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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385519 times)

Offline lchaim123

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Re: Amexserve/Softcard
« Reply #4580 on: December 04, 2015, 01:48:51 PM »
any word on what happens when you have a zero balance and dont load $500 that month?

Do you end up with a -$1 balance?

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #4581 on: December 04, 2015, 03:00:03 PM »
any word on what happens when you have a zero balance and dont load $500 that month?

Do you end up with a -$1 balance?
Which card?

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #4582 on: December 04, 2015, 03:01:45 PM »
Anyone know of any other online ways to unload a real debit card?  Serve is posing as a cash back which I can't have...

Offline lchaim123

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Re: Amexserve/Softcard
« Reply #4583 on: December 04, 2015, 03:02:54 PM »

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #4584 on: December 04, 2015, 03:04:20 PM »
ONE SERVE VIP
Can't help u there. I use normal serve and I get charged

Offline keepsmiling123

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Re: Amexserve/Softcard
« Reply #4585 on: December 04, 2015, 03:39:30 PM »
Rite Aid that I went to had no clue wat I was talking about until the manager came out. Manager kept telling me I can only fund w/ cash b/c its store policy on all prepaid products. I had to convince him to let me use my VGC bc he said it wouldnt work. After much convincing he let me use the VGC and of course it went through.

Offline Azis Papa

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Re: Amexserve/Softcard
« Reply #4586 on: December 05, 2015, 06:50:27 PM »
I couldn't exactly find this in the thread.  Wondering if the address on the Serve (NY) has to match the address of the BA that you are transferring funds to.  Same question about the CC that you load Serve from.  Both are not NY addresses.
Bump.
Perhaps I can ask in another way.
Has anyone had issues or success with;
(1) Loading Serve from an Amex cc with a different address than the Serve account
(2) Transferring funds from Serve to a linked bank acct with a different address.

Offline smaxber

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Re: Amexserve/Softcard
« Reply #4587 on: December 05, 2015, 07:11:54 PM »
yes there is

Fidelity amex

Any 3rd party amex should earn points when loading online
Points?? Or just for bonus?

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #4588 on: December 05, 2015, 07:17:13 PM »
Bump.
Perhaps I can ask in another way.
Has anyone had issues or success with;
(1) Loading Serve from an Amex cc with a different address than the Serve account
(2) Transferring funds from Serve to a linked bank acct with a different address.
Yes to one. I would guess to 2 also... (but I just changed the address on the credit card-to the incorrect one and it worked)

Offline David Smith

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Re: Amexserve/Softcard
« Reply #4589 on: December 05, 2015, 07:26:42 PM »
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline Azis Papa

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Re: Amexserve/Softcard
« Reply #4590 on: December 05, 2015, 07:28:01 PM »
Yes to one. I would guess to 2 also... (but I just changed the address on the credit card-to the incorrect one and it worked)
Thanks for responding.  To be clear, you are saying for (1), success, it worked, correct?  For (2) probably yes but still not proven?

Offline sam i am

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Re: Amexserve/Softcard
« Reply #4591 on: December 05, 2015, 07:42:34 PM »
Now that they all are accepted in rite aid... How are they different?
read the post right after yours.

Offline yochiek93

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Re: Amexserve/Softcard
« Reply #4592 on: December 05, 2015, 07:46:35 PM »
read the post right after yours.
been there done that.
 point being if you live in NY there isn't much of a difference being they are accepted in the same stores with no fees

Offline sam i am

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Re: Amexserve/Softcard
« Reply #4593 on: December 05, 2015, 07:50:08 PM »
been there done that.
 point being if you live in NY there isn't much of a difference being they are accepted in the same stores with no fees

Who said there's no fee in RA? There are 2 choices at RA, free serve and serve. If you have the card with 3.95 loads, you have to pay at RA, if the load will work at all.

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #4594 on: December 05, 2015, 08:21:08 PM »
Thanks for responding.  To be clear, you are saying for (1), success, it worked, correct?  For (2) probably yes but still not proven?
for 1 just make the cc the same address as the serve (even though its not) and 2 have no experience at all
« Last Edit: December 05, 2015, 09:06:41 PM by Josef.koney »

Offline zow

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Re: Amexserve/Softcard
« Reply #4595 on: December 05, 2015, 11:44:07 PM »
Data point: I loaded my one VIP Serve for $500 at Family Dollar tonight--my first time at FD. It worked fine, but it's a little weird with that third Vanilla Reload card involved. The receipt didn't have any info about my Serve card on it, which made me nervous. But, B'H, I got the confirmatory email right away.

What was interesting is that the cashier asked if I wanted to load with CC or debit card.  I thought maybe it was a trick question ( :) ) but really I was just caught off guard. So, I didn't try CC, but I think I will try next time.  I'm sure it won't work, right?

Offline yochiek93

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Re: Amexserve/Softcard
« Reply #4596 on: December 05, 2015, 11:46:09 PM »

Who said there's no fee in RA? There are 2 choices at RA, free serve and serve. If you have the card with 3.95 loads, you have to pay at RA, if the load will work at all.
Is that experience your speaking from?

Offline coralsnake

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Re: Amexserve/Softcard
« Reply #4597 on: December 06, 2015, 01:11:55 AM »

What was interesting is that the cashier asked if I wanted to load with CC or debit card.  I thought maybe it was a trick question ( :) ) but really I was just caught off guard. So, I didn't try CC, but I think I will try next time.  I'm sure it won't work, right?

Doesnt work.
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Offline zow

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Re: Amexserve/Softcard
« Reply #4598 on: December 06, 2015, 08:23:55 AM »

Doesnt work.
Thanks. Figured. There's nothing new....

Offline Buruch

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Re: Amexserve/Softcard
« Reply #4599 on: December 06, 2015, 05:01:49 PM »
Anyone have luck loading in Los Angeles RA?