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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385935 times)

Offline yochiek93

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Re: Amexserve/Softcard
« Reply #5420 on: January 10, 2016, 07:19:22 PM »


I think dan has a lot of cards and wondering if they are
All still working
What's that supposed to mean?

Offline yyk

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Re: Amexserve/Softcard
« Reply #5421 on: January 10, 2016, 07:26:53 PM »
I have seen a lot if people post elsewhere who did not get the email
Yet were blocked from loading

I think dan has a lot of cards and wondering if they are
All still working

Just bec ppl say that they did not get the email,  doesn't mean they actually didn't get it.  On Friday I thiught that my wife did not get the email but then I checked he promotions tab in Gmail last night and saw the email.  I suggest ppl search their email for the word "serve" before declaring they did not get the email but still weren't able to load. All my other accounts that did not get the email were able to be loaded to.

Offline srulky

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Re: Amexserve/Softcard
« Reply #5422 on: January 10, 2016, 08:42:44 PM »
no email. no promo tab. no spambox. just loading not working.

Offline justintime

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Re: Amexserve/Softcard
« Reply #5423 on: January 10, 2016, 09:56:05 PM »
Help. I have over $15,000 in VGC which i was planning on unloading on my 3 Serve cards...all of them shut down.... now what should i do???

Offline bermo

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Re: Amexserve/Softcard
« Reply #5424 on: January 10, 2016, 10:02:30 PM »
Help. I have over $15,000 in VGC which i was planning on unloading on my 3 Serve cards...all of them shut down.... now what should i do???
I think your user name says it all...

Offline yyk

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Re: Amexserve/Softcard
« Reply #5425 on: January 10, 2016, 10:03:21 PM »
Help. I have over $15,000 in VGC which i was planning on unloading on my 3 Serve cards...all of them shut down.... now what should i do???

Money orders

Offline Iz

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Re: Amexserve/Softcard
« Reply #5426 on: January 10, 2016, 10:12:10 PM »
Help. I have over $15,000 in VGC which i was planning on unloading on my 3 Serve cards...all of them shut down.... now what should i do???
You could try selling them on DDF. It would help if you could accept cc. ;)

Offline newdealseeker

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Re: Amexserve/Softcard
« Reply #5427 on: January 10, 2016, 10:46:49 PM »
Not looking for any red flags. Is it risky to pay an Amex card not the one I used to load?

Offline sam i am

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Re: Amexserve/Softcard
« Reply #5428 on: January 10, 2016, 11:14:44 PM »
no email. no promo tab. no spambox. just loading not working.
Try loading online. If you get this message, it's game over: "We’re sorry - due to unusual usage patterns on your account, loading funds to your account has been disabled."

Offline Shmulie

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Re: Amexserve/Softcard
« Reply #5429 on: January 11, 2016, 12:24:00 AM »
Money orders
any hint on where to get these money orders in brooklyn?

Offline David Smith

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Re: Amexserve/Softcard
« Reply #5430 on: January 11, 2016, 12:28:44 AM »
any hint on where to get these money orders in brooklyn?
It's trial and error. If you spent days finding a place and have been using it responsibly, you'd be pretty stupid to post it so that the place can be swamped with n00bs asking if it's true that they take gift cards for money orders.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline Shmulie

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Re: Amexserve/Softcard
« Reply #5431 on: January 11, 2016, 12:32:49 AM »
It's trial and error. If you spent days finding a place and have been using it responsibly, you'd be pretty stupid to post it so that the place can be swamped with n00bs asking if it's true that they take gift cards for money orders.
true but just wanted a hint are there some places that it will never work like the post office?
is it possible to do it at a Western Union? Moneygram?

p.s. if you want you can p.m. me I wont tell anyone

Offline RefuaFan

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Re: Amexserve/Softcard
« Reply #5432 on: January 11, 2016, 01:01:35 AM »
You could try selling them on DDF. It would help if you could accept cc. ;)

+1 LOL!

Also, for 15K, if you can't cover the cost, might be worth going out of state to find a MO place. Make a day trip somewhere.

Offline ShlockDoc

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Re: Amexserve/Softcard
« Reply #5433 on: January 11, 2016, 01:32:27 PM »
I'm still loading successfully.  I think the shutdowns had more to do with the unloading methods rather than the loading methods.   Since I unload in a unique way, I think all of my Serve accounts should be safe (for now).   


Offline Barryg

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Re: Amexserve/Softcard
« Reply #5434 on: January 11, 2016, 01:35:10 PM »
I'm still loading successfully.  I think the shutdowns had more to do with the unloading methods rather than the loading methods.   Since I unload in a unique way, I think all of my Serve accounts should be safe (for now).   


Thanks for enlightening.
On that note, has anyone been shut down that paid real bills that can't be paid with a cc with their Serve?

Offline Geshmak25

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Re: Amexserve/Softcard
« Reply #5435 on: January 11, 2016, 01:37:13 PM »
Thanks for enlightening.
On that note, has anyone been shut down that paid real bills that can't be paid with a cc with their Serve?
Yes paid mortgage with account that was shut down.
PUTPAC = PITA

Offline etech0

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Re: Amexserve/Softcard
« Reply #5436 on: January 11, 2016, 01:46:55 PM »
Thanks for enlightening.
On that note, has anyone been shut down that paid real bills that can't be paid with a cc with their Serve?
Yes, I've been paying rent. I never withdrew to a bank, but a long time ago I sent myself checks via bill pay (to a different name, FWIW). I was shut down.

I also transferred $ all the time back and forth between BB and Serve, and later on between RC and Serve.
Workflowy. You won't know what you're missing until you try it.

Offline aeman1

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Re: Amexserve/Softcard
« Reply #5437 on: January 11, 2016, 01:59:42 PM »
So what general loading/unloading strategies are suggested to prevent shutdown of the next acct?

Offline pashakym

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Re: Amexserve/Softcard
« Reply #5438 on: January 11, 2016, 03:09:33 PM »
Hi, everybody.

This is my first day here (on dansdeals forum).
I want to share my thoughts about the latest shutdown by Serve.
First of all, I have 2 cards and both are operational after BLACK Friday :)
I was trying to understand Serve rather than looking for patterns and here are some facts I used:
1. All accounts were shut down at the same time.
2. Many "heavy" GC robbers were not affected.
3. No announcement from from Server/AMEX about it.

My thoughts:
1. AMEX and Serve are not interested in an escalation of this conflict (bad bad bad for their image they announce 30K fake accounts). They want to shut down it very quietly without bringing any media attention and they aimed for 100% results.
2. They chose very carefully who they will shut down and those ones will not go to court to complain.
3. The timing of the email was perfect: 9-10am EST 9 afaik. That means they had a meeting early in the morning and decided to send the first bulk of shutdowns.
4. Conclusion: a group of financial analysts went over 30-50K accounts and hand picked a list of people to shut down.
5. I think that would not be the last one since, if I`m right, there is a team dedicated to it and they do not go away.
6. When will be the next time? I guess in 3-4 weeks. They probably need time to analyze the effect of this move and see if they succeeded to cool this huge wave of point robbers.
7. Next move could involve some "software" tools like PayPal does, when it send automated warning about suspicious activity before the case gets to a human analysts.

Just my thoughts ....


Offline srulky

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Re: Amexserve/Softcard
« Reply #5439 on: January 11, 2016, 03:23:18 PM »
Anyone with account shut down still able to load with real debit cards?

I did not get the email, I was able to load with my bank debit card, but still unable to load with VGC.  Does not seem to fit any catagory.

thoughts, theories, ideas, conspiracies, empathy, words of wisdom, loshon hara, or anything you wanna share?