Topic Wiki

Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 830173 times)

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3285 on: March 09, 2015, 02:45:58 PM »
Thanx i think the warning in the wiki need to be removed, unless there are confirmed stories of people that had issues.
I think it was put there because people had problems with this on BlueBird.

Offline D93

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Re: Amexserve/Softcard
« Reply #3286 on: March 09, 2015, 02:48:36 PM »
I think it was put there because people had problems with this on BlueBird.
What problem with BlueBird? BlueBird can't be loaded with credit card in the first place.

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3287 on: March 09, 2015, 02:54:41 PM »
What problem with BlueBird? BlueBird can't be loaded with credit card in the first place.
The CC which was used to buy the VR/GC.

Offline D93

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Re: Amexserve/Softcard
« Reply #3288 on: March 09, 2015, 03:01:12 PM »
The CC which was used to buy the VR/GC.
No such problem!

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3289 on: March 09, 2015, 03:08:46 PM »
No such problem!
No personal experience,but it's mentioned in the BB wiki and in several FT threads.

Offline Adam101

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Re: Amexserve/Softcard
« Reply #3290 on: March 09, 2015, 10:43:00 PM »
Curious to know if anyone has loaded specifically a OneVanilla visa card onto Serve at either Walmart or Family Dollar. Like in the past month.

Offline Adam101

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Re: Amexserve/Softcard
« Reply #3291 on: March 10, 2015, 09:45:14 AM »
Curious to know if anyone has loaded specifically a OneVanilla visa card onto Serve at either Walmart or Family Dollar. Like in the past month.
Anyone?

Offline JT27MP

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Re: Amexserve/Softcard
« Reply #3292 on: March 10, 2015, 07:34:20 PM »
I tried a couple of months ago to load a vanilla visa card onto serve (not a one vanilla visa) and was told by family dollar that only the one vanilla visa card works, not a plain vanilla visa (no pun intended).

I never did try to load the one vanilla visa.
Anybody successful with the one vanilla visa?

Offline exasahi

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Re: Amexserve/Softcard
« Reply #3293 on: March 11, 2015, 08:43:46 AM »
I'm trying you get soft card, but I can't figure it out. Could someone direct me to a post or directions how to sign up?

Thanks in advance

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3294 on: March 11, 2015, 08:54:03 AM »
I'm trying you get soft card, but I can't figure it out. Could someone direct me to a post or directions how to sign up?

Thanks in advance
Not possible anymore.

Offline exasahi

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Re: Amexserve/Softcard
« Reply #3295 on: March 11, 2015, 08:54:42 AM »
I thought it is being closed down in another three weeks...

Offline eli.f

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Re: Amexserve/Softcard
« Reply #3296 on: March 11, 2015, 08:55:37 AM »
I thought it is being closed down in another three weeks...
True. That's for existing users, but you can't sign up anymore.

Offline srap

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Re: Amexserve/Softcard
« Reply #3297 on: March 11, 2015, 12:13:57 PM »
I read that Verizon doesn't allow, but what about att or tmobile?  Are there reports of anyone trying on either of these?

If I cancel my serve and and am unsuccessful opening a softserve account today, will Amex let me reopen my Serve?

Offline AnonymousUser

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Re: Amexserve/Softcard
« Reply #3298 on: March 11, 2015, 12:18:30 PM »


I read that Verizon doesn't allow, but what about att or tmobile?  Are there reports of anyone trying on either of these?
FWIU, this has nothing to do with the carrier, rather it's because Softcard is beginning their shutdown, so it wouldn't make a difference which carrier you tried with.
If I cancel my serve and and am unsuccessful opening a softserve account today, will Amex let me reopen my Serve?
I don't see any reason why you shouldn't be able to open a new serve account.

Offline D93

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Re: Amexserve/Softcard
« Reply #3299 on: March 11, 2015, 01:58:33 PM »
If I cancel my serve and and am unsuccessful opening a softserve account today, will Amex let me reopen my Serve?
Yes