Topic Wiki

Open Serve: Do 1 of the following:
1) Buy a temporary card. (free in cvs in NJ won’t take cc)($3.95 fee), or
2) Open online. They’ll send you a card. (free)
Note that you COULD have more than one of these: Bluebird (BB), Redcard and serve. 

Loading Serve: Serve does not have any fees to load money.
a) At CVS, 7-11, and Rite Aid ONLY CASH can be loaded.
b) At Walmart GCs …uh Debit Cards (besides Vanilla cards) can be loaded onto Serve just like onto BB. Load limit: $2500/day up to $5000/month
c) At Family Dollar max $499.99/Day, not hard coded, YMMV, Cash or Debit/Gift Card.
WARNING: There are reports of debit cards being drained at FD, and not loading onto Serve, so FD is not recommended.
d) An Amex CC of the serve cardholder can be linked and used to fund your Serve ONLINE. Load limit: $200 per day/$1000 per month
Amex cc loads are not considered cash advance. They DO NOT earn points, or count towards a spending threshold.
e) Debit Cards linked to Serve: $200/day up to 1000/month ONLINE.  But only a permanent DC with your name on it. (NOT GCs)

So your total loading limit per month, if using all 3 methods is $7K.

-Serve has a $1 monthly inactivity fee (waived in VA, NY and TX) that is waived if you use Direct Deposit OR add $500.
-If Serve has a bonus for using direct deposit, use AP.

Using the funds on Serve:
-Free ATM use/withdrawal at MoneyPass ATMs. $2 elsewhere.
-Serve has a Bill Pay feature – same as BB.  You tell them who to pay, and they send a check for you.  You can pay up to 5k of unregistered billers, but 10K of registered ones (registered= those on their bill pay list). Pay your Credit Cards bills as well as many other bills or any person!
WARNING: Do not use the bill pay feature to pay the Credit Card that is linked for online loads.
-money in your Serve account can be withdrawn directly to a linked bank account, which, if done too much, may be seen as risky by Serve, but in moderation should be fine.
Withdraw to your bank https://secure.serve.com/Actions/WithdrawMoney

Make sure the name, address and phone number on your profile match your credit card billing address, or you may get declined.  When linking your credit card at serve.com, the website will only show you the address on your profile, but not the phone number, so this is easy to overlook.  Go to profile, and check/update your phone number there.

Error likely with the Serve account:
When you create a new account and add a credit card, you will be allowed to do the first transaction. After that, your account will probably go into system lockdown until you verify some information. Likely error message for this case is "Risk declined operation" when you try to add money on to the account. You will need to send in (online, fax or mail) a photo ID and a copy of your credit card or statement. Upload your documents here -
https://secure.serve.com/User/SecureFileUpload. Then Call up AMEX Account Protection Services at 1-800-555-4318 and tell them you uploaded the documents and ask them to verify it for you.
« Last edited by Iz on August 18, 2016, 10:36:02 AM »

Author Topic: Amexserve/Softcard  (Read 1385683 times)

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #3340 on: March 15, 2015, 08:42:40 PM »
Only signup bonus.

Or the DDMS post from today.

ok good luck my friend. Small piece of advice try reading up thread a bit or maybe even the wiki. Peace !!!
My real question I guess is weather spg is included in this criteria. " However other banks that issue AMEX cards (like the Citi AA AMEX and the Fidelity AMEX) do award miles and should still work after 04/16."


Offline noturbizniss

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Re: Amexserve/Softcard
« Reply #3341 on: March 15, 2015, 08:45:33 PM »
My real question I guess is weather spg is included in this criteria. " However other banks that issue AMEX cards (like the Citi AA AMEX and the Fidelity AMEX) do award miles and should still work after 04/16."
SPG is issued by amex
If it is on the American express. Com page it is issued by amex
READ THE DARN WIKI!!!!

Chuck Norris...
...can still do FT method
...READS THE WIKI!!!

Offline coralsnake

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Re: Amexserve/Softcard
« Reply #3342 on: March 15, 2015, 08:46:19 PM »
My real question I guess is weather spg is included in this criteria. " However other banks that issue AMEX cards (like the Citi AA AMEX and the Fidelity AMEX) do award miles and should still work after 04/16."


SPG is a regular Amex card.

The difference with the Citi And Fidelity Amex is that they issued by other banks (as opposed to Amex lending the money) and Amex just does processing on those cards.
"Here at DansDeals we don’t do buses." -Dan

Offline A3

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Re: Amexserve/Softcard
« Reply #3343 on: March 15, 2015, 08:54:08 PM »
Is serve a debit card?
Can one get mo with it?

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #3344 on: March 15, 2015, 08:56:48 PM »
SPG is a regular Amex card.

The difference with the Citi And Fidelity Amex is that they issued by other banks (as opposed to Amex lending the money) and Amex just does processing on those cards.
Ahh k thank you

Offline coralsnake

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Re: Amexserve/Softcard
« Reply #3345 on: March 15, 2015, 08:57:33 PM »
Is serve a debit card?
Can one get mo with it?
No. But why would you even want to?
"Here at DansDeals we don’t do buses." -Dan

Offline moeg

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Re: Amexserve/Softcard
« Reply #3346 on: March 16, 2015, 01:23:43 AM »
You can still get 2 months worth (2k - 3k)
Yea I just set it up anyway. I'm gonna have to figure somthing else out now, I'm in Israel.

Offline moeg

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Re: Amexserve/Softcard
« Reply #3347 on: March 16, 2015, 01:28:59 AM »
Does anyone know if serve charges forex fees?

Offline D93

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Re: Amexserve/Softcard
« Reply #3348 on: March 16, 2015, 02:40:05 AM »
Does anyone know if serve charges forex fees?
Yes they do.

Offline D93

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Re: Amexserve/Softcard
« Reply #3349 on: March 16, 2015, 02:40:40 AM »
My real question I guess is weather spg is included in this criteria. " However other banks that issue AMEX cards (like the Citi AA AMEX and the Fidelity AMEX) do award miles and should still work after 04/16."
SPG doesn't earn points with serve.

Offline yitzy93

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Re: Amexserve/Softcard
« Reply #3350 on: March 16, 2015, 10:38:33 AM »
Just got the dreadful email  :-\

Quote
Hello ...........,

We are writing to let you know that we are making some changes to our credit card loading options. Beginning April 16, 2015, if you want to use a credit card to fund your American Express Serve® Account, you will only be able to use an American Express® Card. Direct Deposit, debit, and all other funding options will remain unchanged.

If you do not have a credit card linked to your Account, this change will not impact you.

How this change may impact your Account
If you have a Discover, MasterCard or Visa credit card linked to your Account, please be advised that starting April 16, 2015 these cards will no longer be linked to your Account. Additionally:

•    Any automatic recurring transactions with these credit cards will no longer be completed
•    You will no longer be able to use a Discover, MasterCard or Visa credit card as a Backup Funding source

Other ways to fund your account
You can still add money to your account in many other convenient ways, including Direct Deposit, debit, and free cash reloads at the register at 27,000 CVS/pharmacy®, Family Dollar®, Walmart® and participating 7-ELEVEN® locations. Click here to learn more.


Thanks,

The American Express Serve Team

Offline deusconsilio

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Re: Amexserve/Softcard
« Reply #3351 on: March 16, 2015, 10:40:00 AM »
Are there any alternatives to the Serve that will allow online reloads from Visa/MasterCard?????

Online ah

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Re: Amexserve/Softcard
« Reply #3352 on: March 16, 2015, 11:19:50 AM »
I guess my citi AA amex will now get some use

Offline deusconsilio

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Re: Amexserve/Softcard
« Reply #3353 on: March 16, 2015, 11:50:24 AM »
I guess my citi AA amex will now get some use

Can you please share a link to that card? Can't find an AA amex online

Offline etech0

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Re: Amexserve/Softcard
« Reply #3354 on: March 16, 2015, 11:51:03 AM »
Can you please share a link to that card? Can't find an AA amex online
Check citi's website, not amex website.
Workflowy. You won't know what you're missing until you try it.

Offline coralsnake

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Re: Amexserve/Softcard
« Reply #3355 on: March 16, 2015, 11:55:10 AM »
Can you please share a link to that card? Can't find an AA amex online
IINM they stopped offering Citi Amex
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Online ah

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Re: Amexserve/Softcard
« Reply #3356 on: March 16, 2015, 12:00:32 PM »
Can you please share a link to that card? Can't find an AA amex online
I have no idea when/why i got this card...no AF so no reason to cancel, use it for offers only, and citi targets it for nice point offers at times as well.

Offline Charliem

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Re: Amexserve/Softcard
« Reply #3357 on: March 16, 2015, 10:29:24 PM »
I'm sorry to have to do this but I'm looking all over the thread to find where they discuss what to do if I tried loading a vgc in fd and the funds didn't transfer to my serve and my balance on the vgc is $0  if anyone can direct me to it or just tell me how to deal with it, it wld be great

Offline Josef.koney

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Re: Amexserve/Softcard
« Reply #3358 on: March 17, 2015, 01:28:33 AM »
I'm sorry to have to do this but I'm looking all over the thread to find where they discuss what to do if I tried loading a vgc in fd and the funds didn't transfer to my serve and my balance on the vgc is $0  if anyone can direct me to it or just tell me how to deal with it, it wld be great
Call gift card mall? (If that's were it's from)

Offline D93

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Re: Amexserve/Softcard
« Reply #3359 on: March 17, 2015, 03:40:49 AM »
I'm sorry to have to do this but I'm looking all over the thread to find where they discuss what to do if I tried loading a vgc in fd and the funds didn't transfer to my serve and my balance on the vgc is $0  if anyone can direct me to it or just tell me how to deal with it, it wld be great
I hope you saved your receipts. Call FD Corporate. Look up thread, this was discussed many times.
Call gift card mall? (If that's were it's from)
-1