my RedCard 8 days ago so I can move onto Serve.  But when i tried to register Serve I was rejected because it said I have an active RedCard.  Called Amex cs and I was told about the 30 day hold that I know many people have gotten around, the Rep told me the work-around is that you have to enter your information exactly the way it was in the old card and then it will be accepted.  I would think it would be the opposite.  It makes more sense to me that it would work if you change things around.  Problem is I want to use a different address this time.  Anyone have any luck registering with different information?
I registered a serve same day with different address than RC. Everything else was the same. No issues.
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Offline Azis Papa

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Re: Amexserve/Softcard
« Reply #4404 on: November 11, 2015, 02:11:26 PM »
I registered a serve same day with different address than RC. Everything else was the same. No issues.
Go figure.  How did you cancel your RedCard?  Online or with a rep.?

Offline rileywiles23

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Re: Amexserve/Softcard
« Reply #4405 on: November 11, 2015, 02:18:42 PM »

I registered a serve same day with different address than RC. Everything else was the same. No issues.
I did the same
Go figure.  How did you cancel your RedCard?  Online or with a rep.?
And I cancelled online.
Life is as good as you make it...

Offline Azis Papa

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Re: Amexserve/Softcard
« Reply #4406 on: November 11, 2015, 02:54:05 PM »
I did the same  And I cancelled online.
Did you use the same email address?  Trying to figure out what was the difference?

Offline coralsnake

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Re: Amexserve/Softcard
« Reply #4407 on: November 11, 2015, 02:55:03 PM »
Go figure.  How did you cancel your RedCard?  Online or with a rep.?
Online and signed up for serve seconds later.
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Re: Amexserve/Softcard
« Reply #4408 on: November 11, 2015, 04:22:36 PM »
Just had an issue signing up with a new email/phone number. Don't know if one of those specifically was the issue or if both were, but I reapplied using the same email/phone as the RC account had and it went through.

Offline sam i am

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Re: Amexserve/Softcard
« Reply #4409 on: November 11, 2015, 08:27:31 PM »
kate is always 1 swipe up to 1K. cashiers are three swipe (maybe 4) up to 1K, simple really.
it's 3 because serve card counts as one swipe

Offline Yehuda25

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Re: Amexserve/Softcard
« Reply #4410 on: November 12, 2015, 12:02:57 AM »
I just closed my redcard, i tried to sign up for serve and received this error message.


Sorry, we cannot approve you for an American Express Serve Account at this time because you have an existing Target Prepaid REDcard® Account. If you have any questions, we will be happy to help you. Please call us at 1-800-954-0559.

Thank you for your interest in American Express Serve.
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Offline D93

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Re: Amexserve/Softcard
« Reply #4411 on: November 12, 2015, 12:56:43 AM »
I just closed my redcard, i tried to sign up for serve and received this error message.


Sorry, we cannot approve you for an American Express Serve Account at this time because you have an existing Target Prepaid REDcard® Account. If you have any questions, we will be happy to help you. Please call us at 1-800-954-0559.

Thank you for your interest in American Express Serve.

Same exact info as you used for RedCard?

Offline Yehuda25

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Re: Amexserve/Softcard
« Reply #4412 on: November 12, 2015, 12:58:08 AM »
Same exact info as you used for RedCard?
different email address, and my redcard is closed...
“To avoid criticism say nothing, do nothing, be nothing.”


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Offline D93

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Re: Amexserve/Softcard
« Reply #4413 on: November 12, 2015, 01:00:58 AM »
different email address, and my redcard is closed...

Try using same email.

Offline Yehuda25

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Re: Amexserve/Softcard
« Reply #4414 on: November 12, 2015, 07:41:00 AM »
Try using same email.
did that too.
“To avoid criticism say nothing, do nothing, be nothing.”


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Re: Amexserve/Softcard
« Reply #4415 on: November 12, 2015, 08:12:33 AM »

Offline yochiek93

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Re: Amexserve/Softcard
« Reply #4416 on: November 12, 2015, 08:42:32 AM »
Any au's still open?
If you close the main account AU's are still active?

Offline kayef

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Re: Amexserve/Softcard
« Reply #4417 on: November 12, 2015, 08:43:31 AM »

Any au's still open?
If you close the main account AU's are still active?
I don't think you can close your account with au's still open.

Offline yochiek93

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Re: Amexserve/Softcard
« Reply #4418 on: November 12, 2015, 08:44:59 AM »
I don't think you can close your account with au's still open.
That's what I thought

Offline D93

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Re: Amexserve/Softcard
« Reply #4419 on: November 12, 2015, 09:01:06 AM »
If you close the main account AU's are still active?

I don't think you can close your account with au's still open.

They're not "active", but if you don't close the AU's it can prevent the main account from being fully closed and you can have an issue opening up a Serve/BB