Topic Wiki

Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 842770 times)

Offline JayR

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Re: Amexserve/Softcard
« Reply #3195 on: February 15, 2015, 10:50:51 PM »
Just purchased serve at cvs and loaded $450 and charged to cc. Does that make sense?
You can modify your original post. The modify button is right next to the quote button.

Offline DaveInLA

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Re: Amexserve/Softcard
« Reply #3196 on: February 16, 2015, 01:04:19 AM »
I just got a RB card for my wife but need to close her Serve first. The Serve is zero'd out now. I want to close it via the webpage "close account" option, but I read that the BB link to close BB stopped working early this month. Any reports of problems closing Serve via the website?

Offline eli1571

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Re: Amexserve/Softcard
« Reply #3197 on: February 16, 2015, 08:37:51 AM »
is it possible to link 2 credit cards to a serve profile ?
only have the option of linking one card

Offline yitzy93

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Re: Amexserve/Softcard
« Reply #3198 on: February 16, 2015, 08:40:17 AM »
is it possible to link 2 credit cards to a serve profile ?
only have the option of linking one card

One credit card. One debit card.

Offline coralsnake

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Re: Amexserve/Softcard
« Reply #3199 on: February 16, 2015, 08:40:28 AM »
is it possible to link 2 credit cards to a serve profile ?
only have the option of linking one card
Negative. Can unlink an relink a different card
"Here at DansDeals we don’t do buses." -Dan

Offline eli1571

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Re: Amexserve/Softcard
« Reply #3200 on: February 16, 2015, 08:44:48 AM »
Negative. Can unlink an relink a different card
THANX.

Offline IsraelGuy

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Re: Amexserve/Softcard
« Reply #3201 on: February 22, 2015, 12:01:55 PM »
Negative. Can unlink an relink a different card

1) I there a limit on how often you can do this / month?

2) Can you have a bank account linked to your card that belongs to someone else?

3) For example can my brother's card withdraw to my bank account directly if I set it up that way? Any problem having multiple accounts withdrawing to same bank account?

Offline tjak

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Re: Amexserve/Softcard
« Reply #3202 on: February 22, 2015, 01:33:57 PM »

1) I there a limit on how often you can do this / month?

2) Can you have a bank account linked to your card that belongs to someone else?

3) For example can my brother's card withdraw to my bank account directly if I set it up that way? Any problem having multiple accounts withdrawing to same bank account?
1) Can link and unlink unlimited, can only load 200 five times a month.
2) They usually ask for a bank statement to prove its yours.

Offline Club2000

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Re: Amexserve/Softcard
« Reply #3203 on: February 22, 2015, 08:15:08 PM »
Chase and citi card are Being charge as a purchase or cash advance ? On serve card

Offline tjak

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Re: Amexserve/Softcard
« Reply #3204 on: February 22, 2015, 08:17:49 PM »

Chase and citi card are Being charge as a purchase or cash advance ? On serve card
Chase is a purchase. Acc to the wiki citi is a ca.

Offline Club2000

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Amexserve/Softcard
« Reply #3205 on: February 23, 2015, 12:36:32 AM »
Chase is a purchase. Acc to the wiki citi is a ca.

Anyone have recent update on the subject

Thanks

Offline tjak

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Re: Amexserve/Softcard
« Reply #3206 on: February 23, 2015, 02:54:20 AM »

Anyone have recent update on the subject

Thanks
The chase part is a recent update.

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3207 on: February 23, 2015, 05:09:06 AM »
Chase is a purchase. Acc to the wiki citi is a ca.
Only Visa is CA. MC is fine.

Offline MoMo12387

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Re: Amexserve/Softcard
« Reply #3208 on: February 23, 2015, 06:42:19 AM »
My wife and I each want to get a Citi AA. Can I use mine to load up my serve and use it to pay her Citi bill and she'll do the same for me? I know you can't use serve to pay off the same CC you loaded from, so -
Will I be flagged because I'm loading from Citi and paying off Citi, or is it ok because I'm loading from one account and paying off a different account?
TIA

Offline ckmk47

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Re: Amexserve/Softcard
« Reply #3209 on: February 23, 2015, 09:58:07 AM »
My wife and I each want to get a Citi AA. Can I use mine to load up my serve and use it to pay her Citi bill and she'll do the same for me? I know you can't use serve to pay off the same CC you loaded from, so -
Will I be flagged because I'm loading from Citi and paying off Citi, or is it ok because I'm loading from one account and paying off a different account?
TIA
That sounds OK to me.