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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385823 times)

Offline yochiek93

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Re: Amexserve/Softcard
« Reply #5380 on: January 09, 2016, 10:09:23 PM »
Did anyone who signed up after redcard died get hit?
So far not BH

Offline DealChaser

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Re: Amexserve/Softcard
« Reply #5381 on: January 09, 2016, 10:12:05 PM »
Did anyone who signed up after redcard died get hit?
DW and I signed up for VIP after redcard. Mine was axed, but hers lives on.

Offline mord1

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Re: Amexserve/Softcard
« Reply #5382 on: January 09, 2016, 10:13:30 PM »
Did anyone who signed up after redcard died get hit?
Yes, I had bb from before red card and serves post red card and they were all shut down

Offline Tywin

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Re: Amexserve/Softcard
« Reply #5383 on: January 09, 2016, 10:14:17 PM »
Did anyone who signed up after redcard died get hit?
Yes.

Offline mord1

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Re: Amexserve/Softcard
« Reply #5384 on: January 09, 2016, 10:14:44 PM »
Is there a reason not to opens serves under someone else name?
So it will be good for a little and if it gets shut down, what do I lose?

Offline PillanSmye

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Re: Amexserve/Softcard
« Reply #5385 on: January 09, 2016, 10:16:33 PM »
Why would that be a factor?
Because it could show a possible timeframe of when the decisions were made.  Some people have reported shutdowns with accounts that saw no activity for a couple months , meaning the decisions weren't made off solely Nov or Dec data.

Offline lechatchileh ariber

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Re: Amexserve/Softcard
« Reply #5386 on: January 09, 2016, 11:06:05 PM »
Did anyone who signed up after redcard died get hit?
I signed up after redcard died, never had redcard or bb. Haven't been hit (hope it doesn't happen).
I don't sin, I give myself opportunities to repent.

Offline Ydad

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Re: Amexserve/Softcard
« Reply #5387 on: January 09, 2016, 11:58:32 PM »
Did anyone who signed up after redcard died get hit?
Yes ×2

Offline yochiek93

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Re: Amexserve/Softcard
« Reply #5388 on: January 10, 2016, 12:33:37 AM »
Online loading isn't completely dead for the affected cards.
Meaning?

Offline Zzzzx

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Re: Amexserve/Softcard
« Reply #5389 on: January 10, 2016, 08:44:21 AM »
I think charging $1 per load would've made a lot more of financial sense. What were they losing?

People moving to the new products.
All typos are Apple's fault.

Offline srulky

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Re: Amexserve/Softcard
« Reply #5390 on: January 10, 2016, 09:23:38 AM »
Anyone still successfully loading?

Offline yochiek93

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Re: Amexserve/Softcard
« Reply #5391 on: January 10, 2016, 09:25:11 AM »
Anyone still successfully loading?
I wasn't shut down I'm going to tarb

Offline Malachi

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Re: Amexserve/Softcard
« Reply #5392 on: January 10, 2016, 09:48:01 AM »
Anyone still successfully loading?
I loaded 500 at rite aid on Friday.
Denny Crane

Offline RefuaFan

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Re: Amexserve/Softcard
« Reply #5393 on: January 10, 2016, 11:29:52 AM »
Just loaded 3x $500 on my dad's at RA. First time using the card though (was ordered/received before the sweep)

Offline Iz

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Re: Amexserve/Softcard
« Reply #5394 on: January 10, 2016, 11:50:34 AM »
At DG the manager asked me if I had been there many times to load. Actually, I had only done it there once, and he wasn't even there then. I guess we all look alike... ;D

Offline abo456

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Re: Amexserve/Softcard
« Reply #5395 on: January 10, 2016, 12:16:42 PM »
Anyone still successfully loading?

I loaded 2x500 at WM onto serve on Friday and still no shutdown. Account is fairly new due to switching over from red bird. also used serve for a couple legit purposes on Friday after all this shutdown news.

Offline yyk

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Re: Amexserve/Softcard
« Reply #5396 on: January 10, 2016, 12:57:52 PM »
Mine and my wife's account have been shut down. On my account the email came to my inbox. For my wife's account the email ended up in her gmail Promotions tab. You may want to do a search for "serve" in your email to make sure you weren't shut down.

Offline yyk

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Re: Amexserve/Softcard
« Reply #5397 on: January 10, 2016, 12:59:24 PM »
FYI, we both had our Serve accounts opened in October when Redcard went dead.

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Re: Amexserve/Softcard
« Reply #5398 on: January 10, 2016, 02:35:42 PM »

Is there a reason not to opens serves under someone else name?
So it will be good for a little and if it gets shut down, what do I lose?
If you have the other person's permission (and all his/her personal info) I don't see a problem. But if you are doing it surreptitiously, I believe it would be fraud.

Offline srulky

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Re: Amexserve/Softcard
« Reply #5399 on: January 10, 2016, 03:18:23 PM »
Tried loading a card that had not received the notice and was unable to do so. Anybody else have this experience?