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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385627 times)

Offline 12HRS

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Re: Amexserve/Softcard
« Reply #6780 on: August 15, 2016, 08:41:51 PM »
this is really not the benefit of serve. Even if it works you can only do 1k a month and names need to match.

agreed, although really not super hard to add an AU to match the serve account.

Offline rileywiles23

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Re: Amexserve/Softcard
« Reply #6781 on: August 15, 2016, 09:22:00 PM »
this is really not the benefit of serve. Even if it works you can only do 1k a month and names need to match.
For many who live in Brooklyn, this was one of the main benefits.
Life is as good as you make it...

Online mochjas

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Re: Amexserve/Softcard
« Reply #6782 on: August 15, 2016, 09:23:53 PM »
For many who live in Brooklyn, this was one of the main benefits.
its 2 500 dollar gift cards it shouldn't be a big deal

Offline rileywiles23

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Re: Amexserve/Softcard
« Reply #6783 on: August 15, 2016, 09:25:00 PM »
its 2 500 dollar gift cards it shouldn't be a big deal
Over 3 months is a saving of almost $40, when you include the cost of MO's.
Life is as good as you make it...

Offline Der Deutsche Jude

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Re: Amexserve/Softcard
« Reply #6784 on: August 15, 2016, 10:11:45 PM »
this is really not the benefit of serve.
For many, it is.

Offline monkey

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Re: Amexserve/Softcard
« Reply #6785 on: August 15, 2016, 11:22:40 PM »
Hmmm. Interesting. I guess I'll do some more spend.

Offline yuguy

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Re: Amexserve/Softcard
« Reply #6786 on: August 18, 2016, 09:34:02 AM »
DP: 2k hurdle on AMEX PRG - I did 1k PayPal and 1k serve (yes mine is still open)... The points didn't post after 1 statement. Just spent another 1k on PayPal and the points posted a few days later.

Looks like Serve is dead.

Last time it worked for me was in July on a Delta Business PLatinum - so maybe it has something to do with Charge cards or co-brands? Seems doubtful, but maybe.

Offline rileywiles23

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Re: Amexserve/Softcard
« Reply #6787 on: August 18, 2016, 10:33:18 AM »


DP: 2k hurdle on AMEX PRG - I did 1k PayPal and 1k serve (yes mine is still open)... The points didn't post after 1 statement. Just spent another 1k on PayPal and the points posted a few days later.

Looks like Serve is dead.

Last time it worked for me was in July on a Delta Business PLatinum - so maybe it has something to do with Charge cards or co-brands? Seems doubtful, but maybe.

No difference. I just used Serve with my BRG at the end of July and August, and it didn't work.
Seems like another one bites the dust.
Life is as good as you make it...

Offline milesjjcc

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Re: Amexserve/Softcard
« Reply #6788 on: August 18, 2016, 11:04:35 AM »
Worked for me last month

Offline monkey

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Re: Amexserve/Softcard
« Reply #6789 on: August 18, 2016, 11:08:56 AM »
Worked for me last month
Worked for me last month as well. But this month it didn't.

Offline yuguy

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Re: Amexserve/Softcard
« Reply #6790 on: August 18, 2016, 12:08:35 PM »

No difference. I just used Serve with my BRG at the end of July and August, and it didn't work.
Seems like another one bites the dust.

That's a shame... It was an easy 1k towards hurdles. I didn't even care that it didn't earn base points.

Offline ethana

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Re: Amexserve/Softcard
« Reply #6791 on: August 18, 2016, 12:39:06 PM »
serve worked for me yesterday...

Offline Iz

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Re: Amexserve/Softcard
« Reply #6792 on: August 18, 2016, 12:48:34 PM »
serve worked for me yesterday...
What does "worked" mean?

Offline rileywiles23

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Re: Amexserve/Softcard
« Reply #6793 on: August 18, 2016, 01:32:37 PM »
What does "worked" mean?
That it counted towards the spend for the sign up bonus.
Life is as good as you make it...

Offline ethana

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Re: Amexserve/Softcard
« Reply #6794 on: August 18, 2016, 01:35:57 PM »
That it counted towards the spend for the sign up bonus.
that

Offline David Smith

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Re: Amexserve/Softcard
« Reply #6795 on: August 18, 2016, 01:38:18 PM »
that
He wants details. What card, online loading, dates spend completed and bonus posting, ect.
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline ben89

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Re: Amexserve/Softcard
« Reply #6796 on: August 18, 2016, 04:46:00 PM »
serve worked for me yesterday...
you could tell in one day?

Offline LoLo

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Re: Amexserve/Softcard
« Reply #6797 on: August 18, 2016, 07:53:54 PM »
Can you trust amex CS on that? Friend of mine was told he met the spend and would post on next statement.

Offline David Smith

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Re: Amexserve/Softcard
« Reply #6798 on: August 18, 2016, 07:54:38 PM »
Can you trust amex CS on that? Friend of mine was told he met the spend and would post on next statement.
Of course not
Who do you think you are fooling? You think you are going to pull a quick one on your Creator? Good luck with that.
JTZ

Offline doctorofcredit

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Re: Amexserve/Softcard
« Reply #6799 on: August 18, 2016, 07:55:45 PM »
In terms of Serve not counting towards minimum spend requirements, something similar happened in September of last year and it was fixed eventually. So may just be a false alarm.
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