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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 843528 times)

Online 12HRS

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Re: Amexserve/Softcard
« Reply #7050 on: April 20, 2017, 02:17:00 AM »
Which loading methods survived the massacres?

transferring from another serve works

Online 12HRS

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Re: Amexserve/Softcard
« Reply #7051 on: April 23, 2017, 02:04:53 AM »
So its clearly a FD issue as I had no issues today at WM. I hope it gets fixed soon as I don't have time to travel to WM.

Still looking for a data point of someone loading at FD in the last two days.

working again for anyone else with same issue

Offline Iz

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Re: Amexserve/Softcard
« Reply #7052 on: April 23, 2017, 05:54:07 AM »
transferring from another serve works
:)

Offline ben89

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Re: Amexserve/Softcard
« Reply #7053 on: April 23, 2017, 08:54:48 AM »
working again for anyone else with same issue
thanks. No FD in my area take "debit cards" anymore.

Offline Iz

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Re: Amexserve/Softcard
« Reply #7054 on: May 01, 2017, 07:37:06 PM »
For what it's worth:

Iz, now you can send money to anyone from anywhere for as little as $4.99 with Serve Money Transfer Powered by Ria®.
Whether you're at home or on the go, you can send money from your Serve Account to friends and family anywhere in the U.S. or Puerto Rico.

Once you submit the transfer, your recipient can pick up the cash in minutes at a nearby Walmart with their government-issued photo ID and pickup reference number.

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Re: Amexserve/Softcard
« Reply #7055 on: May 01, 2017, 09:46:39 PM »
For what it's worth:

Iz, now you can send money to anyone from anywhere for as little as $4.99 with Serve Money Transfer Powered by Ria®.
Whether you're at home or on the go, you can send money from your Serve Account to friends and family anywhere in the U.S. or Puerto Rico.

Once you submit the transfer, your recipient can pick up the cash in minutes at a nearby Walmart with their government-issued photo ID and pickup reference number.

Nice feature.. definitely something which might come in handy. And a nice way to pull out the cash while the bank is closed and you've max'ed out the atm limit, just curios as to how the store is going to be able to give so much cash out. Will they start to carry more cash in each store that sells or deals with serve?   
Don't try to be someone else , be who you are because everyone else is taken.

Offline a good yeshiva bachur

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Re: Amexserve/Softcard
« Reply #7056 on: May 03, 2017, 02:58:33 AM »
For what it's worth:

Iz, now you can send money to anyone from anywhere for as little as $4.99 with Serve Money Transfer Powered by Ria®.
Whether you're at home or on the go, you can send money from your Serve Account to friends and family anywhere in the U.S. or Puerto Rico.

Once you submit the transfer, your recipient can pick up the cash in minutes at a nearby Walmart with their government-issued photo ID and pickup reference number.

got that for my BB

any point in getting a serve? can i load with visa/mastercard cc? ???
(i have more then one BB)
« Last Edit: May 03, 2017, 03:13:25 AM by a good yeshiva bachur »

Offline a good yeshiva bachur

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Re: Amexserve/Softcard
« Reply #7057 on: May 03, 2017, 03:03:22 AM »
I would say it means neither. If you want to keep your account, add some funds using a method that is not blocked.
why would you want it open?
Which loading methods survived the massacres?
transferring from another serve works
and then what????

Offline a good yeshiva bachur

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Re: Amexserve/Softcard
« Reply #7058 on: May 03, 2017, 03:09:07 AM »
can someone please post a pic of the reload ATM at WM, i have been to many of them and cant seem to figure it out

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Re: Amexserve/Softcard
« Reply #7059 on: May 03, 2017, 10:29:00 AM »
why would you want it open? and then what????
Keep it open for Amex offers.

Offline ben89

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Re: Amexserve/Softcard
« Reply #7060 on: May 03, 2017, 08:22:36 PM »
can someone please post a pic of the reload ATM at WM, i have been to many of them and cant seem to figure it out
theres no ATM. You go to a cashier and ask to reload

Offline a good yeshiva bachur

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Re: Amexserve/Softcard
« Reply #7061 on: May 04, 2017, 02:28:38 PM »
theres no ATM. You go to a cashier and ask to reload
to load BB? i heard there is!

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Re: Amexserve/Softcard
« Reply #7062 on: May 18, 2017, 01:51:32 AM »
Can I reload a serve with a temporary serve?

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Re: Amexserve/Softcard
« Reply #7063 on: May 18, 2017, 09:16:55 AM »
Can I reload a serve with a temporary serve?
who here still has Serve??!!

Offline Iz

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Re: Amexserve/Softcard
« Reply #7064 on: May 18, 2017, 09:26:20 AM »
who here still has Serve??!!
A good yeshiva bochur.