Topic Wiki

Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385873 times)

Offline yitzy93

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Re: Amexserve/Softcard
« Reply #3060 on: January 12, 2015, 07:33:24 PM »
Ive never loaded serve from gcs at walmart. Can someone quickly describe the process? I thought it was basically just like an atm machine that you go to - but that doesnt explain why you would ever encounter a walmart employee, so it must be something else...

Just an idea - if you think the walmart employee will turn you away then why wouldnt you just show a real debit card, load $5 from there and then afterwards use gcs?

Just came across this article.

http://tightwadtravelers.com/liquidate-visa-gift-cards/

Offline Jojo

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Re: Amexserve/Softcard
« Reply #3061 on: January 12, 2015, 10:43:47 PM »
Are chase united cards still showing up as a ca and then posting as a regular charge, or did that change, and they post as a ca?

I did read up on this, but there does'nt seems to be an update post on this. TIA.

Well... after trying it out with a small amount it does seem to me that it DID post as a ca. 
I called chase to verify this, and they did. Indeed chase united cards post as a ca.

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3062 on: January 12, 2015, 11:07:39 PM »
Well... after trying it out with a small amount it does seem to me that it DID post as a ca. 
I called chase to verify this, and they did. Indeed chase united cards post as a ca.
Were you charged a fee?
Mind posting a screenshot?

Offline m65

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Re: Amexserve/Softcard
« Reply #3063 on: January 13, 2015, 12:56:58 AM »
Well... after trying it out with a small amount it does seem to me that it DID post as a ca. 
I called chase to verify this, and they did. Indeed chase united cards post as a ca.
dont pay attention, they dont know what theyre talking about

Offline D93

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Re: Amexserve/Softcard
« Reply #3064 on: January 13, 2015, 02:36:19 AM »
Were you charged a fee?
Mind posting a screenshot?
Here's a screen shot from loading Chase United card to Serve, and of course @Jojo is wrong, it posted as a PURCHASE not CA.

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3065 on: January 13, 2015, 03:59:34 AM »
Here's a screen shot from loading Chase United card to Serve, and of course @Jojo is wrong, it posted as a PURCHASE not CA.
Thanks.
It seems like every week there's someone who 'discovers' that chase is CA, when they didn't even bother to read up.
Wolf Wolf... How are we gonna know when (if) it really will be CAM

Offline Jojo

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Re: Amexserve/Softcard
« Reply #3066 on: January 13, 2015, 09:04:35 AM »
Here's a screen shot from loading Chase United card to Serve, and of course @Jojo is wrong, it posted as a PURCHASE not CA.

On my account it also posts like a sale (my screen shot would be the same as yours), but the merchant catagory is "quasi cash merchant", and therefore they said it will be a ca.
They also said that the cash advance balance does not post until the statement closes, and thats why a fee did not show up yet.

Offline coralsnake

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Re: Amexserve/Softcard
« Reply #3067 on: January 13, 2015, 09:50:51 AM »
On my account it also posts like a sale (my screen shot would be the same as yours), but the merchant catagory is "quasi cash merchant", and therefore they said it will be a ca.
They also said that the cash advance balance does not post until the statement closes, and thats why a fee did not show up yet.
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Re: Amex Serve.com
« Reply #3068 on: January 13, 2015, 01:46:35 PM »
I paid my m&m card with serve (I load the 1500 with the arrival+). You have to add it as a payee (Barclays bank is not the right payee). Just fill out all the address info from your the bottom portion of your bill. It worked fine and my account was credited in 2 days.
in terms of barclays address, what phone number should i put in? also thers no street address just a P.O Box, should i type that in?
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Offline D93

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Re: Amex Serve.com
« Reply #3069 on: January 13, 2015, 02:30:08 PM »
in terms of barclays address, what phone number should i put in? also thers no street address just a P.O Box, should i type that in?
BARCLAYS BANK DELAWARE is the proper payee

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Re: Amex Serve.com
« Reply #3070 on: January 13, 2015, 02:53:33 PM »
in terms of barclays address, what phone number should i put in? also thers no street address just a P.O Box, should i type that in?
I put the 800# from the back of the card or from the bill.
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Offline pixi

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Re: Amexserve/Softcard
« Reply #3071 on: January 13, 2015, 03:06:59 PM »
I tried to add my bank account on serve and finally linked and confirmed I got a email that I have to send it several documents,  what is the reason for it?  I have called them and they told me the same thing that I gotta send many documents.  Is there any way that I can avoid it? 
money doesn't talk......      it SCREAMS !

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3072 on: January 13, 2015, 03:16:53 PM »
I tried to add my bank account on serve and finally linked and confirmed I got a email that I have to send it several documents,  what is the reason for it?  I have called them and they told me the same thing that I gotta send many documents.  Is there any way that I can avoid it?
What documents?
No. Can't avoid it.

Offline yitzy93

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Re: Amexserve/Softcard
« Reply #3073 on: January 13, 2015, 04:06:58 PM »
I tried to add my bank account on serve and finally linked and confirmed I got a email that I have to send it several documents,  what is the reason for it?  I have called them and they told me the same thing that I gotta send many documents.  Is there any way that I can avoid it?

When I linked my Chase bank account they gave an option of either logging in to Chase through Serve website or Serve making two deposits to my account (like with PayPal).
I went for the first option and got it verified instantly.

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Re: Amexserve/Softcard
« Reply #3074 on: January 13, 2015, 07:21:26 PM »
When I linked my Chase bank account they gave an option of either logging in to Chase through Serve website or Serve making two deposits to my account (like with PayPal).
I went for the first option and got it verified instantly.
I didn't have that option
money doesn't talk......      it SCREAMS !

Offline freddy

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Re: Amexserve/Softcard
« Reply #3075 on: January 13, 2015, 07:59:43 PM »
Thanks.
It seems like every week there's someone who 'discovers' that chase is CA, when they didn't even bother to read up.
Wolf Wolf... How are we gonna know when (if) it really will be CAM
Well... after trying it out with a small amount it does seem to me that it DID post as a ca. 
I called chase to verify this, and they did. Indeed chase united cards post as a ca.

Maybe it should be explained in the Wiki?
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Offline freddy

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Re: Amexserve/Softcard
« Reply #3076 on: January 13, 2015, 08:00:37 PM »
Does discover treat serve as a cash advance
No they count it as a purchase.
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Re: Amexserve/Softcard
« Reply #3077 on: January 14, 2015, 08:43:56 AM »
Thanks

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3078 on: January 14, 2015, 08:45:52 AM »

Maybe it should be explained in the Wiki?
Who's stopping you?

Offline rileywiles23

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Re: Amexserve/Softcard
« Reply #3079 on: January 14, 2015, 01:21:17 PM »
Are you able to Load visa gc at family dollar onto a sub account or only onto a main account ?
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