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Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 844228 times)

Offline Boruch999

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Re: Amexserve/Softcard
« Reply #3210 on: February 27, 2015, 02:56:46 AM »
Now you can get Amex Offers anytime, anywhere by logging into our Mobile App and visiting the ‘Amex Offers’ tab.1 In a single touch, add as many offers as you like to your Card and use your Card to pay – no coupons needed. Check back often to make sure you never miss a deal from places you love and see the savings add up.

Offline Geshmak25

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Re: Amexserve/Softcard
« Reply #3211 on: March 01, 2015, 12:16:43 PM »
Note the T&C:

To receive the $10 credit from American Express Serve® you must add $150 or more to your Serve Reserve Account between January 9, 2015 and March 31, 2015 and have a balance of at least $150 in your Serve Reserve Account on March 31, 2015.

Bump
PUTPAC = PITA

Offline yitzy93

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Re: Amexserve/Softcard
« Reply #3212 on: March 01, 2015, 04:12:57 PM »

Offline Sport

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Re: Amexserve/Softcard
« Reply #3213 on: March 01, 2015, 07:01:53 PM »
I know this has been discussed but I can't seem to find it so please excuse the repeat question.
 Will an Amex AU link to a serve account in AU's name?

Offline AnonymousUser

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Re: Amexserve/Softcard
« Reply #3214 on: March 01, 2015, 08:57:50 PM »
I know this has been discussed but I can't seem to find it so please excuse the repeat question.
 Will an Amex AU link to a serve account in AU's name?
Yes. You might have to submit additional verification.

Offline Aj3042

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Re: Amexserve/Softcard
« Reply #3215 on: March 01, 2015, 11:06:24 PM »
Has anyone ever gotten their Serve account shut down by AMEX? Mine just was (don't ask-I'm not happy with them-AMEX is tough to deal with) and I was told I was receive a check in the mail in 5 business days with the amount that was in the account when it was closed (about 1k). I still haven't gotten it and the phone reps actually don't seem to know what's flying-they say it's the job of the accounting dept and they can't be reached by phone? Anybody else with a similar experience?

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3216 on: March 02, 2015, 01:28:03 AM »
Has anyone ever gotten their Serve account shut down by AMEX? Mine just was (don't ask-I'm not happy with them-AMEX is tough to deal with) and I was told I was receive a check in the mail in 5 business days with the amount that was in the account when it was closed (about 1k). I still haven't gotten it and the phone reps actually don't seem to know what's flying-they say it's the job of the accounting dept and they can't be reached by phone? Anybody else with a similar experience?
Keep bugging them on the phone. Also, maybe ask for an ACH transfer.

Offline Aj3042

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Re: Amexserve/Softcard
« Reply #3217 on: March 02, 2015, 04:47:59 AM »
Keep bugging them on the phone. Also, maybe ask for an ACH transfer.
Problem is that phone reps can't even say how much money was in the account nor why it was closed. They just tell me some other dept closed it and that's that and what will probably happen is XYZ and there's nobody else to speak to.

Offline yitzy93

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Re: Amexserve/Softcard
« Reply #3218 on: March 02, 2015, 04:58:47 AM »
Has anyone ever gotten their Serve account shut down by AMEX? Mine just was (don't ask-I'm not happy with them-AMEX is tough to deal with) and I was told I was receive a check in the mail in 5 business days with the amount that was in the account when it was closed (about 1k). I still haven't gotten it and the phone reps actually don't seem to know what's flying-they say it's the job of the accounting dept and they can't be reached by phone? Anybody else with a similar experience?
Any idea what triggered the shutdown? Any patterns? Etc...?

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3219 on: March 02, 2015, 06:46:13 AM »
Problem is that phone reps can't even say how much money was in the account nor why it was closed. They just tell me some other dept closed it and that's that and what will probably happen is XYZ and there's nobody else to speak to.
I would call all the AMEX numbers I could find. You had money in that account and someone owes you answers. Ask for manager/supervisor.
If you could wait for the money, maybe it's not worth the bother, but if you're in need for it, don't take no for an answer.

Offline Boruch999

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Re: Amexserve/Softcard
« Reply #3220 on: March 02, 2015, 07:52:34 AM »
Use billpay to pay someone else amex bill. OK?

Offline D93

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Re: Amexserve/Softcard
« Reply #3221 on: March 02, 2015, 08:03:00 AM »
Use billpay to pay someone else amex bill. OK?
yes

Offline Boruch999

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Re: Amexserve/Softcard
« Reply #3222 on: March 02, 2015, 08:04:07 AM »
 :)

Offline lyla

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Re: Amexserve/Softcard
« Reply #3223 on: March 02, 2015, 02:15:18 PM »
Only Visa is CA. MC is fine.
Aren't most chase cards visa?

Offline D93

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Re: Amexserve/Softcard
« Reply #3224 on: March 02, 2015, 02:16:09 PM »
Aren't most chase cards visa?
He was referring to Citi Visa being a CA.