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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 844589 times)

Offline Iz

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Re: Amexserve/Softcard
« Reply #7095 on: August 22, 2017, 03:28:30 PM »

Offline mdrills

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Re: Amexserve/Softcard
« Reply #7096 on: August 24, 2017, 07:51:47 PM »

Offline yyonah

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Re: Amexserve/Softcard
« Reply #7097 on: October 15, 2017, 05:53:49 PM »
Some Family Dollar stores accept Visa and MC gift cards for loading Serve. Do any Dollar General stores accept them?

Offline Iz

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Re: Amexserve/Softcard
« Reply #7098 on: October 25, 2017, 11:18:22 AM »
The next wave has come... :(

Online mochjas

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Re: Amexserve/Softcard
« Reply #7099 on: October 25, 2017, 11:54:32 AM »
The next wave has come... :(
yep. Its been a while though so cant complain. I had a bluebird shutdown. My serve email address doesnt work anymore so I have no clue if I got the email. Anyone remember a quick way to test if I was shut down?

Offline keemster26

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Re: Amexserve/Softcard
« Reply #7100 on: October 25, 2017, 01:07:53 PM »
yep. Its been a while though so cant complain. I had a bluebird shutdown. My serve email address doesnt work anymore so I have no clue if I got the email. Anyone remember a quick way to test if I was shut down?
Try loading

Online 12HRS

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Re: Amexserve/Softcard
« Reply #7101 on: October 25, 2017, 01:21:45 PM »
still good  ;D

Offline ben89

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Re: Amexserve/Softcard
« Reply #7102 on: October 25, 2017, 01:26:14 PM »

Offline israel11219

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Re: Amexserve/Softcard
« Reply #7103 on: October 25, 2017, 10:28:06 PM »
The next wave has come... :(
also received email from them today about "unusual usage patterns", they are providing add. where to write if you have any concerns for further assistance.. any chances to get reopened if i write to them? anyone has any experience? 

Online mochjas

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Re: Amexserve/Softcard
« Reply #7104 on: October 25, 2017, 11:00:57 PM »
also received email from them today about "unusual usage patterns", they are providing add. where to write if you have any concerns for further assistance.. any chances to get reopened if i write to them? anyone has any experience?
what exactly do you plan on writing to them? There's a reason they shut you down. They don't plan on reopening your account

Offline israel11219

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Re: Amexserve/Softcard
« Reply #7105 on: October 26, 2017, 04:04:35 PM »
what exactly do you plan on writing to them? There's a reason they shut you down. They don't plan on reopening your account
i only loaded occasionally and didn't do anything very unusual, maybe when i loaded it was like 3 times $600 one after the other but i don't see it very unusual! 

Offline ben89

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Re: Amexserve/Softcard
« Reply #7106 on: October 26, 2017, 06:53:19 PM »
i only loaded occasionally and didn't do anything very unusual, maybe when i loaded it was like 3 times $600 one after the other but i don't see it very unusual!
didnt know you could load $600 at once 🤔

Offline bznt

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Re: Amexserve/Softcard
« Reply #7107 on: July 04, 2018, 07:29:59 PM »
Bumping a old thread

i have been stuck in a cave, i have only a bluebird because i knew that i can have only 1 of the prepaid cards, friend told me and i see in the wiki that i can have all prepaid amex cards, living in new york, which one should i get? blue, green or silver?

Offline Iz

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Re: Amexserve/Softcard
« Reply #7108 on: July 04, 2018, 07:35:01 PM »
Bumping a old thread

i have been stuck in a cave, i have only a bluebird because i knew that i can have only 1 of the prepaid cards, friend told me and i see in the wiki that i can have all prepaid amex cards, living in new york, which one should i get? blue, green or silver?
VIP

Offline bznt

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Amexserve/Softcard
« Reply #7109 on: July 04, 2018, 07:37:06 PM »
VIP
Please elaborate. There is no VIP card

www.serve.com

I guess the green. Because it does not have a fee for cash reloads. If GC is considered cash reload.